This is the best ice cream in town, friendly service, dining always is clean. Staff will help me if things are not up to par, they make it right, every time! These are kids in their 1st jobs learning the ropes, making mistakes but making it right. I admire these kids. Look back to your 1st jobs. Be patient. They are learning. read more

Fairly crowded with locals, but plenty of places to sit and enjoy some ice cream. Both our scoops were pretty good and nothing exciting happened. You know what your getting here. read more

Baskin Robbins - Two scoops - Ice Cream & Frozen Yogurt Near Me - Cheyenne, Wyoming

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Manager has a poor attitude, she is mean and nasty, she won't help resolve refund issues when there are cooler issues claiming it's a doordash issue, even though it's ordered through Basken Robins. Staff never seems to be trained properly, and store hours are never consistent. If Basken Robin's wants to continue being a staple in this community, I'd recommend hiring new management for this location. read more

Placed an order online to come pick up ice cream for my whole family. The total ended up being a little over $45. When I pulled up to the restaurant they proceed to tell me they have none of what I ordered ready because the coolers were down. Thats perfectly fine I asked them if they could possibly shut their website down so people didn't continue to order trying to find a solution because he seemed extremely irritable. He was being extremely snappy and rude the entire time, He said he was going to get his manager and when she came out, she also was being extremely rude and disgusting. I understand being frustrated because your coolers are down and that's out of your control, but there is no need to be mean to paying customers especially because I was just trying to resolve the issue and get my money back. She told me there's nothing she could do and I need to go through DoorDash to get my refund. I did so and I never received a refund. If you don't like working with customers, please go find something else to do. Nobody's forcing you to work there. I will not be back to this establishment poor customer service and they can't resolve an issue that was their fault. read more

Stoped and picked up my whole family ice cream on the way to a family dinner honestly pretty good it's no mom and pop ice cream place but for a chain of ready to eat shipped ice cream not too bad read more

I go here at least once a week. Speedy service and ice cream is always tasty! Haven't been let down once yet.

Colorado Fencing Services I came here for a mother in-laws birthday cake an just did a walk in they had plenty of cakes to choose from for very reasonable prices. Ice cream cake is the best and if your thinking about trying one this place is definitely a great start for. first impressions mean a lot read more

The service was so slow, one young man working his back side off and another young lady over to the south doing something minimal slow as she could not helping customers while 8 people waited on line to be helped... kudos to the young man and I would fire the young lady on the spot. Have to question management alot read more

It takes way too long to get ice cream here. Not because there are a lot of people but because the employees prefer to talk to each other, the other customers and aimlessly walk around instead of scooping ice cream and getting people on their way. I shouldn't take 25 minutes where there's only 2 people in front of me, that's insane. There needs to be a manager or someone older with more experience watching these kids because I hate going here now. I will never want to have a conversation when I come, I want to politely order and go home. Teach your employees to read people better and hurry up. Also, I also don't like being mansplained how I shouldn't order the Oreo cold brew as a milk shake because it's really strong, make my drink and take my money. read more

It's ice cream we all scream for ice cream!!!! Great place to grab a sweet treat on hot summer day!! read more

Baskin Robbins - Sign - Ice Cream & Frozen Yogurt Near Me - Cheyenne, Wyoming

If you enjoy milkshakes with more milk than ice cream, and don't mind waiting 45 minutes to get it, then this is the place for you.

I ordered a strictly Batman icecream cake for $65. And they for some reason but superman on it. And the quality of the final product is now were near what you would expect at that price, the 10 year old was very up set that super was on the BATMAN cake, would not recommend them to any one, go to Dairy Queen for for icecream cakes read more

Baskin Robbins - A disappointing Batman icecream cake - Ice Cream & Frozen Yogurt Near Me - Cheyenne, Wyoming

I get an ice cream cake here every birthday and it's always amazing! Love the cakes here! Yummy flavors and pretty designs read more

Baskin Robbins - Chocolate cake with chocolate chip ice cream !! - Ice Cream & Frozen Yogurt Near Me - Cheyenne, Wyoming

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OK, I went to BR here in Cheyenne and got two scoops of ice cream in a cup. The price? $8+. The kid behind the counter swore that was the right price. I pointed out a 3 scoop sundae was $3 cheaper, he said yea our prices don't make sense. Won't be going back there again!!! read more

The ice cream is always great! The service is usually very good. The decor could use a little sprucing up but I'm coming for the ice cream not the atmosphere. Very reasonable prices compared to other ice cream shops. read more

I was really surprised by the ice cream here. I'm really not much of a sweet food person, but the ice cream was amazing here. Its nice to go somewhere and get real ice cream, not that soft serve garbage like you get at Dairy Queen. I had a Chocolate Chip Cookie Dough waffle cone, and it was awesome! My wife had a Banana Royale Sundae, that was fully loaded and she said it was also very good. I will definitely go back here. They have the best Ice Cream in Cheyenne! read more

I called this place on 10/4/14 to see if they had any Turtle Pies in. They had one left! The manager was kind enough to hold it for me until I could get to the shop (10 min drive). I showed up and they already had in a box ready to go! I also bought another ice cream cake item as well. Both were delicious and the customer service was great! Busy place for sure. After I showed up, like 10 other people walked into the shop. Will definitely return. A+++++ read more

I was looking for a real ice cream cake and I found it. The ice cream was rich and the cake was moist. My cake was not made of soft serve and our family truly enjoyed it. read more