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    Basic Cycle

    3.8 (6 reviews)

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    Mountain Motorsports Lithia Springs

    Mountain Motorsports Lithia Springs

    (42 reviews)

    From the minute I walked in, I was greeted with friendly folks while looking at watercraft for this…read moresummer. When I decide to buy, this will definitely be the store for me! ​

    Let me start off by saying that I've tried several times to get my problem resolved via staff, but…read moreit unfortunately feels like it's not going to happen. I originally took my kids Polaris Outlaw to be serviced. It took more than a week to get a diagnostic, which wasn't a problem whatsoever. I worked with Conner who eventually game me the entire rundown of cost for parts and labor. I then in turn took an extra week to get to the shop to further dive into what the repair would look like. After the discussion I decided that I would just pay for the diagnostic and take it back home. Conner informed me that they had disassembled the bike and would put it back together before pick up. Again, no problem. I informed them I would have someone pick it up in a couple of days. Once my neighbor arrived to pick it up, he sent me a picture of the bike still in pieces. I called immediately and Connor apologized and said he would come pick it up personally and reassemble it. Days went by after the scheduled pick up time, he rescheduled and apologized. AGAIN, days went by after the rescheduled time, so I reached out to him, that's when he informed me he was let go by the company. Okay, so now I call the service department back and they apologized and said they would call me back the same day. And let's just say, I have not heard from him. So now I have a bike in pieces and no idea what to do next. I have never experienced anything like this and would warn anyone to be aware of using them in any capacity.

    Cycle City Power Sports - Back in the day.

    Cycle City Power Sports

    (30 reviews)

    John in service is great as is Brit in sales as well as Austin And Will in parts thank you…read more Earl Blackshire

    I brought my bike to Cycle City Power Sports in Newnan, GA for an insurance repair and the…read moreexperience was awful from start to finish. When I dropped the bike off on a Saturday, I was told the service manager was out and would follow up with me Tuesday. No one ever called. I went in on Thursday and was told they don't typically work on Triumph motorcycles, but they would order the needed parts and contact the insurance adjuster if anything else was required. That was the last time they proactively contacted me. Over seven weeks, I had to go to the shop in person multiple times just to get vague updates. At week three, they said parts were ordered but not all had arrived. At week four, still waiting. At week six, they claimed the parts were the wrong color and needed to be returned. The service manager said he would personally drive to a Triumph dealer in North Georgia to get the correct parts -- he never did. Eventually, after seven weeks of little to no progress, the service manager said they would transport the bike to a Triumph dealership in North Georgia. That never happened either. My wife went in to speak with the GM, who told her this is a Honda dealership and questioned why we even brought it there -- despite the fact that it was recommended by our insurance adjuster. Moreover, GM communicated to my wife that Triumph would not send any parts to a non-Triumph dealership, but the service manager told me personally that some parts were on hand and others received were wrong. Communication was almost nonexistent. Calling for updates was pointless -- either you get hung up on, transferred to nowhere, or sent to voicemail that is never returned. The biggest disappointment was how the GM handled the situation. The shop had multiple opportunities to tell me they could not repair the bike but instead strung us along for seven weeks with zero progress. In the end, I had to hire a transport company myself to move the bike to another dealership -- and found out no parts had ever actually been ordered. This was a complete waste of time and an incredibly frustrating experience. I would strongly recommend avoiding this shop for any repairs, especially insurance work. You will regret it if you use them for any type of repair.

    Great South Harley Davidson

    Great South Harley Davidson

    (21 reviews)

    Bought four bikes from this outfit, over paid like the rest of us buying from a dealer. They are…read moreall about your money, BUT the MINUTE you try to do business on selling or trading....forget it, they treat you like they have no idea who you are. Salespeople stalk you the minute you hit the property. They won't sponsor events because the don't want to draw riff raff. Go somewhere else to develop a relationship. This group will take your money thats about it

    Initially buying the bike was a wonderful experience as per my review. Having the bike for 1 day it…read morealready had issues. I was told by Dalton it would be picked up 1.5 weeks later (originally, I was told 1-2 days lead time is all they needed to pick up by Dalton as well) also found out my bike never went through a safety inspection prior to sale. I was told they would service it for free---you think!! Then they told me my tire has a nail in it.... I rode it for 2 hours on the way home from purchase not being safe in the first place and I need to put tires on it. Communication was terrible, had to ask several questions to get simple answers. Really disappointing after the sales experience. They are short-handed, I heard that like 6 times.....I wasn't in a rush...check all my issues before calling me not 1 at a time. My brake issue is still not resolved. I had it checked and verified it has a problem from another dealer closer to home. Have a shop foreman or someone tenured test drive your bikes to verify a safety concern before you release an unsafe and uninspected bike. Maybe show a customer who spent 1500 on initial visit in accessories/apparel some appreciation and replace the tire as goodwill. Just a horrible experience and I could not recommend this store for service.

    Basic Cycle - motorcycledealers - Updated June 2026

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