Wonderful customer service from a great local company! We are new homeowners and it's nice to find…read morea plumber you can trust and rely upon for help!

Excellent job. Water heater doesnt pop after using hot water. Great job on cleaning! Definitely…read moreneeded it, amazed at how much stuff came out. Tech was great to chat with while draining the hot water heater as well.

Update: After I still had leaking JR sent Joel out today. He found one of the new parts installed…read morewas defective. Joel was extremely knowledgeable & helpful. After the new parts installation he filled the sink with water to create pressure then let it drain. There were no leaks. I'm very impressed with JR Plumbing's prompt response to problems. Update: Kyle came back today to replace the plumbing under my kitchen sink & remove the evil garage disposal. He did a beautiful job. I'm completely happy with his work, timeliness and how pleasant he was. Finding a good plumber can be tough. Finding one that comes in a timely manner can be even harder. I'm in the midst of a major update & renovation of my mid 80's house. When my husband was alive he could do any household repairs & installation. It wasn't his profession. But he was really good at it. Now I have to live in a "Brave New World", Over the years since he died I've used a number of different plumbers, but none that completely met all my needs. Although my kitchen is planned to be the last project I tackle, I had to take care of leaks under the sink that have gotten progressively worse. There will be a 24 hour period when the bathroom vanities are having new countertops, sinks & fixtures installed. My Contractor's plumber will come the next day to connect them. So the kitchen sink will have to be the replacement for the bathroom vanities during that time period. The leaks must be taken care of before then. My Contractor looked under the sink, took pictures and recommended that I use his plumber. He contacted JR Plumbing for me, sending them the pictures and my contact information. I got a call from JR the next day and was put on their schedule for the following day, The company sent a text confirmation with my technician's name & a noon to 4pm window, which suited my schedule well. When the technician Kyle arrived I was impressed by his pleasantness & attire in a JR Plumbing shirt. He examined the area under my kitchen sink & understood what I wanted done. The leaks were in multiple places: the garbage disposal, P trap & the fixture. Since I would be having the sink & fixtures replaced in a few months I didn't want things replaced that I would be replacing again in a few months. I wanted the garage disposal removed & taken to live in a new home, preferably the City of Virginia Beach's Recycling Center. I wanted the P trap replaced and the fixture problem corrected. Kyle's response on the fixture issue made complete sense as I didn't want to replace it at that time. After inspecting he contacted the office & wrote up an estimate, which seemed very reasonable for the work to be completed. After approving the estimate, I was delighted to receive an early next week date for the repair. Kyle completely understood my needs and was an extremely pleasant technician. JR Plumbing is now my plumber of choice.

Do not book this company. I gave them my trust of showing up on time and they failed to do so…read more There was no update and I wasted a work day trying to work with them. Zero customer service whatsover which is already a bad sign.

I would like to thank Atomic for reaching out to me regarding my May 10, 2026 review. I appreciate…read morethe fact that this company cares about the customers and the experience they had. The company reviewed my work order and did make an adjustment on the final cost. Thank you

I would like to share my experience with Atomic Plumbing. Please read all the reviews before going…read moreto any Plumber! I had a light flash on my hot water heater and called the warranty department. The warranty department informed me we had to do an elemental check and will need a plumber to come out to check the reading. Once the plumber comes out give us (the warranty department) a call and they will walk them through on the issue. I called Atomic Plumbing and explained to the reception on the issue at hand. Gave her full details needed before the tech came and like most people who wrote the review, I too got a diagnostic fee but mine was 198.00. The tech came out, I gave him the details, and he informed me that an additional 130.00 will be added to the diagnostic fee because he was not informed, he had to make a phone call to the warranty office. I shook my head and said no, I was told the diagnostic fee was only going to be 198.00 because of the short notice and we need a tech to come out today. The tech informed me if he makes the call, it would be an hourly rate. Normally the call will take 30 min to an hour or more, he would have to wait on the call, give out details, and eventually delaying him on getting to the problem at hand. I told the tech the work has already been done; we have a case number already in place and they are waiting for his phone call. Tech said he can only do what the company would allow him to do. I agreed to the new price and the tech made the call. The tech gave the case number, and he was immediately routed to the department. The phone call literally took 11.23 min, I clock it. So, the 11.23 min that he was on the phone I was charged 117.00? 117.00 dollars divided by 11.23 min = $10.41852181656278 per second The tech said he will be back with a quote, gave me the quote and I paid for the diagnostic fee total 315.00 (The tech gave me a courtesy credit of 31.50.). I am getting the service done on Friday with another provider who informed me switching out the part should take no less then 20 min and with a quote that was an 84.939759036145% SAVINGS than what atomic plumbing quote. I am highly disappointed with Atomic Plumbing both with the service and with the hidden fees.

Highly Recommend Baybreeze Plumbing & Gas!…read more We had a tricky gas leak that required pulling a permit, pressure testing, and city inspection. Robin immediately knew exactly how to handle the situation and dispatched Monty and Mike. The whole team handled everything professionally from start to finish. They kept us informed about every detail of the repair, prepared everything for inspection, and it passed with no issues. Their expertise, communication, and attention to detail turned a stressful situation into a smooth resolution. We're extremely happy with the quality of work and the peace of mind they provided. Baybreeze Plumbing is reliable, skilled, and trustworthy--highly recommended for any plumbing or gas needs in Virginia Beach!

Robin and his team are great. I have used them for years at a commercial property I manage in…read moreVirginia Beach. They respond quick, get the job done right and are always reasonably priced.

Bill solved our issue in the simplest and quickest way possible. He was very responsive and…read moreclearly put the customer first. Bottom line, he sets a high bar for solving your exact issue (in our case, with our AC air handler) and not trying to charge a fortune (great value). A++ and thank you!

We requested water heater replacement. Bill and his son were able to come out the same afternoon to…read moretroubleshoot it. The next morning the new heater was installed for a decent price, without mess, and without issues. Very very professional, knowledgeable and friendly, would hire them for all future plumbing and H/C work.

My hot water heater had a problem with its pilot light. My technician, Joe (2181), was amazing. He…read morewas extremely knowledgeable and helpful. He fixed the problem and gave me a quick tutorial on how the hot water heater works. If I need any more help with my gas-powered appliances, I will certainly request him. He was prompt and courteous. Awesome guy!!

Came out to my house within an hour, cleared the toilet stoppage within the hour. They were a…read moresecondnd opinion and did NOT go through my roof. Thank you, Dennis!

The bill did not exceed the estimate. Quality work, on time. Repairman was polite and efficient.read more

This company was able to help me with the toilet replacement that other companies gave me the…read morerunaround and exorbitant prices on. They were excellent in communication, punctuality, and the completion of work. I'm very happy and satisfied with this interaction and highly recommend them. I thought their price was very reasonable compared to the one or two company that did give me a quote.

Now Heritage (Father In Law Retired). John and his assistant were early, efficient and took care…read moreof the leak they came out to do. Also made a recommendation for a fix to a potential problem for later. Wrote up an estimate but did not pressure me to do it.

I have used this guy several times for repairs and installation of a toilet. He is very good,…read morecomes quickly, and his prices while not cheap are not unreasonable.