if I could give negative stars I would. Not the first issue I've had but today is stupid…read more I had Rx for pain meds, steroids and antiviral for shingles. When I called in the morning for a time when I could pick them up, due to my drive, was told end of day or maybe the next. PAIN meds...you don't get pain meds and steroids if you aren't in pain. This was on Monday. Raised a fit and they got them done, picked them up, drove home to find a box of meds with a 21 pill count had only 2 pills. When I called, they asked me how it happened like I work in the pharmacy. Finally got a pharmacist to help, promised me the missing rx would ship FedEx that day so I'd have them yesterday. Not great, but manageable. Fast forward to Wednesday and still no rx delivered. When I called I was bounced from the pharmacy, to photo, to the pharmacy, to the front counter, back to the pharmacy where they hung up on me. Called back, finally got them in the pharmacy, sat on hold 12 minutes and the call dropped. I called back, FINALLY got a human again, but no clue where the rx was. I have to call again tomorrow to ask a supervisor, not the pharmacy, my tracking number. When you are sick and in pain this is the absolute last thing you need. I didn't yell, ask for a manager or Karen in any way, but this is bs. If you can't do the job right, find another one! We have very few choices in Payson for meds, even fewer that take my insurance, but i shouldn't have to deal with incompetence when sick and in pain.

Online said they had what I needed, in the shade I needed & it was available for pick up. I went in…read moreon my way home from work only to find they did not have what I needed. Not sure WHY the app would say they had something they did not other than to get people to come in anyway. Despite not having what I needed, they did attempt to sell me something else because it was 'close enough'. New flash: it wasn't. The poor cashier was riding solo on the floor... I felt for her. Not sure how many employees were hiding in the back, but there were at least 2 that I saw come out, but only when called. Disappointing all around.

I'm giving a 5 for prices and customer service. There were 3 people that helped us and they were…read moreawesome. They were friendly, customer service oriented, AND helpful. My husband was ecstatic that I found maple trees here, and we got one. I'm giving a 3 for the parking lot. I could see accidents taking place there, which we almost got into one because the guy was careless. Their driving aisles and parking aisles are a bit crazy.

i bought a clearance set of headphones and it was priced 9.67 instead of 15 something I open it and…read moreit was only the 2 chargers and the extra ear peices, so I go to guest services to get something back so I can buy a new pair cus I wanted headphones but they said because not everything is in the box there is nothing we can do. which is dumb because it was in the store room without all the prices so I'm upset that I spent 10 bucks on an item I can't use and they refused to trade it out and let me pay the difference never comming back ridiculous

The Walmart Pharmacy in Payson is Great! We were forced to go to CVS for years due to insurance and…read moreit sucked..although the staff was very nice...it took forever to get your prescriptions filled and to be able to pick them up in a timely manner. Luckily when we switched insurance at the beginning of this 2025 and were able to choose Walmart instead it was a totally different and way better experience. Great Staff, Quick Service and Very Educated and Helpful Pharmasist. So glad we were able to make the change. Thank you Walmart's Pharmacy!!!!

As others have said, worst pharmacy experience ever. These people don't even know what they're…read moredoing. I have to pay for part of my prescription, so it had to be split in two. Most of the time I've gone in, they fill one part, but not the other. I see this happening and tell them they need to fill the other part, too. No, they just ignore me, ring up the one part, make me wait until that's all done then I tell them AGAIN that they need to fill the other part. Argument ensues, then typing, hunting, talking to someone in charge. If I'm "lucky", I get "Please step aside and wait while we fill the prescription we screwed up and are, happily, wasting your time with." If I'm not "lucky", I get told that they don't want to bother and to come back another day! Oh, and GoodRX. Pharmacist: "Wha? What's that?" Typing, typing, typing, talk to manager, typing, typing, typing. 20 mins later they manage to ring it up. I'm so angry when I get home, I get online to make a complaint and Walmart support says the case has been escalated and someone will talk to me. No one ever does and when I complain some more, I get useless platitudes from a script (yes, they're the exact same words) and told not to worry. Then I tell them to quit with the scripted platitudes, address the issue and I'll quit worrying when they start DOING something! Then they ignore me. I let them know I'd post review of their terrible pharmacy and terrible support. I keep my word.

I called to fill a prescription and was told it would be ready on Saturday. I went on Sunday and…read morewas told I couldn't pickup until Monday. The Pharmacist asked how I ordered. I explained the process of calling, entering my RX number and being told I could pick up on Saturday he gave me some bullshit about how the phone system gave me wrong info and this was Safeway policy. AMAZON PHARMACY here i come.

Slowest pharmacy I've ever been to…read more Great pharmacists, techs, and cashiers!!! But....please, whoever manages this pharmacy. The Safeway/Albertsons' corporation or whomever runs the pharmacy in Payson, Arizona, please, please listen to not just me, but every other person in Payson whom I've met. I love the treatment I get, but this is, by far, the slowest pharmacy I've ever been to. If they cannot hire more cashiers and techs, please consider offering a system similar to restaurants where they page you when it's ready. Heck, even a "take a number" system like they used to use in the deli would work. That way I can select my groceries while I wait. If all that is impossible, CHAIRS would be nice. I simply cannot stand in one position for as long as is required. I will happily re-review when you put in a system that doesn't require your guests to wait in line longer than five to ten minutes. Twenty to thirty minutes is unheard of!

The staff is competent and kind. The lines and wait times are normally good. The automated computer…read morefor refills or anything else is 100% garbage. You can't even talk to the staff without a callback. It's not just this store, it's a CVS problem! It's doesn't understand anything you say no matter how many times you say it. Then it hangs up on you. I have contacted corporate, but the computer system is never fixed. Please fix your computer! Retired Pharm Tech

Not much to say about CVS. Had to stop here and get some Dramamine for the kid who was feeling car…read moresick. Quick and clean.

Ever wonder what it would be like to have a small town personalized pharmacist help you? Wonder no…read moremore. Clark's is a really nice place. Quick, efficient and friendly. What more could you ask for? Oh yes, do they take an HSA card? Yes they do! Win! We will be back. Great service.

I had never considered a compounding pharmacy until I became friends with a naturopathic doctor…read more After his recommendation, I had my MD transfer one of my prescriptions to Clarks. Erica ended up as the pharmacist handling my prescription. I can't even tell you how much time she spent with me going over my labs and the recommendations; and on multiple occasions. When was the last time you got THAT kind of attention? What's even better? This compounded prescription ended up costing a fraction of what the major pharmaceutical company had been charging me. With what I saved, I had enough money to buy an island in the South Pacific. Clarks is my new 'go to' pharmacy for compound prescriptions.

I like to hike with an umbrella and forgot mine at home. Stopped here for some water, snacks, and…read moremy umbrella. Super quick in and out. Coupons came in handy. Please come and create your own adventure.

Stopped by CVS Pharmacy while visiting from out of town, and overall had a solid experience…read more I called ahead, and the service over the phone was really good staff was helpful, friendly, and able to answer my questions quickly. When you're traveling, that kind of ease makes a big difference. They also had my medication in stock, which I really appreciated since I wasn't sure what to expect being away from home. Nothing over-the-top, but reliable, convenient, and good customer service when I needed it. Would definitely recommend if you're in the area and need a pharmacy.