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Bartruff J Brent DMD

5.0 (1 review)

Services - Bartruff J Brent DMD

Cavity treatment

Dental exams

Tooth filling replacement or repair

Bartruff J Brent DMD Photos

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1 year ago

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Sand Dollar Dental

Sand Dollar Dental

3.6(11 reviews)
1.0 mi

Dr. Graves was by far the best dentist I have ever been to! Not only is his personality great but…read morehis staff is just as pleasant! I was very nervous going in to have a tooth extracted (I've never had the procedure done) he was extremely honest about the procedure and informed me of the various other options that could be performed I opted to just have it pulled. He made me feel at ease, and was very cautious to ensure the extraction was pain free! OH! And his prices are extremely reasonable! He certainly gained my trust, and another life long patient! Thank you Dr. Graves and your amazing staff!

Less than a year after paying $5000.00 cash for a bridge for my upper teeth, it broke. So after…read moremaking an appointment, going in to have it glued back into place, i was charged another $150.00, which i had a real issue with so i didn't pay it. Needless to say, the repair job didn't last 24 hours and now i'm told that i can't see the dentist until ipay the $150.00 they seem insistent that needs paying for a repair that didn't last a day on a bridge that didn't last a year.When you put your trust and money into a service and then are shown the door when it doesnt work out as promised it's almost easy to see why people go "postal". I'm disappointed, feel betrayed and bitterly angry all at the same time.This is not how i want to be and am seeking alternative solutions but i would steer clear of this practice who not only doesn't stand behind their work but look to profit from their shortcoming.

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Sand Dollar Dental - Front of the Building

Front of the Building

Sand Dollar Dental - Waiting area

Waiting area

Sand Dollar Dental - Customer service window

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Customer service window

Emerald Waters Dental Care

Emerald Waters Dental Care

3.0(4 reviews)
0.7 mi

Our experience with Emerald Waters Dental Care was frustrating from start to finish…read more After my husband's extensive dental work, we ran into major insurance issues despite having both primary and secondary coverage. Instead of resolving why one insurer paid and the other did not, the office told us they submitted the same documents to both and left it at that. When I contacted the secondary insurance myself, they said specific documentation was missing. I spent six hours calling both insurance companies, gathering the correct codes, and resubmitting paperwork -- work their office should have handled. We were also told my husband couldn't schedule further visits unless the entire balance was paid, even though insurance processing was still pending. We paid. A second billing issue involved our son's cleaning. We were told his primary insurance paid only $6 because his student status wasn't updated. When I asked how primary insurance is determined for a dependent with two policies, I was repeatedly told to "call your insurance company" instead of receiving a clear answer. The tone was dismissive and unhelpful. Shortly after, we were informed they had not properly adjusted the account and that we were being removed from the practice. Throughout this process, we were left to manage billing and insurance corrections ourselves. If you choose this office, be prepared to closely monitor your claims and advocate for your own billing resolution.

Most painful dental experience of my lifetime. And this is from someone that has had many dental…read moreprocedures over the course of my life. Dentist gave me two shots to deaden the pain, but gave me both shots in the same spot with no time for the first shot to work. I got to feel them both full strength and then the dentist blamed me for flinching under the pain. She told me she was going to replace a filling with "space" around it. This tooth did not have a filling, it was a crown. She ended up removing the crown by drilling on it and then broke it with a pair of pliers in my mouth. Bottom line, the dentist seemed to not have a very good grasp of what was going on in my mouth and how to proceed towards a logical solution. She subjected me to huge amounts of unnecessary pain and then when I would flinch (the normal physiological response to great pain) she would blame me and tell me to do better. My mouth hurt so bad to move afterwards, I could only eat liquid food. Because of the pain, I couldn't open my jaw enough to eat solid food for 3 weeks. That appointment was over 45 days ago, and I still have not received the call that my permanent crown is ready. On top of all that, the overcharged me on my copay. I now have a temporary crown and will absolutely go to another dentist and start all over, rather than sit in that chair ever again.

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Emerald Waters Dental Care
Emerald Waters Dental Care
Emerald Waters Dental Care - Just got my teeth cleaned.  Jennifer did a great job cleaning my teeth! The office was extremely professional and clean.

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Just got my teeth cleaned. Jennifer did a great job cleaning my teeth! The office was extremely professional and clean.

Personal Care Family Dentistry - Interior office

Personal Care Family Dentistry

4.1(13 reviews)
1.5 mi

This was my first visit to Personal Care Family Dentistry, and I only wish I had come here much…read moresooner. From the moment I walked through the door, I felt welcomed. The front desk staff was warm, friendly, and inviting. The hygienist was both professional and personable, and I honestly felt that the cleaning I received was one of the best I've had in a very long time. At my previous dental office, appointments felt rushed -- my cleaning there was finished in about 10 minutes, including X-rays! Dr. J was thorough, professional, and refreshing. He took the time to do a complete exam, made recommendations, and answered my questions without making me feel pressured into additional services like I experienced at my former office. I would highly recommend this office to anyone looking for a caring and professional dental team. You won't be sorry!

The office staff is horrendous. They come and go, but very nasty. We have two insurances and have…read morestayed in a constant battle with this office over billing because they kept billing the wrong one as primary. My husband would call over and over to get it fixed just for them to reverse the primary. Then I get a text telling us we have an unpaid balance of $700 shortly after an appointment that we would have paid before leaving the office if we were told. Text speaks for itself. They also threatened to withhold our records until the balance was paid. Also, do not expect any fillings to stay in. I've lost 2, my husband has had 3 appointments in a month period because his kept falling out. My daughter ended up at Aspen to get hers fixed. I'm tired of fighting with a dentist that will accept both insurances and being mistreated. After calling today for an afternoon appointment and repeatedly offered an 8:30, I was told to just come in December. I have never written a bad review for anyone, but this one is deserving. I only wish that I could post pics of the texts.

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Personal Care Family Dentistry
Personal Care Family Dentistry
Personal Care Family Dentistry - Office on Second Floor

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Office on Second Floor

Bartruff J Brent DMD - generaldentistry - Updated July 2026

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