I came with my daughter to check her clarinet fixed and Charlie at the desk was so helpful and so…read morenice. I was dreading coming in to get it fixed but he made the whole thing super easy. I really appreciated the help from Charlie at music shack. we will def be back

Amazing Service from Charlie at Music Shack (June 23, 2025)…read more On Monday, June 23, 2025, I stopped by the Music Shack in Longwood--unaware they were closed. As I was getting ready to leave, Charlie kindly opened the door and informed me that the store wasn't open on Mondays, but offered his assistance nonetheless. I explained that I needed clarification about my instrument rental agreement. Charlie was incredibly professional, courteous, and genuinely caring. He went above and beyond my expectations--not only did he thoroughly explain the details, but he also took the initiative to call the rental company directly to obtain the accurate information I needed. I even offered to come back on another day, but Charlie insisted on helping me right then and there. It's clear that Music Shack truly values their customers, and Charlie is a shining example of excellent service. Thank you, Charlie, for your outstanding dedication--this is the kind of experience that keeps customers coming back!

This is hands down the best Guitar Center I've ever been to... and I've been to many over the…read moreyears. I bought a guitar from a Guitar Center in California that was pictured with a tremolo bar, but it didn't ship with one. The original store said they'd send it, but it never showed up. What truly impressed me was how this location handled it. Holden and Steve were absolutely outstanding. Even though the issue wasn't their fault in the slightest, they were incredibly kind, professional, and genuinely apologetic. They didn't brush me off or make excuses--instead, they went all out, searching high and low through the store to find a tremolo bar that would fit my Jazzmaster. When they ultimately couldn't find a compatible one, they made it right by giving me a $30 store credit to cover the cost. That kind of ownership, effort, and customer care is rare these days. Holden and Steve represent customer service at its absolute best. Because of them, this location has earned my loyalty, and I'll be coming back here for all my future music needs. Highly recommend this Guitar Center, especially if you're lucky enough to work with them. Thank you Holden and Steve!

Employees really don't know what they're doing. They do what they e been taught to do so shame on…read moremanagement and their training program. Employees are self consumed with each other and ignore customers. And the best part / they lie, a lot. Go here only if you have to.

Amazing place Great guy…read more Would totally rent again Great location Super knowledgeable and friendly

Thank you for being kind and helping bridge the music divide for all families. Companies like you…read morewho go out of their way to help those in need are truly special. Thank you!

Went to Rhonda's Saturday April 6. They had a fabulous band called Rewind too bad they only played…read morefor less than an hour, Rhonda if you are listening, get them back..... Love the BBQ chicken skewers too,

I've been working at School of Rock for about a year and a half now and I really like it. It's laid…read moreback and such a cool program. I wish I had something like this when I younger. It's like the kids have their own "scene" and it's just really an awesome way for them to learn real world experience. Management is laid back yet knowledgeable. The other instructors are also cool and really knowledgeable.

I started my son taking voice lessons here earlier in the year. He has been involved in Theater and…read moreMusicals and wanted to build on his singing skills. The Music Box has a few options and several instructors. There are profiles on their site to help see how your potential instructors are before you start. Once you start attending, the same instructor works with you week after week (there was one exception where my son had a "sub" - but he knew about it in advance and we could have addressed it if there were concerns). Having the same instructor work with my son has been really helpful as she coaches him on his progress. Out instructor has been personable and helpful - he is continuing to grow in his confidence as a singer. The folks at the Music Box front desk are also easy to communicate with - although there have been one or two incidents of communication breakdown about various things (closures & make--up lessons in particular) - overall it has been positive. The make-up policies are a bit stringent; for example if you get sick on the day of, they don't do make-ups....although they offer virtual sessions (which is probably less helpful if you are sick and nursing your voice)....while not ideal, I believe that's pretty standard across music lesson places. That doesn't make it better - but doesn't really rank them any worse among other music lesson places. Again, criticisms aside, the overall experience here is positive. I think the most import part is that the student connects with their instructor, which I feel is occurring. THe instructors here appear to have sufficient resumes, and our instructor for my son does move him in the right direction musically. A quick note about the parking lot......if you come after work hours, it is particularly busy. There is not much space there, so it can be a challenge......just something to consider when booking your time, its not unmanageable, but it's sometimes a struggle.

My kids having been taking lessons here since shortly after they opened. For us it's vocal, guitar…read moreand drums. My kids have participated in several recitals as well as performed in shows at various venues. The instructors are all accomplished musicians in their own right and their love for music shines through in the way they encourage their students and it's often difficult to tell who is more excited about the students progress. They truly care about their students. If you visit The Music Box be prepared for "joyful noise". Naturally you hear ongoing lessons, but it's the laughter and pure joy that is often the most striking. If your child has expressed an interest in music, check out The Music Box. You will be so happy that you did.

What a cool place I didn't even know this was here stopped to get…read more Lunch and found this Gem. So many guitars to choose from they also give lessons. Very friendly and knowledgeable staff. Located in a shopping plaza with lots of Parking.

We stopped into R & R after a nice lunch at Pickles to see what they have to offer. This is a great…read morelittle store. They don't offer everything you would see at a Guitar Center or Sam Ash but what they do offer is an exceptional selection of guitars, Basses, ukuleles, mandolins, tube and solid-state amps, effects pedals, instrument accessories and more. They carry mostly Fender, Squire, Taylor, Martin, PRS, and Reverend guitars. They literally have one wall filled with Taylor and Martin guitars, another one filled with PRS, and a third all Fender, its pretty awesome. If you are a die hard for any of these brands, I highly recommend stopping in to check them out. I always wanted a Fender Telecaster but after seeing the Reverend Eastsider they had, I am willing to reconsider, that thing was sick! Staff were super friendly and welcoming. I struck up a conversation with Grayson, one of the store associates and he informed me they also give lessons on a variety of instruments. Pricing is $30 for a half hour and $60 for an hour lesson, which is pretty much the going rate. I could hear one of the piano teachers playing Bohemian Rhapsody in the background and she was great. The store is well kept, clean, and orderly. Although the store has been here for a while now, everything looks like it is in like new condition. All of the guitars are kept clean from dust and staff maintains everything very well., Good job! I really wanted to support the store even though I didn't need anything, so I bought a pack of strings and a PRS keychain pick holder, and now that I have been using it daily, I cannot live without it. Thank you for the recommendation, Grayson. If you happen to be in the area and love music shops and want to support local, I highly recommend checking out R & R Guitars.

My son has been taking piano lessons with Rebekah for several years now. He hit it off with her…read moreright away. She is passionate about music and her enthusiasm is contagious. She goes above and beyond for her students and is a great teacher. I highly recommend her.

From the owner: A Noteworthy Music Studio specializes in student-centered 21st Century Music lessons. We offer both…read moreclassical and contemporary voice lessons, as well as private and group piano lessons. This upbeat studio combines traditional teaching methods with the latest technology to ensure a fun and creative learning space for students of all ages!