I've used Brian for years, he has come about 3-4 times a year for maintenance (multi unit building)…read moreand other pest issues. He has always been on time and courteous. His suggestions have always worked out. We definitely will continue too use him. We have referred him too my parents and friends. Always good feedback!

We had a pesky and super clever mouse that eluded every glue trap we tried to set for him for a…read moremonth. He would wait until the wee hours and feast in the pantry... leaving droppings and crumbs inside the cabinet (inconsiderate)! I called my condo building's vendor for pest control--they said they were not available until the next week AND would only lay bait traps in my house, not try to find the source of the problem. I asked one of my friends for a pest control referral and they too weren't able to come out for a week. After searching online, I decided to call Diamond. They were able to come the very next morning (a Sunday) and I asked that they come as early as possible. Brian arrived on time at 8:30am and took the time to investigate the problem by moving my appliances to find the source of the problem. The culprit: a hole around our oven's gas line providing access to our kitchen and ultimately, to the pantry. Brian sealed it immediately (as well as patched some other potential problem areas) and the price was extremely reasonable. Its been months and we haven't had a problem since. We appreciated Brian's work so much, he will now become our entire building's pest control vendor (we fired those other guys).

Lenny is very knowledgeable. Pilot Pest Pros came out on time and did a high quality job that I…read morehave never seen before in using a Pest control company ever. This company solves Pest problems. Lenny to the time to look around and walked me through everything he was going to do. For a the work that I had done I was expecting to pay double what I paid. I paid other companies much more for no results and very poor quality service. I have used 6 other companies in the past 8 years and they solved nothing. Pilot Pest had it soved in 3 months, and still no problems since then, 9 months ago.

I am writing to share my experience with this company regarding recurring pest issues at my home. I…read moreinitially contracted their services in July 2023 for a rodent problem, but the issue remained unresolved. I requested a follow-up visit in January 2024 due to continued signs of activity; however, the technician concluded that their previous work was intact and that I should not be experiencing further issues. Additional charge six months after what should have been a complete sealing of my property. Despite their assessment, the problem persisted. I have attempted to contact the company several times since then to seek further assistance but my calls have gone unreturned. The ongoing nature of this infestation, compounded by the recent discovery of another dead rodent and a hole in a flour bag, suggests that the initial exclusion and sealing services were not performed effectively. As a customer who paid for both the initial service and a follow-up visit, I am disappointed by the lack of resolution and the company's failure to respond to my inquiries. I will be seeking a different provider that stands behind their work and maintains professional communication.

Been having mice issues for a couple years! Finally called Vextech and I couldn't be happier!…read more Brett found many mice holes inside and out and plugged them! He was very thorough and very knowledgeable! As a bonus he set a few ant traps for some recent spring activity I've seen! I can't recommend Vextech enough! Thank you Brett!!

Ants are a yearly problem in our neighborhood, so we became accustomed to seeing a few here and…read morethere inside the house. But when a swarm of flying ants invaded our bedroom one night last summer, I called as many exterminators as I could. Craig was the first to offer help over the phone and schedule me for the following day. He treated the outside and inside of our home and explained the entire process while working. He is courteous, thorough, and professional. In this time of COVID, he wore a mask, booties, and stayed socially distant throughout. We didn't see ants again in the house the rest of 2020. This year, we called him at the first sight of ants. Then when a family member needed help with rodents, we called again. Brandi picked up regarding the rodent treatment and thoroughly explained the process and pricing over the phone. Once again, Craig was timely, friendly, and continued to deliver excellent service. Knowing what kind of peace of mind Craig & Brandi provide, money is no issue. That value is unparalleled, and I would recommend Royal Pest Elimination to anyone looking for ant/rodent services.

I never thought in a million years I would need a pest control service. However into my evening I…read morehear a noise in my kitchen I thought at first it was my daughter and quickly realized it was not. Went to inspect turned on the light and to my shock there was a very large rat on my stove. I was beyond scared, grossed out and unsure of what to do. After calling over 30ish 24 hour emergency numbers I found this angel of a company. Craig the owner hurt the tears and frustration in my voice and came out to help me. He even spent time talking to me to keep me calm. I hope I never need the service again but if I do I will always call him. 10/10 recommend

We fell for the great speech of a sales guy for another pest management company a few months back…read moreand decided to give them a shot, worst mistake leaving Hansen. Hansen has always been amazing and we are glad we are back, you will not find this type of value and customer service elsewhere. Nick is a true professional and pays extra attention to every space in your home. Easy to work with and schedule. We are here to stay and highly recommend them!

Professional! Didn't try to sell me what I didn't need. Good communication and fast response time…read more Great people from the office to the service.

Loved this company! Such lovely phone edicate and and catching and relocation professionaly done!…read moreTo top it off they then animal proofed for us....huge bonus, especilly when they work w insurance! Great family owned company!! Andi

MAJOR DISAPPOINTMENT with Animal Encounters. We called this company to help us capture a raccoon…read more This Tom individual set a trap above our garage roof. It was set up very poorly and unprofessional, and we later found out he was in violation with the way the trap was set up. There was nothing to protect our roof shingles from the animal if the animal was ever caught, which in our case, the animal was NEVER caught. He placed a can of cat food inside the trap and then he returned without our knowledge and placed another can of cat food and left the old can of cat food inside the trap that stood inside the trap for over two weeks, so you can only imagine the insect maggots that accumulated. He never returned our phone calls. He took our money and we never heard from the guy. ***** WE DO NOT RECOMMEND THIS COMPANY. ******

I use this service annually. We get ants and flies in the summer, but since using EcoGuard that is…read moreno longer an issue. I highly recommend this company!

Great professional company! Peter was very professional and I definitely will be calling…read morehim/Ecoguard if I ever need exterminator services again. He is very knowledgeable and the communication was excellent. I had a wasp's nest I urgently needed to get rid of on my patio. He was very prompt and was glad to educate me while he was here. He did a very thorough job to treat areas so I wouldn't be seeing wasps again as part of their service. He followed up the next day as promised. Very glad I could be enjoying my patio with my dog so soon! Thanks Peter!

There's nothing worse than ants showing up and once they do they just keep on coming and bringing…read moremore. These guys do a great job getting rid of them and keeping them from ever coming back. Great customer service from them. If you have issues with ants, go with these guys. Fair on price and super honest.

Cannot be more thankful for Elijah. He was fantastic. I love how Impact Pest Control goes above and…read morebeyond in customer service. Elijah is very informative in mice trapping and an expert who can get rid of mice. This place also gives a guarantee for their work which a lot places do not.