This review is specific to Tim, the electrician that fixed a bedside lamp. During a move, our lamp…read moregot damaged, and we were ready to toss it. I received Burr Ridge Lighting's contact info from another electrician, and I'm glad I did! Tim was very helpful, assured me the lamp could get fixed, and returned it back to us within a week. Everyone was very friendly at the store, and Tim was extremely pleasant and easy to work with!

Don't let the name fool you, they really are located in downtown Westmont…read more It is new and I guess I was expecting slightly more to be on display. Yes, you can spend hours going through catalogs, but something from that manufacturer or from that line, on display, would certainly make it a bit easier to make a decision. However, I am thrilled that they can service lamps. Do you have ANY idea how hard it is to find someone that does that? Employees are friendly, helpful, knowledgeable, and anxious for you to be happy. Depending on what day of the week you order, and what manufacturer, you could have your light the following week :) Bask in the light !

Donatello Electric is the best, communication, customer service, professionalism and follow up…read more This is the first time using this company and am so satisfied, highly recommend this company. Michael Parker was just great, his customer service and workmanship showed he sure knows what he is doing and working with a smile. Thanks to all of you!!!!!!!!!!!!!! Mary Fran Green

I had Matt and Sal out yesterday. They replaced some lights, installed 2 ceiling fans, hung a flat…read morescreen TV. Everything done with a high amount of care and precision. I will have them out again to do some additional work. Highly recommend.

The girl at front desk is extremely rude. As I walked in she pretty much didn't want me to come in…read moresince it was 10 minutes to closing. A torrential rain came down and she turned to me and said, would you like me to let you out? Really? You couldn't wait 5 minutes for the downpour to end or offer an umbrella? Lights out on this place.

Bernice was very helpful as I do general contracting she is always on the ball and helping me to…read moreget my projects done quickly. Great management as well Helpful competitive and always smiling eager to help I love the gorgeous showroom as well and the light fixtures help to give the client ideas on the final touches Andrea Artistic design Hinsdale

Replying to Mr. E response to my review. I called customer service to confirm exactly what the…read more"FREE QUOTE" included and was told the electrician would go up on a ladder to inspect the ceiling fan and electrical components and provide a written repair quote. Once the electrician gained entry to my home, no inspection was performed, and the visit was instead converted into an attempted upsell to a paid diagnostic. This conduct reflects a classic bait-and-switch. The "FREE QUOTE" was used to induce the appointment. This conduct implicates multiple consumer-protection violations as outlined below, including heightened concerns where deceptive in-home solicitations affect senior customers: - Bait-and-switch -- promising a "FREE QUOTE" to induce an appointment, then substituting a paid diagnostic once access to the home was obtained, in violation of 815 ILCS 505/2B and FTC Act §5 (15 U.S.C. §45). - Deceptive and unfair business practices -- materially misrepresenting what the "FREE QUOTE" included and failing to provide the promised inspection and written estimate, in violation of 815 ILCS 505/2 and FTC Act §5. - Material misrepresentation -- the scope of the "FREE QUOTE" was a material term that influenced the decision to schedule the appointment and allow entry into the home, actionable under 815 ILCS 505/2. - Deceptive inducement and reliance-based harm -- the misrepresentation caused reliance before any payment occurred, which constitutes legally cognizable harm under 815 ILCS 505/2 and federal unfair-and-deceptive-acts standards. In-home solicitation violations -- deceptive conduct occurring inside a consumer's residence, which is subject to heightened scrutiny under FTC Act §5 and Illinois consumer-protection enforcement standards. - Senior consumer protections -- misleading in-home solicitations and high-pressure upselling affecting a senior consumer trigger enhanced enforcement priority under Illinois Consumer Fraud Act (815 ILCS 505/2) and federal consumer-protection policy concerning older adults.

Called them, very nice & seemed reasonable. Made an appointment, received 2 texts & an email…read moreconfirming the appointment. Day of the appointment, NO SHOW. I call their number & they told me 'oh we don't do that kind of service, didn't someone tell you?' I told them that's not what I needed and if that was the case, you could at least notify me that you weren't coming. Missed a half day of work for this? Never again.

This father and son operation is so charming! The store brings you back in time to a family run,…read morefriendly, honest business that can fix almost anything you bring them from electrical appliances, lighting, door screens, etc. It's like Emmett's Fix It from Mayberry RFD. I live in Hinsdale and they add so much charm to our town. Store is located downtown in a very public alley and when you walk in you'll know you are in the right place.

Very helpful and friendly. Fixed my broken table lamp quickly and for a reasonable price. You have…read moreto see this place to appreciate what it is, a scaled back version of a 1950's hardware store. It's like you walked into the past, with cabinets and do-dads you'll not find anywhere else in this metropolitan area. It doesn't really compete with modern hardware stores and operates almost exclusively as a repair shop, but if you're in the neighborhood, it's worth the visit.

Most excellent and professional service! Quality of work is beyond comprehension! Staff is kind,…read moreattentive and so very talented! My mom used to love this store!

This store has excellent selection and quality. Jimmy is soooo helpful and makes great suggestions.read more

Awesome! I did my research... We had several electrical issues, they took care of everything…read more. Reasonable rates, professional, courteous.. I would use them again for sure.. Highly recommend.... Julie

We bought a new home and needed updates throughout the house. We had can lights put into several…read morerooms, new overhead lighting wired in the bedrooms and outlets in the kitchen and bathrooms. They were able to accommodate our tight schedule at a fair price. The team communicated with us well and were very professional.

Mike was great. The experience we had with Artistic Outdoor Lighting was first class. Mike came out…read moreafter dark and set up a sample display of what we could expect our home to look like. This took all of the guesswork out of the equation. We knew exactly what we were getting. We feel we received the best quality products and a company that will stand behind their work. There was no need to look any further.

A DISASTER !! STAY AWAY…read more Their team dug near the pool mechanicals and blew up the gas pipe, we started having a gas leak SAME NIGHT, Nicor gas and two contractors confirmed it's from the lighting work done. And instead of owning it or apologizing kept coming up with crazy theories. Lights were not even good, they install in the morning and have no idea how it'll turn out and was so arrogant on the phone until I showed him the pictures, only then they came to adjust it initially claiming it's at no additional charges but then send me another invoice.