Love the diverse selection of quality goods. Service is friendly and helpful. Love the specials…read morethey're usually running.

I've been coming to this REI since 2006. And they have had consistently helpful and personable…read morestaff. The people who work here have figured out the best blend of helpful while leaving you to figure out how they can help you. (I was measured for my backpacks here. Trust me, the measurement matters!) I've purchased multiple backpacks and shoes from this store for my hiking journeys, and I have not been disappointed in any item. Their return policy is excellent. I've only had to use it a few times but it has always been easy (you need a receipt though!) I've been an REI member since 2006. In the early days, I would get $20-$30 back from my purchases because I was always stocking up. It's a great loyalty program. Today I bought replacement hiking shoes and a new item - water purification tablets! The store has a new layout so I also took some time to see how they switched things around. And if you can't find what you're looking for, ask someone because they can order it for you and have it shipped to your home.

my son was keen to get his first bike, and I wanted to support a local business... so we popped…read morearound the corner to Intown Bikes. so glad we did! great service, convenient and the selection is fantastic. I got classic bike-store vibes from my days in NYC, too. my only note here is that parking is a challenge, particularly on weekends when everyone and their brother is at Piedmont Park. but all-in-all we created a great memory for my son and he even used his piggy bank to pay for some of it too. highly recommended!

I've had my bicycle for almost a decade and only changed the tires once. So it was way overdue for…read moremaintenance. I was in the area so I Googled nearby bike shops and this came up in the search. SERVICE: The staff at the shop were amazing. They knew all about bikes and can answer any questions you have. I never felt like I was being persuaded to buy something more expensive than I needed which can sometimes be the case with small businesses. They also found other issues with my bike and showed me so that I could understand it was a necessary fix. ATMOSPHERE/COVID: They enforce wearing mask and have a limit to how many customers can be in the shop at once. I appreciate this because I'm a health-nut. You can see from my attached photos that it looks like any bike shop. I appreciate the aesthetic. PARKING: Surprisingly they have a small parking lot in the back of the shop, which is amazing considering they're in the heart of Atlanta where free parking is a myth. Overall I loved this bike shop and will be returning for all my future bike maintenance needs. I 10/10 recommend this for anyone looking for affordable bike care.

Joseph did tuneups on my and my wife's Lectric eBikes today. His service is excellent. When you buy…read morefrom Lectric they are direct to consumer so it's hard to find a service org that knows what they are doing. BE Cycles was recommended on the Lectric eBike site and was an excellent choice. He came to the house which kept me from trying to transport the bikes to a specific location. He fixed a problem with my XPeak hydraulic brakes which have plagued me since the original purchase. I will definitely use him to tune up the bikes every year. Do yourself a favor and schedule your next service through him. Cheers.

Joseph arrived on time and was thorough with my bike, answered my questions and was a pleasure to…read moredo business with.

What an amazing experience this year on 2016 BRAG. After my…read moreday 4 ride I was totally wiped out. Went and spoke to Kris and he was able to get me a 2 day rental on an amazing e-bike...the Aventon. Absolutely sold on this bike. Will be purchasing one after I get moved. Thanks Kris!

I love how the attendant made sure the bike I will use is appropriate for me (checked my height,…read moreleg span). He also definitely checked the quality of the bike before allowing me to take it out. I haven't cycled in YEARS but I succeeded in cycling around the trails because their mountain bike is pretty good. I also appreciate how the shop is literally just beside the start of the trail towards Stone Mountain, super convenient. It's also affordable!

Adding an exploration day after a week long conference, I headed out of downtown to explore the…read morePonce Market and the Beltline. Arriving before the shops open, I planned to walk a mile or so to a bike rental shop. Immediately after exiting the market for the beltline connector, I noticed activity at The Belt Hub. Their social media marketing states " The BELT Hub, is Atlanta's first micro-mobility hub, offering e-bike rentals, valet, repairs, and retail. The BELT Hub's mission is to make sustainable, active transportation accessible, secure, and community-centered, redefining the way Atlanta moves". A family owned business, every member of the family went out of their way to help make my experience exceptional. I inquired if there were any pedal bikes, as is my preference over e-bikes. They had a hybrid or a mountain bike available. we looked at both and decided the hybrid was more my size and style. I went for a cup of coffee while they prepped the rental. On return, five minutes for a waiver, credit card, a seat height adjustment, helmet fit, and a cable lock. Off I went for about a 3 hour ride, a total of 27 miles. I explored the trail in both directions from the market. To the left, or west, Piedmont Park and beyond. The park was a beehive of activity with sports, walkers, bicyclists, and Atlanta's Pride Festival and Parade. Back to the right, Eastside toward skatepark and Krog Market. The bike rental was a flat fee of $40 per day, e-bikes started at $25 hour. Returning the bike was easy, and they took and printed a picture as a keepsake. The matriarch even recommended a lunch spot for an after ride bite and beverage. Assessment: exceedingly friendly and responsive customer service, well maintained bicycles, convenient to the beltline. Rent here and enjoy a few hours exploration!

great service! better than expected! nice bikes, great staff…read more trip suggestions work great and it was our first time in the Beltline'

Fine coffee drinks, Alon's baked goods, puzzles, games, books, exceptionally friendly service --…read moreall in a fun, casual, comfortable atmosphere. Plus, there's a master bike mechanic in the back with decent prices and quick turnaround time. This is an exceptional place with wonderful local character

Great spot, excellent coffee, nice people. Just a traveler doing some work in Decatur, this spot is…read moresolid! Closed Mondays but otherwise perfect.

The back wheel wiring is broken. I have several wheels for the back. It won't connect to the…read morebattery to make the back wheel run battery. No, no, no battery breaks seat. The whole line put back together, we'll pay for parts and labor isn't

Incredible service ... in your home or wherever you are…read more My dad got a bike delivered in the mail and he was having trouble assembling it (he's in his 70s). I live out in SoCal and found this company through Google. The tech showed up on time and did an excellent and thorough job in helping my dad with his bike. I don't recall exactly what I paid but it was 100% fair and reasonable for the time spent and him coming to my dad's house. HIGHLY RECOMMEND

This location's team helped me choose which Specialized bike to purchase, and their recommendation…read morewas a great one. They received the bike and built it with the extra parts in good time. It's a great bike, and the team was wonderful.

Super helpful. Nice LBS. A friend went in for a tuneup and got immediate, good advice on what she…read morereally needed done. Finished quickly, and at a fair price. Check them out.

I remember these people from Campbellton Road Especially the lady that looked like she was from…read moreanother planet as if she couldn't understand the words that were coming from your mouth about stand-up, scooters & E bikes and then looking at me & my wife like we're the dumb one. She had no knowledge about wattage or ah on their e-bikes that THEY sold and everything in there is waaay over priced.

Avoid this shop. I brought in my scooter for what they said was a $75 fix. The invoice said…read more"installation," and the technician assured me I wouldn't be charged again if a part was needed. A week later, they added $50 for the part plus another $75 labor fee, bringing my total to $200. Nearly a month later, my scooter still isn't fixed. I had to call five times for updates because they never followed up. Eventually, I was told the repair failed and they want me to pay for yet another part. The shop responded to my concerns below by citing a posted $100 diagnostic fee, but my invoice said installation, and staff explicitly told me I wouldn't be charged again. If this policy were truly iron-clad, why did they charge me $75 instead of $100? That alone shows that these policies are flexible when it suits them but firm when they've messed up. Their explanation doesn't change the fact that I was misled and left without a working scooter. I've already paid $200 for nothing but wasted time and broken promises. The only fair resolution is for them to complete the repair, parts included, at no extra cost. If you want honesty, communication, and actual results, take your scooter elsewhere

This place had plenty easy to ride options available which was exactly what we want for a day out…read moreon the beltline. It was a reasonable price and we had no issues. I was grateful that they had a few bikes with a bottle holder and a kickstand and many rental bikes don't always have those features.

Helpful staff Bike worked well. less expensive than lime at $10/ hour…read more Thank you in charge my phone for me