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    Basement Bike Mechanic

    5.0 (2 reviews)
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    4 months ago

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    Brannon G.

    Thank you! I’m glad you had a great experience.

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    5 months ago

    Business owner information

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    Brannon G.

    Thank you! I’m glad you had a great experience

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    Ask the Community - Basement Bike Mechanic

    REI

    REI

    3.7
    (110 reviews)
    $$

    I've been coming to this REI since 2006. And they have had consistently helpful and personable…read morestaff. The people who work here have figured out the best blend of helpful while leaving you to figure out how they can help you. (I was measured for my backpacks here. Trust me, the measurement matters!) I've purchased multiple backpacks and shoes from this store for my hiking journeys, and I have not been disappointed in any item. Their return policy is excellent. I've only had to use it a few times but it has always been easy (you need a receipt though!) I've been an REI member since 2006. In the early days, I would get $20-$30 back from my purchases because I was always stocking up. It's a great loyalty program. Today I bought replacement hiking shoes and a new item - water purification tablets! The store has a new layout so I also took some time to see how they switched things around. And if you can't find what you're looking for, ask someone because they can order it for you and have it shipped to your home.

    --Location/Parking-- Located right off the freeway, which is…read morea one-way street. It can be easily missed. Plenty of parking alongside the building. --Ambiance-- Like every REI, there is a good camping, outdoorsy vibe. I recommend just walking through to get your nature fix. --Service/Staff-- The staff was tremendously helpful in all your needs. There is an expert in every department with helping with my hiking shoes to know what type of hiking boots would fit my foot. --Food/Products-- High quality products with a very good return policy to try it. They look over their items before selling to the consumer. They really care about their consumer, and it shows in the products they sell. --Capacity-- Huge store that accommodates over 100 + even during a black Friday event. Highly recommend visiting. Wide open spacing --Overall-- Great spot to find outdoor activities look at equipment and see what you need on your future expedition.

    Intown Bicycles

    Intown Bicycles

    4.5
    (99 reviews)
    $$

    my son was keen to get his first bike, and I wanted to support a local business... so we popped…read morearound the corner to Intown Bikes. so glad we did! great service, convenient and the selection is fantastic. I got classic bike-store vibes from my days in NYC, too. my only note here is that parking is a challenge, particularly on weekends when everyone and their brother is at Piedmont Park. but all-in-all we created a great memory for my son and he even used his piggy bank to pay for some of it too. highly recommended!

    I've had my bicycle for almost a decade and only changed the tires once. So it was way overdue for…read moremaintenance. I was in the area so I Googled nearby bike shops and this came up in the search. SERVICE: The staff at the shop were amazing. They knew all about bikes and can answer any questions you have. I never felt like I was being persuaded to buy something more expensive than I needed which can sometimes be the case with small businesses. They also found other issues with my bike and showed me so that I could understand it was a necessary fix. ATMOSPHERE/COVID: They enforce wearing mask and have a limit to how many customers can be in the shop at once. I appreciate this because I'm a health-nut. You can see from my attached photos that it looks like any bike shop. I appreciate the aesthetic. PARKING: Surprisingly they have a small parking lot in the back of the shop, which is amazing considering they're in the heart of Atlanta where free parking is a myth. Overall I loved this bike shop and will be returning for all my future bike maintenance needs. I 10/10 recommend this for anyone looking for affordable bike care.

    The Belt Hub

    The Belt Hub

    4.0
    (3 reviews)

    Adding an exploration day after a week long conference, I headed out of downtown to explore the…read morePonce Market and the Beltline. Arriving before the shops open, I planned to walk a mile or so to a bike rental shop. Immediately after exiting the market for the beltline connector, I noticed activity at The Belt Hub. Their social media marketing states " The BELT Hub, is Atlanta's first micro-mobility hub, offering e-bike rentals, valet, repairs, and retail. The BELT Hub's mission is to make sustainable, active transportation accessible, secure, and community-centered, redefining the way Atlanta moves". A family owned business, every member of the family went out of their way to help make my experience exceptional. I inquired if there were any pedal bikes, as is my preference over e-bikes. They had a hybrid or a mountain bike available. we looked at both and decided the hybrid was more my size and style. I went for a cup of coffee while they prepped the rental. On return, five minutes for a waiver, credit card, a seat height adjustment, helmet fit, and a cable lock. Off I went for about a 3 hour ride, a total of 27 miles. I explored the trail in both directions from the market. To the left, or west, Piedmont Park and beyond. The park was a beehive of activity with sports, walkers, bicyclists, and Atlanta's Pride Festival and Parade. Back to the right, Eastside toward skatepark and Krog Market. The bike rental was a flat fee of $40 per day, e-bikes started at $25 hour. Returning the bike was easy, and they took and printed a picture as a keepsake. The matriarch even recommended a lunch spot for an after ride bite and beverage. Assessment: exceedingly friendly and responsive customer service, well maintained bicycles, convenient to the beltline. Rent here and enjoy a few hours exploration!

    Inconsistent hours of operations and no one answers the phone. I have attempted to drop of bikes…read morefor repair for a week.

    eStar Rides | Electric Bike & Electric Scooter Repair Shop

    eStar Rides | Electric Bike & Electric Scooter Repair Shop

    1.0
    (1 review)

    Avoid this shop. I brought in my scooter for what they said was a $75 fix. The invoice said…read more"installation," and the technician assured me I wouldn't be charged again if a part was needed. A week later, they added $50 for the part plus another $75 labor fee, bringing my total to $200. Nearly a month later, my scooter still isn't fixed. I had to call five times for updates because they never followed up. Eventually, I was told the repair failed and they want me to pay for yet another part. The shop responded to my concerns below by citing a posted $100 diagnostic fee, but my invoice said installation, and staff explicitly told me I wouldn't be charged again. If this policy were truly iron-clad, why did they charge me $75 instead of $100? That alone shows that these policies are flexible when it suits them but firm when they've messed up. Their explanation doesn't change the fact that I was misled and left without a working scooter. I've already paid $200 for nothing but wasted time and broken promises. The only fair resolution is for them to complete the repair, parts included, at no extra cost. If you want honesty, communication, and actual results, take your scooter elsewhere

    From the owner: eStar Rides on Sylvan Rd is Atlanta's go-to hub for expert electric bike and scooter repairs,…read morepremium parts, accessories, and top-tier sales. Whether you need a quick fix, a full tune-up, or you're ready to ride out with a brand-new e-bike or scooter, our certified technicians have you covered. We stock batteries, tires, throttles, brakes, and everything in between--plus helmets, locks, lights, and gear for every kind of rider. Walk-ins welcome, appointments available. Fast, reliable, and right in the neighborhood.

    Basement Bike Mechanic - bike_repair_maintenance - Updated July 2026

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