This used to be a great office years ago, but after management and most of the staff changed it is…read morejust a place that cares only about money not the patients. I was told I needed fillings done for micro cavities that were neither felt nor bothersome in any way (micro cavities do not require treatment I have since learned). I also went through 4 different hygienists in 2 years, the last 2 of which were absolutely terrible, frankly the worst I have ever experienced, and I like getting my teeth cleaned. They also didn't give me my records when I requested them just to discover thorough records were not being kept (violation of Dental Ass. regulations). Please do some research first before choosing a dentist. Beware of this place.

I would leave 0 stars if it was possible. Worst experience ever with a dentist. You go to a…read moredentist when there's an issue. The dentist doesnt get to decide what someone's job should do when they aren't able to speak 8 hours a day for a week. The department of health will hear about this experience ​

I called the office on Wednesday to set up a new patient visit & cleaning. Received an appointment…read morefor the following afternoon with Katelyn. Katelyn was thorough, kind, professional, friendly & welcoming. We relocated last year, but I was traveling back to Atlanta for dental appointments. Replacing my dentist was not something I wanted to do & is a high bar to beat, but this office met the challenge. Next cleaning scheduled. New to the area? I recommend this office!!! Very accommodating & welcoming!!

I have had a number of appointments at this office this year. There has not been 1 time that I have…read morebeen seen on time for my appointment. I left today after waiting 25 minutes after my appointment time before advising Therese I needed to reschedule and explaining that the complete disregard for my time is terrible. I completely understand that things happen but they are tracking at 100% I am seen after my appointment. Sometimes I am brought back to sit and wait and sometimes I am just left to sit in the waiting area. Here is the thing, had someone come out and explained that the provider is running behind and provided and est time I would be seen I would probably wait but I am just left to sit all while watching the provider walk back and forth to his office no less than 5-6 times. When I voiced my concern to Therese she did not respond, she just looked at me like I was insane. She looked at me like, how dare I expect to be seen on time. The dental work is "OK", Cannot really say anything bad about that, but value your clients, value their time. I am never late for my appointments, because I value their time. They know they are running behind...do me the courtesy of a call to advise me of this and ask me to come in later or reschedule. But...nope...ZERO client respect and value.

High pressure sales tactics to get you to do a deep cleaning. Promising that it will not cost you…read moreanything, your insurance will cover the full cost only to get a $400 bill about a month later. Stay as far away as you can.

this is the first dentist in almost 7 years that I actually don't mind going to. She listens. She…read moredoesn't rush you. You can tell she's compassionate and

*PUSHES PEOPLE TO COME IN WHEN RUNNING FEVERS - DO NOT COME IF YOU DON'T WANT TO GET SICK!*…read more Office staff will bill people who don't show up for their appointments when sick, even if they are running fevers (as they did for us). Otherwise the sick patients have to face an irrefutable bill. We were billed $50 because my wife woke up running a fever shortly after I had to cancel because I had gotten sick. Logical no-show cancellations make sense of course. But forcing people to come into the office while running fevers, and back-to-back family illness (which makes sense given we live together that we would catch from each other)? If you or someone in your household gets sick on an appointment day, know that you will be billed! And when you're in the office, know that the other patients might be coming in while sick, as they will be billed if they don't show up. We had chosen Heinecke Family Dentistry because they were not a big chain and seemed genuinely family-run. After spending several thousand dollars on extensive dental work out of pocket, they drew a hard line that we pay another $50 for getting sick, or never come back. The worst part is the duplicity of seemingly like a genuine and compassionate place, but actually have no issue tossing out two patients who have been coming for years for not coming in when sick. Thankfully we found another family-owned dentist office where we don't have to worry that other patients will be coming in while running fevers under threats of fees if they no-show for illness. Do NOT recommend.

Myself and my wife have been going here for years. My most recent cleaning visit resulted in damage…read moreto my repaired tooth. I did not even realize it until I got home and looked in the mirror. In hindsight I should have been tipped off when I was rushed out without even seeing the dentist. Pain cold distant experience that left me mutilated.

Dr. Shuayb is the best dentist ever! I have been a patient for many years and have had crowns…read morereplaced when I thought I needed an implant. I never miss my cleaning appointments and during my last cleaning it was recommended that I would need to Resin fillings. I was given an estimate of $226.80 but was surprised when I only owed $7.00!!! Not only do I get the best work done I have never felt I was overcharged or told I needed any work that I did not need to have done for the best dental care possible. I highly recommend Shuayb Dental. Thank you Dr. Shuayb! You made my day.

Stay far away .pulled out 2 teeth instead of one Terrible experience. In pain. No medication.read more

Like a cattle farm, 3 in, 1 out & 4 more in. Didn't even ask if I had bone problems or osteoporosis…read morebefore recommending braces and I'm 60.

it starts who are great always accommodating me in my crazy schedule, and Dr. Simpson has been…read morenothing but stellar to me. I can't say more positive things about this dumb

Great staff very professional and work was above satisfactory. Not your average dental office…read more Highly recommend

My first visit was good until it wasn't. Clean & professional looking. Then enter the dental…read morehygienist. She quickly started talking about Erika Kurk. "Can you believe how she was hanging over the coffin?!" "All she cares about is merch." She kept on and on. Regardless of my view, this made me extremely uncomfortable. She let me know that she (the Dental Hygienist) is 62 years old. She was loud and inappropriate. Nothing prompted this 'professional' to vomit her opinions. She was loud and obnoxious, which made me very uncomfortable. Regardless of views, this man was shot in front of his family on TV! What a lack of compassion for humankind! I will not be back to this office- this was my first & last visit. Shame on this office if they keep this employee!

This was a beautiful experience from start to finish. The office was similar to a beautifully…read moreappointed mountain lodge, seating was appropriately arranged. Beautiful western pictures from Colorado and what appeared to be Alaska, places she lived and worked before residing in Florida. The care was top notch from intake, to treatment. I had a broken composite filling to be replaced and Dr. Micheal's created a new replacement that was also cosmetic. It looked much better than the one that broke off the tooth from my previous dentist if over 15 years.. The office staff were friendly and knowledgable. I really enjoyed the dental technician's friendliness and candor. The doctor and staff had a wonderful working relationship. They communicated effectively throughout my treatment with the doctor teaching along the way. I am a RN and have worked directly with physician's in a clinic setting throughout my career, and can recognize a great staff in how they effectively communicate with each other as well,as the service I was provided. I recommend this doctor and her practice if you need good dental care.

Went to Michaels Dental because I was having problems with a crown put on by another dentist. She…read moresaid the crown was okay. She did xrays, exam, and cleaning and charged me $350. Went to a new dentist in New Port Richie. They said that the crown had a hole in it and didn't fit properly. They did xrays and an exam. They didn't charge me a penny. They will clean my teeth for $60.