just left from baskin & robbins i ordered a 2 scoop hot fudge sundea and the scoops were so little because i saw an african american teenager with her dad she had a 2 scoop waffle cone that had double the size than i had. i don't know if the lil guy who made mine knew how big to make it or not. but this was absolutely noticeable !!!! it cost $5.79 and getting it in this tiny cup comparing to the 2 scoops she got was so wrong !!! i definitely won't be going back !!! i also realize the cost of living is 10 times more and we get charged higher and receive less so sad !!!! read more

Donkey: You know what ELSE everybody likes? Parfaits! Have you ever met a person, you say, "Let's get some parfait," they say, "Hell no, I don't like no parfait"? Parfaits are delicious! Shrek: NO! You dense, irritating, miniature beast of burden! Ogres are like onions! End of story! Bye-bye! See ya later. Donkey: Parfait's gotta be the most delicious thing on the whole damn planet! This is my favorite scene in the great movie that is Shrek. Guess who has parfaits? Baskin-Robbins, that's who. I did not know this until I went there the other day. Parfait, you say? Why, I think I will. And Donkey is right. Parfait has gotta be the most delicious thing on the whole damn planet. There's only six to choose from but I'm here to tell you that if you like bananas and you like caramel and soft serve vanilla ice cream, get the Caramel Banana Parfait. Yum. Ok?! Yummo!! I also love looking at their cakes because they are little sugary works of art. These people do a fantastic job with their cakes. They almost look too pretty to eat. Easy for me to say, since ice cream cake isn't my cup of tea...but damn if they aren't beautiful. Now, let's go get some parfait. read more

We have a special needs son that gets his hair cut next door to this BR. He knows we go get an ice cream after the hair cut because he hates having a hair cut. When we come in as a family, we are greeted kindly and they all know it was hair cut day. They tell him how nice he looks and one time got a free extra scoop! I love BR and I love this store and the kind people who work there. read more

Great place for ice cream! My wife and I frequent this place on Fridays after our night out. It would get five stars if: -they didn't charge a fee for using am atm card -the staff were a little more friendly. They're actually kind of rude. read more

Friendly young people working to assist you. But chocolate cake with vanilla ice cream was really really a disappointment. I got it for my son& friends(18th B'day) because he said 'I've always wanted one of those cakes'. Was so disappointed in the quality,cake was stale tasting and ice cream not much better. Sorry to have to give BR that rating, but a $26 cake for 8 people and not good at all is bad... this was the consensus among all who ate. read more

We got an ice cream cake from here. It was a Half one and it was really nice. The Oreo flavored one. They are expensive but I guess that's why they are so good! read more

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I purchased an ice cream cake but was disappointed when I served it. My guests complained that it was covered with whipped cream and not a thin layer of ice cream, as usual. I called the business and an employee said they began that practice a few weeks earlier. I requested a re-do or refund with my receipt and more than half the cake remaining. The employee stated that the owner was the only person who could authorize this, so I left my name and contact information. No one ever called and all future calls to the business went u answered. Poor customer service and inconsistent products. Don't visit this business. read more

Of course this establishment has been around for years. However, I am not rating this on the quality of the product but more so the rudeness of the lady that took my order. She was very rude, rushed us and I absolutely told her that when we got to the drive thru. She didn't have a name tag on but the receipt given the name on there was either Traycee or Kaycee. Needless to say I would rather go to my local Old Towne Soda Shop where they are always nice and love their job! read more

Everyone was so nice. Interior was clean. Everything crash and tasty. Pleasant decor, but what's with the Christmas tree in July? Thank you for letting my child have an extra little spoon to play with. So sweet. read more

Baskin-Robbins Ice Cream & Yogurt - Baskin Robbins Christmas tree in July? - Ice Cream & Frozen Yogurt Near Me - Slidell, Louisiana

I AM LIVID. i walk in and scavenge to find the nondairy/vegan cookie dough ice cream and i eventually see that they do, indeed, have it. i walk up and ask for one scoop only for them to proceed to tell me they don't have it after all. do not advertise something you do not sell !!! read more

9/12/20 Went to drive up and ordered two PINTS of ice cream. When I got home and opened the bags it was immediately evident that the containers were much smaller than pint containers. I washed an empty one out and it measured 12 oz not the 16 oz that comprises a pint. I have been buying ice cream in pint containers for decades and from BR until this incident. I would also note that a pint is not only a recognized volume but also an ice cream standard volume distribution unit all thought I have noticed that some brands in a supermarket are sold on less than full pints but then they are labelled as to the amount of the contents. BR does not tell you the contents on the container. I called the store and complained to the manager who offered if I bring the containers back he would refund. I tried to get him to understand that a request for a pint is a specific volume and he explained they sold their product by weight. I pointed out a pint is a volume and I did not get what I requested. I believe BR needs to train their staff to tell people they no longer sell pints containers when someone asks for one or to prominently post what they sell and by what measurement. The ice cream was good but so is ice cream sold at Rouse's read more

Baskin Robbins used to be my absolute favorite place for ice cream. Although we'll still visit other BR locations, I'm done with the rude people at this place. We have 5 kids, and we used to love bringing them and their friends here for ice cream. We've had bad service before, but never enough to keep us away. That all changed yesterday. They decided to close up shop at 5pm for Halloween, which is odd, but whatever. When my husband showed up at a few minutes after 5 and begged for an ice cream cake for my daughter's birthday, they just shrugged at him. He had cash in hand and didn't even need change! For years BR ice cream cakes have been a tradition for all of the 7 birthday celebrations in our house, and often for friends. Not anymore!! Come to think of it, we were spending too much $ on that stupid crap anyway and now there are so many other options in town with people who actually want to serve. GOODBYE BR!!! read more

Refuses to provide an accurate receipt for credit card charges. It seems like a minor detail; however, if it was just minor they would do it the right way. They charge a 40 cent charge on credit card purchases less than $7 and itemize this as as "Cake Design Charge." Businesses are permitted to charge a surcharge on credit cards, but they have to do it in one of two ways; a brand level-surcharge or a product-level surcharge. A brand-level surcharge would be charging all Mastercard users a surcharge. A product level surcharge is charging a fee for certain items. To surcharge in either of these methods, the merchant must give Mastercard and Visa 30 days notice so that they may monitor their surcharging practice. Furthermore, here is a quote from the merchant agreements that outlines what notice is required to be given to the consumer "A merchant must provide clear disclosure to the merchant's customers of the merchant's surcharging practices at the point of interaction which shall include the amount of the surcharge and the dollar amount of the surcharge on the transaction receipt provided by the merchant to its customers." When I asked for a receipt reflecting this notice the owner (or manager) swore at me repeatedly. read more

we bought a gender reveal cake which is supposed to have blue inside and we cut it open in the middle of her gender reveal Park and there's nothing you keep on cutting and seeing nothing where's your cake I don't understand please help read more

i love this place!! i especially love the manager Rhi!!! the workers are so nice and friendly and the icecream tastes so good!! this baskin robbins is far superior than any others that i've been to. service is always fast and great! read more

Love getting ice cream here, by far my favorite ice cream in the country. I usually go in to eat and the inside has been hit or miss ranging from very clean to very dirty, just depends on the night and staff. Ice cream is always good. I usually always order toppings if I get a single serving of ice cream and I've had ranges in toppings ranging from great and well served to meager and next to none. I love my toppings and when I'm ordering them extra expect to get what I pay for every time, not 50% of the time and get skimped out on the others. Specialty ice creams are always enjoyable, but some can be very sweet. Pricing has been creeping up over the last few years and is one of the few things that limited me from going there, especially with the hit or misses on the toppings that are charged for. In closing great place to get ice cream, just needs to improve on consistency and watch pricing to warrant a 4 or 5 star review. read more