Their customer service in warranties is terrible. Communications are bad. We sent back shafts that…read morebroke and are under warranty. They do not have them in stock anymore and wanted to charge us the difference for shafts that are double the price. I did not by that double priced shaft to begin with. Their other options were the lesser shafts. They will not refund even though it's not our fault they don't have the original shafts in stock. They keep just emailing us a bill for random alternatives even though we don't want them. Will never buy from here again

Do not go here. I went here to get my lacrosse stick restrung after a friend recommended it. I…read morebought a under armor rail and payed for service to get my stick restrung, they told me they would call in 3-5 days when it was done. it had been almost a week and they had not called but I just thought it was no big deal. After over a month I called and a guy told me they had my stick but it was not there. He then told me that he though they called somebody about it and I might have gone to a wrong person. He also told me it might be in the storage. After telling me they didn't know where it was, he told me they would give me a discount towards a new stick. They lost me stick and the rail I payed for. I should get a new stick, rail, and a refund for the service price. Don't go here.

I was greeted at the door immediately. I told the employee what I was looking for and she knew…read moreexactly where to go. She gave me recommendations and even went to check reviews for the shoe I was looking for. Flawless. She even recognized me and had mentioned she remembers me from some time ago! My heart felt warm. I will be going back!

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

David was extremely helpful. He provided excellent customer service and was very respectful our…read morewhole transaction. He provided a lot of information on various clothing items and sports gear. Helped me get over a car full of items for my sons and my husband even helped. Find some stuff for the dog too. Lol extremely knowledgeable and well Maynard appreciate the staff at the Latham location it has been a lot more helpful recently

So, so, so overpriced!!! I was shopping for my grandchildren and usually I will pay just about…read moreanything since these are gifts for them but this was ridiculous....not to mention that I couldn't find a thing I wanted and I was shopping for all sports related items!

Very helpful customer service, wonderful pokemon selection. Great sports memorabilia and a wide…read morestock to choose from

It's a nice store. The employees are polite. Stuff is overpriced. The sports cards specifically.read more

Danny was knowledgeable and so kind. Best shopping experience, will definitely be back once my next…read morepay check comes in. Big love for Dan the Man!!!

Update: June 2024 Dean the store manager was OUTSTANDING…read more He really went out of his way to help find the right shoes for me. Here it is - 3 years later, and I would give them 10 stars if I could. The name of the store may have changed, but the service remains stellar. This is an excellent store!! A+

Went here to find a nice couch at a fair price. I worked with Kathy at Clifton Park. She was…read moregreat, even help expedite the delivery for us. The sofa is nice quality and very comfy, happy with the price, quality and service.

Great store, great inventory, great staff. Even with the coupon for charity on Oct. 22nd, every…read moreemployee was smiling. I had to exchange an item so I returned the following day. Thank goodness for Alicia (Alesha sp.?) She knew the exact spot to find a new one. What an asset to the women's department and the store . Thank you.

I stopped in for the first time a few weeks ago. I wanted to see what the hype was with the Hokas…read moreand the Onclouds as I only wore Adidas. I was greeted by Jamie who is just the BEST! She is so bubbly and patient and knows her shiz about the difference of every shoe in the store! After trying on soooo many pairs.. I found the one ! They didn't have the color I wanted so she ordered it and they were there in a few days. Now I see what the hype is about .. I'm a Hoka girl now and a new and soon to be repeat customer!! Thank you Jamie and I Run Local !

Great fit and good selection ....will order desired product if not in stock....friendly and…read moreknowledgeable staff.

Convinced my husband to go to this store after his complaints about knees hurting. He's diabetic,…read moreflat footed and has custom orthotics to place in his shoes. Anton took measurements brought out 3 different athletic shoes for my husband to try on. The patient service provided by a knowledgeable salesman like Anton was wonderful to experience. Husband is now walking with no pain and the price of the athletic shoes and a couple of pairs of socks were reasonable in value. Thank you we will be back.

Looking for a specific brand, style, and color sneaker that my sister-in-law had requested, our…read moresalesclerk was able to search their online inventory to determine availability. We decided to wait until we returned home to place an order online on a Sunday. We received an email confirmation of the order that night, notification that the order was ready for pickup by UPS on Monday, and delivery of the sneakers by Fed Ex on Tuesday. Fast and accurate order filling can't be beat. While we were in the store, my wife was wearing a pair of her favorite shoes that, unfortunately, were no longer comfortable when walking for an extended period. She requested whether new inserts would rectify the problem. The salesclerk took her to a device that took an image of her feet while standing on it and recommended possible alternative shoe inserts. The clerk replaced the existing shoe inserts with samples of the recommended inserts and my wife immediately noticed improvement. My wife chose the inserts that provided the most comfort and the clerk then custom cut new inserts for her shoes. All of this accomplished in about fifteen minutes. By the end of the day my wife was still more than pleased with the improved comfort in wearing her favorite shoes.

Love love GGG! It is well taken care of with friendly staffing. They carry items from sports…read moreequipment, to gymnastics Leo's, women's, men and children's clothing. Well organized and group by category. The list below is dependent upon season, but this is what I've seen there. Items carried: Sports goods All age/gender clothing Backpacks Socks Sneakers/shoes/cleats Outdoor equipment Jackets and outerwear Snow pants Swimgear Tennis/golf clothing Coolers similar to yeti Pros: Great deals Sale events on top of already discounted prices Can find discontinued items from dicks Exterior door and really close parking Cons: Resellers come from other states and buy out a lot of the inventory at this location. They come with their cell phone and buy out entire styles of clothing. It's really discouraging, because it left the store almost bare in July when I witnessed this predatory behavior that only continues to perpetuate inflation. One thing that is confusing is the curbside parking spaces as there is no way to purchase online from what I can gather. Definitely a must stop for back to school.

We were surprised to see Dick's Sporting Goods had opened a separate Warehouse store in Crossgates…read moreMall. It is located on the second floor where Lord and Taylor was once located, and above the soon to open Primark store on the first floor. Dick's Warehouse offers reductions up to 70% and has new weekly markdowns. It is a huge space with lots and lots of merchandise. Most, but not all of it, appeared to be wearing apparel. My wife got a good deal on a pair of sandals.