We always try to frequent Old Orchard businesses whenever possible. We love keeping money in the…read morecommunity, supporting small locally owned business. The positives.... the customer service is fantastic! We called to take place an order for a boutonniere. The staff were incredibly friendly, and asked what we needed specifically. We told Schrams that we were wanting something black and white to match the kids prom attire. They had the boutineer ready in plenty of time. When my daughter picked up the boutonniere staff were attentive and pleasant. The negatives: This is a rather sad, small, plain boutonniere. With a $25 price tag I would expect more than two miniature roses. There is no black on this boutonniere. We were expecting a small ribbon or something to jazz up the boutonnière. We have purchased Boutonnieres from other floral shops, and always had something a little more special. I am not sure if the simplicity of this boutonniere and the lack of detail is due to the amount of prom orders right now and they got overwhelmed, or if someone just phoned it in on this particular order. I was underwhelmed to say the least. Next time I place an order I'll be a bit more specific and maybe even send a photo of what we have in mind. That being said, I will try them again in the future. Their in store arrangements were gorgeous.

Thank you for providing such beautiful flowers for my aunt's celebration of life. The arrangement…read morewas perfect & great quality. I am grateful for such a positive experience; no hiccups with delivery, and overall just a very smooth process. Flowers were lovely.

Hafner did our wedding flowers and we truly could not have been happier. We worked with Kelli, who…read morewas so organized, transparent with pricing and able to make my vision come to life. We truly could not have been happier. The flowers were an absolute show stopper and all of the guests couldn't stop complimenting them.

10/10 would order again! Ordered a bouquet for my friend's…read moreengagement, chose next day delivery. Ordered based on the whimsical vibe in some of the photos on their site & on google reviews, and because I liked their color combos and that they used purple in the designer choice option. They hit it out of the park!!! It's one of the prettiest bouquets I've ever seen, from their color selection to the care with which they selected each flower. It felt like a lot of pretty & unique flowers for the price- well worth it!!! Order here if you want to impress someone

So happy to read previous reviews recommending this florist! The flowers that were delivered were…read morebeautiful and looked almost exactly as the picture advertised. I Would use this florist again and again and would highly recommend them!!! You won't be disappointed!

I ordered an arrangement for my BFF who is in the hospital in Toledo, I live in WA so I had no…read moreIdea who to order flowers from so I went on line and found this florist and hoped that it was a good choice and I am so glad I did go with them the arrangement is so beautiful and so fresh my BFF was thrilled and so am I thank you ladies for delivering such a beautiful arrangement and being so sweet on the phone when I called. You are for sure a 5 plus business. Thank you Sincerely, Denise

I found this florist on Yelp and they were as good as the reviews said they were! I had a bouquet…read moredelivered to a sick coworker and it was lovely. Courtney was very helpful on the phone and I'll definitely order from them again.

They made my Mom's Birthday today the very best!! I called…read morethem yesterday from LA among other local florists. They were the only ones that called me back today & able to deliver in time as well. Great competitive pricing and way better looking arrangements and options than one of those online floral delivery sites too!! The personal touches make them full and not skipped on. This is were most florist fail from many past experiences. Their Grand Opening is tomorrow the 19th. Highly recommend them. Great arrangements and custom additions.

I placed a last minute Mother's Day flower arrangement order through 1-800-FLOWERS with the first…read moreavailable delivery option as the day after Mother's Day. I proceeded with my order even though they wouldn't be delivered on time because my mom's original gift was delayed even later. To my surprise, my Mom says she received her flowers! Only 12 hrs after I placed the order and 2 days early! I didn't even call to request an early delivery. You all just REALLY made her day. Thank you for your hard work and for being so kind!

I have ordered funeral flowers on 2 different occasions from Hirzels. I saw one in person and was…read morenot able to be present for the second funeral. The one I saw myself was absolutely beautiful. It was large and full and a wonderful arrangement for the price. The second one, the feedback I got was "your flowers were the most beautiful there. They were full and lush. You must have spent a fortune" (I did not). As an out of town military family, it's nice to have a florist in our hometown that provides beautiful flowers at a fair price. We will use Hirzels for any future flower needs.

For my mom's recent birthday, she received a beautiful bouquet of flowers from her niece. I opened…read morethe front door and the man delivering flowers was very polite. The vase was very heavy and he made sure to hold the door open for me. I can't speak to the value but can say that it is a gorgeous arrangement. Check out the posted photo to see for yourself!

10 Stars! 20 Stars!! My experience with Eva and Monroe Florist goes back over 40 years! (gulp). Eva…read morewas my first boss who taught me the beauty in flowers and making people happy. Their designs are exactly what you see online or in pictures. The designers are meticulous to meet whatever idea you have in your head. I have used Monroe Florist for birthdays, funerals, my own wedding (in which I carried specialty flowers), Easter and prom corsages, Christmas centerpieces and; most importantly, sending my mother her favorite single flower-the gardenia. Gardenias are difficult to find year round and need to be shipped in--Eva always finds the perfect blooms. Monroe Florist is *MY* florist and I don't even live in Michigan!! I reside in Southern California and still have my floral needs taken care of by Eva and her designers. Choosing Monroe Florist for a bouquet of "just because" flower or for your wedding, please know they come highly recommended!

I'm very disappointed and embarrassed about the arrangement sent to a funeral of a dear friend. I…read moreordered an arrangement that they had pictured on their website, it was actually a photograph of one they had created for a family, not a stock picture. On arrival at the wake I was shown the arrangement sent and to say I was embarrassed is an understatement. It looked ABSOLUTELY nothing like the flowers I ordered and paid a significant amount for. In speaking to the owner of this business she took no responsibility and offered no apologies or offers to fix the issue. Disgraceful.

I ordered flowers to be delivered to a funeral home. I received the email stating that they were…read moredelivered. Imagine my surprise when we arrived at the showing, and my flowers weren't there. Of course it was a Sunday, so the shop was closed. I called Monday morning and was told the delivery driver delivered them to the wrong place. How frustrating and unacceptable!

While I didn't see my flowers, I called from out of state for a local area delivery, the person in…read morethe phone was beyond helpful and the recipient said it was beautiful. It's always nice to have a trusted local floral shop.

My mother passed away three weeks ago. For many years, we sent flowers to her from Bartz Viviano…read morefor birthdays and other occasions or just to let her know we were thinking of her. I am writing to thank you for the extra effort you put into making these arrangements so beautiful and also giving value for the money spent. My mom would send photos of what she received and I was always pleased with how generous the bouquets were. You sent the final one - the Rose Lily arrangement - to her funeral service. It was stunning as always and a gorgeous final tribute to a remarkable human being. Thank you all for being the floral conduit that lets family members know they matter and are missed by those of us who can't be with them all the time. And thank you for being a company of integrity and honesty. Because I live in another state, I've experienced florists who take advantage of that by sending less than what was advertised or what I ordered, I suppose because they thought I wouldn't actually see the delivered product. That never happened with Bartz Viviano and you should be proud of that. My mom truly loved flowers and you always delivered the best. Thank you to all of your caring and talented staff.