Never had a complaint! Great doctors and nurses. It doesn't take long to get an appointment.read more

I've been seeing valley medical for over 20 years and have been requesting access to a specific…read morebirth control. Valley medical staff told me I needed to be 40 or married. When I turned 40 valley medical would no longer perform the procedure for me. It was a frustrating heart break to have waited on them when others would have been happy to do it. It felt like an outdated experience where some man I don't even know decided I didn't get access to the contraceptive that was better for me. Now that I got what I needed from someone else I'm really grateful to have gotten the access and support elsewhere.

I went to her two times complaining of pins and needles, and falling asleep at the computer in the…read moremiddle of the day. She said there was nothing wrong, after doing no tests or asking any questions, and that it was probably because it was August and the end of a busy summer season. I was beginning to get diabetes, but it took going to a nurse practitioner to find that out. Plus she was not very personable.

I have been to this office several times over the past couple of years. The staff are nice and…read morehelpful, however, every time there is an error in billing, an error in scheduling, or something else. All of my visits have been very basic as well, but mistakes have still always been made by the office and they have not been very apologetic. This lack of professionalism is consistent enough that I feel the need to find a new doctor. This is unfortunate, as I would like to support an all female business.

So, Southeast Medical Clinic used to be the best clinic in Juneau. When Sarah Nieko was there, I…read morehad the best medical care. I have serious issues with my health. Well, things have changed. Now they are only interested in making money and not caring for the health of their patients. Some of the doctors there are good, but the entire vibe of the clinic has changed. I get phone call after phone call from them pressuring me to come in for nonsense reasons. I will go in and get a problem fixed and they want me to make a follow up appointment. Lately, they pressure you to come in constantly. I am disabled and it is very difficult for me to go into the clinic. Besides the fact I have so many medical bills I'm broke. I had a kidney infection for three or four months and I went in there to see the doctor. I took a urine test which came out negative. I drink gallons of water all day and it's very common for me to have a negative test, even though I have an infection. The doctor that I go to, Kaitlyn Bausler was great and prescribe me the medication. I started feeling better and all my symptoms were going away. But I needed an extra few days of antibiotics because I was not completely free of symptoms. They insisted I come in and take a urine test to get more antibiotics even though I told them I already had a test and that test was negative! This clinic has gotten so ridiculous! It's all about the MONEY!

Have Jenny do a Rolfing massage on you! She is amazing, and very knowledgeable in dealing with…read moreinjuries. Do not be deterred by the holistical stuff. Jenny knows what she is doing!

This is the best place that combines both western and holistic medical services that are not rushed…read moreand are full of compassion and professionalism. Many conditions are pinpointed early on and addressed by both patient and practitioner. I could not be happier with my care here and staff brings over 40 years of work in the field to this office. What a blessing!

I should start off here by saying in general my experiences with JBJC have been very good, which is…read morewhy I am surprised by my recent experience. During my recent visit with Dr. Hightower I didn't feel that I got the attention I needed and he seemed a bit rushed, and this not the first time. When discussing my x-rays during recent visit he said I now have 1-2 degenerative discs, I couldnt tell which, and then moved on to something else. I tried to butt in and say, wait a minute, this is the first time the images have showed degeneration in the disc and I wanted to know, if possible, why, and what to do about it, and if the disc was contributing to my hip pain. Never got a clear answer. I tried to ask more questions about causes, treatment options, follow up, but Dr. Hightower seemed like he had something else that he needed to do.

Everything was great. The receptionist was friendly and efficient as were technicians. Doctor was…read moreprofessional, friendly and very receptive to questions. My husband and I had one appointment after the other but they took us both at once which I found particularly efficient and helpful. I see an orthopedic doctor elsewhere but they were fine with helping me as a visiting patient. I would return if the need arises and highly recommend others to use this practice.