Type of Care, quality of care and office experience, has been extremely frustrating, and…read moredisappointing. The price for the repair repairs keeps changing. Some of the staff is exceptional. Others were rude and dismissive of my concerns. I was quoted $7000 out-of-pocket for three bridges.. then when I said I wasn't going to do all three just the front bridge. The price jumped to $8000. and they bill my insurance company for a deep cleaning that i had not even scheduled yet.

Great staff very professional and work was above satisfactory. Not your average dental office…read more Highly recommend

Dr. Steinkamp is unquestionably the best dentist I could possibly recommend to anyone. I have known…read morehim and some of his staff for over twenty years. Dr. Steinkamp will gladly take the time necessary to explain any procedure you need and why you need it. There is no such thing as a stupid question you could ask in his office, I believe. He has performed multiple procedures on my teeth over the years, and never have I had any pain to speak of during those. He has even seen me on impossibly short notice for a painful broken tooth when I had thought I would have to be in pain for a few days, he made time to help me that same day! I do not believe many other dentists would go out of their way to help patients as he does. Make Brooksville Dental Associates your first and only choice for dental treatment.

Dr. Steinkamp is just awesome! Took me in soon and they all cared well. Did filling root canal,…read morecleaning.... Just wonderful office.

I rarely leave negative reviews, especially because my first appointment with Dr. Ledger was…read moreexcellent. He was warm, friendly, and made me feel completely at ease. Going into my first filling, I actually felt confident because of how positive that initial experience had been. Unfortunately, today's appointment was the complete opposite. From the moment he walked into the room, he was cold and dismissive. I tried to joke that I wasn't ready yet, hoping to ease my nerves, but he didn't respond. I reminded him that I get very shaky from local anesthetic, and instead of offering reassurance, he said, "You've had a lot of dental work. This is all we've got. You'll be fine." During the procedure, he placed and tightened the thin metal matrix band around my tooth. As soon as it was tightened, I could clearly feel it digging and stabbing into my gum line. This wasn't pressure--it was sharp, localized pain exactly where the band was pressing against my gum. I told him I was in pain, but he argued that it was "just pressure." No, it was pain. I tried to explain that it genuinely hurt, but he became irritated and told me there was nothing he could do about it. The pain continued the entire time the band was in place. At that point, I stopped saying anything and just lay there with tears running down into my ears while he continued working. His incredibly kind assistant quietly wiped away my tears and showed me more compassion than the person performing the procedure. After the anesthetic wore off, my gum remained sore, and I now have a cut along my gum line. After the procedure, instead of apologizing or acknowledging that I had a painful experience, Dr. Ledger asked if I had generalized anxiety. I told him no. It felt like he was trying to blame my reaction on anxiety instead of accepting that I had repeatedly told him I was in pain. I told him I would never come back. His response was, "Really? Wow." He then walked out of the room repeating, "Wooow." I want to be very clear that every other member of the office was wonderful. The front desk staff, hygienist, and assistant were all kind, compassionate, and professional. They deserve five stars. I genuinely feel bad that they have to work with what can only be described as a Dr. Jekyll and Mr. Hyde personality. I know Dr. Ledger personally responds to his reviews, so I'll say this directly: Do better. Patients shouldn't have to argue with their dentist about whether they're feeling pain. If a patient tells you something hurts, listen. Even if there's no alternative, empathy costs nothing. No one should leave a routine filling appointment in tears, be left with an injured gum, and then have their experience dismissed as anxiety. I told you from the very beginning that I was uncomfortable and afraid of dental work. Instead of helping me through that, you made one of my biggest fears come true.

This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

Unsatisfied Patient. My front tooth came out as a result of an unfinished root canal. Mind you,…read morethat all my other teeth were in good condition. After my visit with Dr. Heineke-Brooksville, location. An appointment was in place. Here's the issue. He did not offer any consultation or concern about my situation. So.... therefore, thinking my only option I thought at the time was pulling ALL my top teeth and replaced with dentures. The procedure was excruciating painfulto say the least. Imagine pulling teeth from the gums that aren't bad. After the procedure I felt less than confident. I felt like I'd been wronged, simply because he felled to provide me options. I'd later found out from another dentist that options and consultation should have been provided to me and that Dr. Heineke, was not a good dentist dentist, who did not have the patient's best interest at hand. I felled my self by choosing this dentist, and he NOT choosing me. I've heard others say their experience was horrible as well. I will NEVER recommend this dentistry! This is one I'll have to live with. And pray he can live with his choices of decision when it comes to certain people. I'll leave it at that. Do your research first. I PAID dearly for not doing mine.

I'm a disabled veteran with PTSD and no insurance. The VA never even acknowledged my dental…read morerequest. I'm also terrified of dentists due to some childhood incidents and haven't been to one since 2006. In about 2018 ish Heineke pulled a broken tooth at a very fair rate and helped me when the VA wouldn't. The staff there were phenomenal and took the time to hear my concerns and go through half of their Novocain supply (Probably) because I don't numb up as I should. They did a great job and put me at ease which is saying something. Currently I am trying to get the VA to send me there for new issues. It's rare for me to have a great experience in any health/Medical fields but they pulled it off.

I have been a patient of this practice for 8 yrs. I worked in the dental field for 30 yrs. as an…read moreassistant and office mgr. This office is friendly, well run, my crowns have fit perfectly when they have been needed. They adapt to whatever my needs have been. The hygienist, Jaime, is wonderful. Love this practice.

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

Damaged a nerve causing Trigeminal Neuralgia and offered no solutions or offers to help! Should…read morehave gone to Morgan and Morgan. I was given insufficient anesthetic for abscessed tooth and he continued drilling until I thought I was going to die. Should have sent me to the hospital. Worst dentist I have ever been to! Terrible bed side (chair side) manner. The only person who was friendly was a receptionist who is no longer there. My advice, go elsewhere you do have options!

Giving 1 star because ZERO stars isn't an option. I had a failing crown. Went in to have it…read moreeither replaced or repaired. I think the dentist was on drugs, he acted like he had no clue as to what to do. He decided I needed it removed and would have to prepare the site for an implant, would have to do surgery and add cadaver bone because I had "failing bone". THEN 10 minutes later he came back in with an assistant and told me I could have an imediate implant done but I'd have to pay out of pocket to the tune of about $9000.00. I said no. Then the assistant reminded him that they couldn't do the same day implant because of my previous diagnosis (about 10 minutes previous to this conversation) and he looked stunned. Then mumbled something to the effect of "oh, ok" and said to prepare the site for the cadaver bone surgery. I decided that enough was enough. I told him to not bother. I left. They said they'd still have to charge me for the procedure. I said "good luck" and left. Seriously, I truly believe he was taking drugs or was drunk. Can't prove it, but wow -- just WOW! Horrible experience. Went to a different dentist the following week and they fixed the crown. No surgery needed.

I will say this was the most thorough dental exam I have ever had! I went in as a new patient for a…read morecleaning and had an extensive exam with X-rays, then examined by the dentist, then the cleaning! I'm sure it was the best cleaning I've ever had! The staff was very professional and knowledgeable, and the dentist was great! Extremely happy I did my research! You will not be disappointed! I will say, make sure you have plenty time! It took at least 1.5 hours! But well worth it!! My teeth are whiter than ever!

I have been with is office over two years and from the staff to my dentist all are professional…read moreand caring. I completely recommend this office and I have to my own family and friends.

I was referred to Dr. Weber by one of my close friends and I'm so glad she gave me his name. I went…read moreto a dentist prior to him because one of my wisdom teeth were giving me issues. I was told I "absolutely needed" all 4 of my wisdom teeth out and was given an estimate of $900. When I went to Dr. Weber he was very straight forward and told me if only one tooth was bothering me to only pull that tooth or I could get them all taken out. The choice was totally up to me. The prior dentist refused to give me my X-rays so I could bring them to Dr. Weber, but he told me to not worry about it and he would work it out. My husband and I have been going to him or awhile now and I couldn't be happier!

Dr Webber is bad news. When he was angry, he damaged my denture one day before Christmas. It was…read moresanded into much bigger. I could not make another appt. until one month advanced. Didn't go back to him. So He didn't let me enjoy my holiday. I cried lot. So I went another dentist to fix and was not comfortable and very frustration. Never forget him. He was horrible guy. Don't go to him.

Was impressed by their entire office, including Dr. Lee. My crown had fallen off. I called my…read moreprevious dentist office to see if they could repair. They never called back, so I made an appointment with Whispering Pines Dental. Was fixed in a matter of minutes. The staff was very friendly and Dr. Lee also gave me outstanding advice. I will be getting all my dental needs taken care by Whispering Pines Dental. I would definitely recommend them for anyone seeking a new dentist. I would give them a 10 out of 10, but unfortunately google only allows for 5 star rating. Keep up the outstanding work, looking forward to seeing them soon.

Just started with Whispering Pines Dental and found Dr Lee, Teresa & Anna all caring, helpful and…read moredefinitely for you as a patient! Office staff is friendly and helpful.