Without a doubt, the best dental experience in the area. Dr. Patel and her staff always go above…read moreand beyond to make my office visits the best. Dr. Patel' husband is such a nice man and is always congenial upon my arrival. From my hygiene/ teeth cleaning appointments to some serious tooth care and repair - I am always impressed with my experience and outcome. A+ professional staff and expert dental care . Thank you! Dave S.

I haven't been to a dentist since the pandemic started. I also moved to the area during the…read morepandemic so this was my first visit to this office. As soon as I walked in, I noticed the cleanliness of the waiting room. The receptionist greeted me and had me fill out new patient forms. Shortly after, I was taken to the back by one of their hygienist who was very friendly. She explained procedures and after I had an extensive exam and photos. Before, ending the exam the Doctor came in to speak with me, she was also very friendly. A few days later I went back for a cleaning. I am so bad with names but the girl that cleaned my teeth was really nice. I felt very comfortable with her and she did a great cleaning job. This was definitely one of my better experiences at a dental office! I highly recommend this dental office.

Dr. Rich is a wonderful pediatric dentist. I transferred from Dr. Pyke, and i was nervous because…read morethe kids loved Dr. Pyke. No need to be nervous because the kids loved Dr. Rich, and the staff here is so nice. The office is beautiful and provides nice privacy. The kids watched TV while they had their teeth cleaned, so that was a nice distraction.

Every time I went I would pay cash then they would bill me for extra stuff saying my insurance did…read morenot cover ! I paid cash Now they put me into Cole room for a service i was told was not extra. They are a rip off Will never go again Horrible

Dr. Raj and his assistant were meticulous, honest, and patient during an emergency situation . My…read morecap popped off and Dr Raj assessed the health of the tooth, and the cap, and cemented it back on. I was extremely pleased with his patience and honesty. I highly recommend him.

Dr. Lignelli was smothe as silk, easy to communicate with explaining everything and all in all a…read morenice guy.

Horrible. Had my wisdom teeth taken out here, I ended up getting infected dry sockets. Instead of…read moreseeing me or listening to what I had to say, they just prescribed me more opioids, sight unseen. I had to call the emergency line multiple times because I was crying in pain, had a weird taste in my mouth. They finally took me in and checked me out and I had to get packing done at least 3 separate times. Every time I was seen by a random doctor and not the surgeon that performed my surgery. Felt very un cared for. I should have been seen ASAP for my pain and dry sockets but no one cared. They're way too over booked with patients to care about you. Would not recommend

Honestly the dentist was amazing and his dental hygienists were polite and caring…read more The front desk admin assistant was just so rude with check-in, giving attitude because I didn't understand the question. They messed up my billing and then sent me a random bill 6 months in the future and didn't even show why I was being charged or for what specific appointment. But hey yeah I'll just send you money even though there aren't descriptions for the cost.

I went in because my dentist of decades retired and my insurance recommended it here! I read the…read morereviews but couldn't believe it could be that bad! It is!!! All I wanted was a cleaning yet somehow these clowns who act more like car salespeople then dentist were trying to tell me that I needed $8400 worth of dental work before they would clean my teeth!! 6 months ago with my great dentist my teeth where fine!! Come here and I need $8400 worth of work... Ya okay Goodbye

Dr Patel and her staff consistently give our family the best care. From general cleanings and check…read moreups to major restorative work, she's gentle, highly skilled, and consistently gives the best service possible. Dr. Patel also has been able to squeeze us in for emergency visits promptly whenever the need arises. Highly recommend!

I really like Dr. Patel and her staff ( Hi Debbie you are great)! I feel they are efficient with…read moretheir services, friendly, respectful of my time and overall to me : ) I have never had pain with her work during or after. She is VERY conscious of being light handed she never rests her hands on my mouth. Dr. Patel numbs me perfectly, she informs me of what she is doing next throughout my procedures. That being said, I would love to give her all 5 stars IF she was available more days and offered some kind of payment split option for uninsured patients like myself. Perhaps a loyalty account? I can split up my large payment costs over the span of 3 months at max. The office/ Dr. Patel could even add interest to my "loyalty account" to make some extra money. When I say loyalty account, I mean the patients that need a lot of work and are proven to be reliable enough to pay all everything owed. Hopefully, I can give 5 stars real soon because Dr. Patel and her staff deserve it!

I tried to set up an extraction with this office given half my molar was broken off. They wanted to…read moreschedule me six weeks out. I told them I could not wait six weeks. I went to my dentist who is 100 yards from their office. They sent a referral and x-rays to the oral surgeon and pushed to get me in within 1.5 weeks. When I arrived I was told they would only see me for a consult. The extraction would be another visit. What was there to consult about? My dentist had sent the X-rays and half my molar above the gum line is missing. I had to have another extraction two months ago (bad luck) I went to Main Line Oral. My dentist sent the X-rays and referral. There was no question about it. They took the tooth out after being numbed up in less than 10 minutes. I would look elsewhere other than Pottstown Oral if you need an extraction.

Dr Roland did an absolutely amazing job on my wisdom teeth. It barely hurt, I didnt need any of the…read moreoxycodone they gave me. I took my ibuprofen and acetaminophen like they said, I slept for 14 hours the day of, and there was barely any swelling after. My gums got a little swollen and my cheeks got a little puffy, but it really wasnt that bad. The staff was all very kind to me, and it was a relatively fast operation.

I have been to a number of dentists throughout my life. I am 62. The knowledge and care Dr…read more Sansone has used to take care of my dental needs astounded me. I know none is perfect but he has been my dentist for over 18 years. Eveyrthng from implants, crowns , root canals on my molars he has donea terrific job. My entire family goes there now.

Stay away from this practice!! They gave my husband a pre-treatment estimate. He went in for the…read moreprocedure, paid what he owed and a month later received a bill for $244 after already paying $166/estimate. Making the total cost $410. The estimate was done when they were a PPO and the treatment was done when they changed to Premier, Unbeknownst to my husband because Sansone's office didn't have the courtesy to tell him that they changed to a Premier dentist and that there would be an additional cost associated. Delta Dental is ok with this bait and switch tactic. Sansone's office said read the fine print! How about you be more upfront/honest with your patients. They knew they switched from PPO to Premier so they should have done their job and sent in new pre-treatment estimates. So buyer beware. Some dentists and dental insurance providers are unethical!!

Fantastic, friendly and knowledgeable staff. My twins had all 4 wisdom teeth pulled and they didn't…read moreeven have the time to get nervous. Highly recommend!

Pottstown Oral & Maxillofacial Surgery Associates, Inc. SHOULD OWN ITS GREED!…read moreOn Tuesday after a few months with a mild toothache I went to see my dentist. He took x rays and told me that the tooth required immediate extraction because of infection rapidly approaching the nerve. He instructed me to find an oral surgeon before the end of the week. New to the area, I called my insurance carrier to help me find a local oral surgeon who could extract my tooth without delay. My insurance identified Paul G Smith (a doctor within Plan) at Pottstown Oral & Maxillofacial Surgery Associates, Inc. in Pottstown PA (1 hour drive from where I lived). I called Pottstown Oral & Maxillofacial Surgery Associates, Inc. and explained the urgency of my condition. I was given an appointment for tooth extraction 1.30 pm on Friday. I was relieved. I offered to email recent X-rays. The receptionist declined. I thought this odd but did not question further. Friday morning after a painful and restless night I called to confirm arrangements. I wanted to make sure there were no loose ends given the urgency of the extraction and also the long travel distance (1 hour each way). This time a different receptionist answered. The woman explained there would be no extraction because my insurance required a prior authorization. This "new information" was never disclosed to me when I made the appointment or when I called my insurance even though I made clear in both conversations the urgency of my condition. The receptionist explained that I would require new x rays and a letter written by the doctor to be sent to my insurance in order to be granted the authorization required. I asked her how long this would take and she continued that it would take 7 to 10 days for me to get extraction. When in a panic I told her that I could not possibly wait that long with the pain I was experiencing and asked what I could do she said that I could keep the appointment and proceed with extraction if I agreed to pay "out of pocket". She would not provide an exact price, specifying only that the procedure would not be less than $775. I was shocked and demoralized. I could not possibly afford to pay "out of pocket". At the same time delay was jeopardizing my health as the infection spread. I ended the conversation indicating I would call my insurance to see if there was a way to speed up the process given the pain and--more importantly--health implications. I called my insurance somewhat upset. I asked why (given the seriousness of my condition) the approval process was not made transparent to me. Insurance stated that there was no Pre-approval requirement for doctors within Plan. The receptionist at Pottstown Oral & Maxillofacial Surgery Associates, Inc. had scapegoated the insurance carrier as a cover up. Insurance was not pleased and suggested I call back Pottstown Oral & Maxillofacial Surgery Associates, Inc. office to let them know that if the office was unclear about the insurance process then the insurance carrier would be happy to explain. Relieved by what I just learned I called back and the same receptionist I had talked to earlier answered the phone. I explained with excitement that no Pre-authorization was required with my Plan. As such Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could perform the extraction immediately. I was put on hold. The receptionist returned to the line a minute later. She explained she had moved away from the reception area -I guess so other patients would not hear- she recited the following: "It is the practice's policy to first have an appointment with a patient before scheduling a procedure". Presumably Paul G. Smith at Pottstown Oral & Maxillofacial Surgery Associates, Inc. could take X-rays and proceed immediately based upon findings. For purely profit motives, however, it decided to create two independent insurance billing events. In short, generating more money while putting a patient's health at risk. Is this in keeping with the Hippocratic Oath? All this notwithstanding Pottstown Oral & Maxillofacial Surgery Associates, Inc. knowingly booked an appointment on a false premise that I would have my tooth extracted at my initial appointment. More disturbingly when confronted with this deceit, attempted to cover up its misrepresentation by shifting blame to my insurance carrier. Pottstown Oral & Maxillofacial Surgery Associates, Inc. actions were immoral, unethical and unconscionable. I cancelled my appointment and vowed to share my experience. Before you consider Pottstown Oral & Maxillofacial Surgery Associates, Inc. understand its primary motive is PROFIT. DECEIT, MISREPRESENTATION and LYING are its tactics. Think about it. Unbeknownst to me it would knowingly have me drive for more than 2 hours only to have me wait another week in pain all the while putting my health at risk solely for profit. UNCONSCIONABLE.

My dentist sent me to this place for a root canal work. The staff was good, nice and friendly. I…read morehad to move my appointment for the next day, they did it with no problem. Dr. Neal Applestein and his assistant were great, explained me everything with no rush, and fixed my teeth very professionally! I had no pain at all. Just once in the beginning of drilling something bothered me, he noticed my reaction right away and fixed all that. Looks like I'll have a couple of root canals more to be fixed as my dentist said, I WILL definitely go to this place, they know their job perfectly! Recommend to anyone who wants a perfect treatment!