Order active target 2 online said it was in stock at store only reason I ordered it 1 day go by doesn't say ready for pick up called store they never answered called corporate they said could not have on out of store had to wait 7 to 10 business days to get from warehouse in MO must be coming horse back so I canceled the order told it would be 14 days till I see money back in my account shame on Johnny morris don't worry Amazon will be happy to take my money at least the have real customer service read more

Arriving well after they closed and departing before they opened, I spent the night in the Bass Pro parking lot in my Sprinter van. I wasn't the only one here - a camper trailer, another Sprinter and a Class A were also here. It's way in the back of the shopping center so it was quiet despite being next to the Interstate. Hooray for Bass Pro and their support of RVers. While I didn't shop at the store today, it's this sort of thing that puts Bass Pro at the top of my list for camping gear or stuff I need for the RV. Two Gainesville PD were here chatting when I arrived. I have no idea if they patrol regularly. [Review 19894 overall - 1696 in Florida - 867 of 2023.] read more

Bass Pro Shops - Bass Pro Shops, Gainesville - Hunting & Fishing Supplies Near Me - Gainesville, Florida

Bass pro shop sucks I went to buy a battery charger for my 24 volt batteries for Minolta and of all the junk bass pro sells they dont carry a 24 volt charger for troll motors no one who i talked to knew any thing my opinion they dont want to help customers make a purchase they got my discount card back I refuse to go to them again in one year I bought a boat 3000$ in fishing stuff a new 24 volt motor batteries tackle parts and for some reason all i get from bass pro is a bunch of ignorant people. I DO NOT RECCOMEND ANY ONE TO SHOP AT THIS CRAPPY STORE read more

Best shop ever! Amazing service. Worker was kind. The lures were nice and cheap. I recommend a spinner bait because it works very well and very cheap! read more

Lousy service. They won't answer the phone. Online order for in-store pickup has been "in process" for days.

The store clerks were slow to help me. My turn in line seemed to aggravate one particular clerk who assisted me. He asked me questions to intentionally refuse me and blocked my purchase. He made false accusation about me. When i asked to speak to the manager they all came to the front and stared at me laughing at the refusal. As an ethnic woman , i was humiliated. Beware that that some clerks may profile so they dont have to bother with you. Is this a new way to avoid customers? read more

Came in, sent to customer service, no one there, women gabbing by the registers, after a few minutes one wanders over, tell her what I am there for, she sends me to another department. Getting annoyed. Interrogation there over my last name and how the state of Florida spelled my last name on my drivers license vice my CCP. Didn't appreciate the attitude. Taken totally by surprise. Got a refund a my purchase, never shopping here again. read more

Went to Gainesville location to take Santa pics. They 1. Didn't say 1.2.3 cheese & just started taking pics 2. Santa? My 2 year old sister went up to him all excited and he says "who's gonna be in the picture " 3. Doesn't ask anyone what they want for Christmas 4. Had my sister tell him that she wanted a doll and he replied "ok" We go every year for Christmas and this was by far the worst experience. read more

Went to gun counter looking for holster for 1911 pistol. Placed pistol with slide locked open and no magazine, clerk told me to put it away, I looked puzzled, he told me to go put it in my car and take a picture. I left store and will not be back. They won't sell me a holster or anything else. read more

I love the atmosphere of a Bass Pro Shops, and even if I'm not into hunting, fishing, or archery, I still usually enjoy walking around and appreciating the decor and craftsmanship present in such an establishment. Honestly though, this Gainesville location has disappointed me. The decor was tasteful, but in comparison to other Bass Pro locations, severely lacking (especially in the bathrooms). It was the type of store that sets me in search of better locations to visit instead, so I can get the experience I deeply crave. If this is your first Bass Pro Shops experience, I would highly recommend visiting another location to truly understand the majesty of a Bass Pro Shops. I did not purchase anything so cannot speak on the customer service or quality of goods, however, if the atmosphere is any indication, they are also likely subpar. Overall, some suggestions may be just a few more animal figures decorating the ceilings and walls, a staircase wrapping around and through the aquarium, giving the visitor a more engaging and interactive experience, and possibly a separate area exclusively for the Bass Pro Shops branded food items, theming included. Some additional decor, such as various shacks (found in other locations to add atmosphere) would be greatly appreciated. I leave this review not because I want to simply vent about my experience or to negatively impact the image of Bass Pro Shops, but because I see a world in which every Bass Pro Shops store can be a magical place which fills its customers with a childlike wonder. Even after I am dissatisfied so much, I love you, Bass Pro Shops. read more

ordered gun online got email saying it was ready so I called to double check was told it was ready to go got there and was treated very disrespectfully by guy named Joe he was very hateful and rude not professional at all and should be fired for treating people the way he did it's disgusting the manager acted like it was no big deal deal read more

God forbid they answer the phone 45 min before they close to answer a question if something is in stock, but its also the fact that 3 times they picked up and hung right up on me worst bp in the south fire the manager and get a new one read more

Used this store the second time for a firearm transfer from a vendor other than Cabela's/Bass Pro. I live 70 miles from the store and on the occasional firearm purchase, I like to use them because we shop for clothes etc. during the process. We spent over $400 in the store on non-firearm items but they charged me $90 for the transfer; the most I have ever spent on a transfer is $25. The worst part of the whole trip were the employees at the gun counter playing grabass and talking with friends instead of dealing with customers. They Fd around so much, by the time they got around to my backgroud check, it didn't make it back before the store closed and several of us were summarily booted and told to come back another day. That was a special trip for me, obviously, which I made today and enountered the same type of service even though there were only three customers at or near the gun counter. I guess the best part of it is, I don't ever need to worry about making this trip again. Very disappointed, this was formerly one of my favorite places. read more

Very rude service at the firearm counter. Only one clerk was present and a whole bunch of customers had to wait for more than an hour. Even then we were not served. Bad service and avoid at all cost! There are many much better gun stores in town anyway read more

Bass Pro Shops - Hunting & Fishing Supplies Near Me - Gainesville, Florida

I used to like bass pro shop, but since they don't like to do refunds, I don't give a dang what it is They should honor their sales. I've bought numerous gift cards and products from bass pro shop, I will never step foot in another one. read more

Beyond lousy customer service. I bought a firearm with a rebate at Cabela's, to pick up at Bass Pro in Gainesville Florida. After 4 trips, massive confusion from their people (I won't call them outfitters), they finally gave me my guns, but without a receipt. I have tried online chat and calling their customer service phone number, to no avail. You can't get anyone who is actually connected to a brain. It takes so long to get through, it's impossible. It shouldn't be so much trouble to get a receipt for a purchase. This is the buffoonery you get when you do business with Cabela's. I am not going back, period. I've never seen a large chain with such lousy customer service. read more

I looked on Bass Pro Shops website for a Sig P365 X macro Tacops handgun and it said limited quantities available. So I drove 45 minutes to the stores location and waited 1 hour in que at the gun counter to be helped. Only to find out that they don't have the handgun in stock. I told him the website said this location had a limited quantity in stock. He told me they have been out of stock for awhile and looked it up on his computer only to look puzzled and made some excuse that maybe someone online ordered it. I asked when will it be back in stock and was told he does not know and that they get shipments all the time. I asked if they could call me but was told they don't do that but to keep checking the website. Are you kidding me that is what I did and wasted almost 3 hours of my day at this store. Good way to loose customers and never trust Bass Pros website in what they have in stock. read more

Gorgeous store. I felt as though I was at a theme park. I could not keep my eyes off the ceilings and walls. Between the animals, the murals, and all the activity above, I found it difficult to focus on the foods below. A bit pricey, but quality is tops for most items in the store. Every employee seemed happy and were friendly. My husband & I came in to use his birthday gift card and spent two hours in the shop... and neither one of us likes to shop. If nothing else, stop in for the views and check out the fish tank. read more

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The hubs and I are just starting to get into more serious bass fishing and we were a bit out of our depth, and it was very busy being Fathers Day, so we were worried nobody would help us pick the best Baitcaster for our needs.... Thankfully, Jordan in the fishing department was incredibly knowledgeable, patient, and helpful! When you're spending $200+ on a rod/reel combo, it's nice to have some guidance. Thank you Jordan for helping us today and giving us so many tips! read more

Not going back. And to be fair i live four miles away. I went in for a $20 item and was yelled at by an employee about the credit card. I clearly walked away from her and she pressed the case. What really pissed me off was the hyper aggressive vacation sales man who wouldn't leave me alone. It was just rude the way he dealt with people. Rude to the point where i was ready to tell him off. Every time i go to the store I try to avoid these people. But i have the internet...so I'm just going mail order from other sources. I am not interested in the constant badgering by these people. read more

This is BASS PRO SHOPS, should be an automatic 5 stars no matter what, right!? Key words "should be." I would rate my personal experience at this particular location as subpar. I was given bad information by employees 3x as to the location of a simple product - an umbrella - out of all things. Fun fact: BPS/Cabelas stores only sell one small mini umbrella. The employees were too lazy to check for themselves. Speaking of LAZY; online store pick-up order wasn't ready one day after I placed the order. Even the customer service clerk was wondering why the items hadn't been pulled first thing in the morning. I waited 45 minutes to no avail and left. It's been several days and I haven't returned to pick the items up yet. BPS corporate folks need to come do a walk-through or send some secret shoppers in here ASAP. read more

WEEKEND review #3: What?! I've only ever been in a Bass Pro once before. I do not hunt or fish or do any of these sporty things that people do and go to BPS to get supplies. This place is freaking cool. I mean, I don't understand half of what is on display but I liked the theming and the flow of traffic. The thing I found that got me really excited was the archery section. I had no idea this was even here! I love archery. I used to be pretty good at it and I would love to pick it up again. BPS has all kinds of bows, from beginners to seasoned people (archers? Bowers?) I'm super excited to go back in the fall and get a bow and some arrows and a target and pick up this hobby again! read more

I'm actually a fan of bass pro shops They do a great job with their layout and the price of their goods It's quite a family experience coming into bass pro shop you can shop or you can go to the museum Anything sportsman related you can find it here read more

I had a major issue in the Gainesville / FL. The firearm department discriminated me. I order a firearm from Savannah store, through the phone and they delivered it to the Gainesville / FL store. I drove 2 hours from Jacksonville with my wife and kids to pick up the firearm. First they told me I would need to wait 24 hours to process the firearm in the store after the delivery. After explaining the situation, that I drove from Jacksonville to Gainesville only for that (2 hours), they told me that it could take hours to process that (this was 5:30 pm), and maybe we wouldn't have time enough because they would close the firearm department at 7:00 pm. Only after I insisted with Daniell (manager) , they finally processed the firearm, and could see and fill out the paper work to bring the firearm with me. I have a green card, Florida drive's license and Florida conceal carry permit. For some reason the manager Daniell told me I need a document from the USCIS (government) proving that I'm "legal" in the country, so I downloaded the document (pdf) from the USCIS website and sent it to his email (the exactly document that he requested me). After a while they told me that they need the document that was delivered to my house, not the one I downloaded from the website (they asked me to download the documents from USCIS for them), otherwise they couldn't process my background check to take my firearm. So after almost 4 hours, they didn't let me take my firearm, they refuse to ship to the Daytona beach store (because it is way closer to my house). The only option they gave me was to refund it. I didn't want that. I have multiple firearms that I bought from multiple dealers, and I never had a problem purchasing anything, and even worse, I never felt discriminated by anybody before because my race (Latino) like I was at the Gainesville / FL store. And I never was prohibited to purchase a firearm before. So they refunded me. I called the day after that to talk to Bill, the main manager of the store. I explained him the situation and he told me he couldn't do anything about it. They didn't even apologized to me. They just didn't care. I told him I would get back there to show the documentation they required me, but the firearm that I purchased from $1.399.98 was now 1.669.77. I asked him to, at least, after everything, match the price I paid before that they refunded (against my will). And Bill, the highest manager of the Gainesville / FL told me that he can't do nothing about it, and if I want the firearm, I would need to pay the price from now. The firearm is a ZEV OZ9 HYPERCOMP, UPC: 811338035721 and the serial number is ZD05302. I purchased at 01/11/2024. The only thing I want is to be able to purchase the same exactly firearm (that is still available in the store) for the price I paid originally, $1399.98. The worse experience ever. Can anybody do something about it? Help me? Or it is what it is? Anyone higher than them to help me? Marcos read more

The Bass Pro Shop in Gainesville is awesome! I love this location and everything about this place. I have always been a big fan of Brass Pro Shop because you really feel like you are walking into the wilderness when you shop here. Right now everyone is going a little crazy because of the Hurricane that is coming soon to the area. I needed a Gas canister just in case I did need to evacuate. I went here after going to Home Depot and many other stores, they had the Gas Canisters right in the front. They only had a 3 and 10 galls tank, and they were kind of expensive but it was still good to get it and the fact they had them was a good thing. This place feels like you are walking into the mountains. They have a big fish tank with local fish you could catch right here in Florida. I love to that there parking lot is huge and they use a lot of local colors you would find in southern FL. The staff here is super friendly and they do a lot to make you feel welcome. You can get items like tents, grills, sleeping bags, kayaks, boats, guns, and clothes. They have a little bit of everything. This is even just a fun place to come look around. I almost bought a meat grinder once just by walking around this store. They have great signage as well. When you are driving north on 75 in Ocala you see signs that say 34 miles away and it really is 34 miles. I recommend checking this place out!!! read more

Horrible, twice, I got to register to pay and price was different than what was in sales add. Make you pay more for larger size, which is in my option is discrimination. Adds are very misleading. Watch out shoppers, get magnifying glass to read the fine print. Twice I have walk out. Have spent lots of $$$ on boat. Oh, get this. We were overcharged for a boat plug, when we questioned price, guy at front desk asked where we got it from, Really! A boat plug. Hmmmmm, maybe the boating department. Done shopping here. Btw, got everything we need at another store for half he price. read more

Wanna frustrate yourself? Try to get assistance while shopping here, it won't happen. I didn't want to interrupt the employees conversations in the fishing department to ask a question regarding their lacking fly fishing department. I'll make the drive to Gary's Tackle Box from now on. read more

Love walking through bass pro until you reach the time share people. It's border line harassment that they can't take no for an answer. When I find out they no longer can be in bass pro I will go back. Very uncomfortable and they don't even tell you what they are selling you just $249 okay we take debt or credit ??? Lol what are you even selling?? I get it a vacation but no details just want payment now. Please make them leave. read more

Eh, it's a bass pro sportsman outlet so it's pretty small in comparison to a normal store. The people have always been very helpful and kind. read more

Got my boat serviced here, they were a little behind scheduale getting it done, however, I was made aware of this and the staff in Tracker were in constant contact with me letting me know of the delay. Wasnt a long delay, and also wasn't unexpected. It's the busy season so I understand they have a lot of boats, plus boats being sold and it's a 3 bay garage where they work. Tracker staff were very professional and will continue to bring my boat back for services. read more

With exception to Cynthia the customer service department is quite crappy in terms of attitude and willingness to help anyone. I was exchanging a clothing product that has a lifetime warranty and was told (at Christmas time) that no receipt was required for exchanging for a new one. It sure didn't feel the same way as when I bought the same thing as a gift for Christmas. When they realized I wasn't going to "just go away" I was then handed over to Cynthia. Disclaimer: I will NEVER buy any fishing related items or boats from this store for a couple reasons. Number one, Gary's Tackle Box is closer to my house, but more importantly, I'd never have been treated like I was at BPS today. Whenever I've had a problem (very rare) with anything I bought from Gary's Tackle they've ALWAYS gone above and beyond to ensure that I'm happy. This was true even when my father had Gary's as his customer. Gary's Tackle Box also has an unmatchable amount of local fishing knowledge for both salt & fresh water fishing. It doesn't matter if it's the least experienced person at Garys, Paul, Don, or the man himself (Gary) I know that I will always feel more like a family guest or member. That ain't gonna happen at a box store. read more

What is there to say about Bass Pro, they have just about everything you can need! Everyone on the staff was friendly and offered assistance. We love the fish tank of course, and enjoy just strolling through this store. read more

I ordered & paid for a left handed Savage 110 tactical bolt action rifle via their website. Went to fill out the background check 5 days later after getting an email alerting me that it had arrived. Despite having paid for the gun 5 days prior I was told to come back in another 5 days; which I did not have to do when I purchased from other shops online. I moved last year, and remembered that my home address no longer matches my DL. so, I brought my new US passport and an unopened piece of mail from the IRS to avoid another delay. After waiting in line for 45 minutes, I explained this to the clerk, who got a manager (10 more minutes), only to have this guy tell me that they couldn't accept ANY of my 3 government issued identifications! I laughed and asked for either a refund or a transfer, but the manager said that a hunting/fishing license would work, which they just so happen to sell. 35$ later I got my rifle along with a Florida fishing license. Other than purchasing firearms I still shop here and recommend it to other shooters too. read more

Went with family. We have kids and def thought there would be another area other than the main hall entrance to see more animals. Fish was nice to see. Some bass pros has rooms for the animals for show.... just thought this one would have one. The woman's and kids section was def not big at all couldn't even find a woman's tee with the logo on there. Oh well. Overall a great experience. Just thought we would last there longer than an hour. read more

I stopped at the Gainesville Bass Pro Shop on Wednesday Jan 15, 2020 at about 11 am on the way home from the annual Florida Sheriff's Conference. I went to the boot section and was immediately greeted by Christian. He was so helpful He was very eager to find the exact boot to fit my needs yet was not pushy in the least in his service. Christian struck me as truly having the innate desire to help the customer. He made the experience and was very knowledgeable about the store and its products. He even searched online to see if Bass Pro carried the specific boot I was looking for in my local store in Destin, FL. Eric Aden read more

First time at bass pro, it is a more sports man-centered megastore. I went to look at kayaks and my wife ended up getting a decent pair of hiking boots at a good price. It is the most impressive themed store that I have visited, the aquarium and landscapes had local Florida wildlife and fish which I thought was very cool. I recommend visiting it for the scenery alone, the selection is great as well. read more

WOW talk about customer non service is alive and well at the Bass Pro Shop in Gainesville, Fl. Don't bother asking the staff to help they are too busy talking to each other about lunch. Three staff members could not tell me where an item was located...the cashier on the way out told me...pitiful read more

customer service is not a priority here. i dropped my boat off with an appointment to have a few warranty issues dealt with as well as a bimini top installed, a new helix 7 installed, and some l.e.d lights installed. i called 3 times over an 18 day period and could not get a return call from greg (service manager) to give me an eta on when my boat would be complete. i drove the hour over to the bass pro to get some gear out of my boat, when i found it sitting in the same spot as i left it, only the jack had been run all the way down so water was standing 4 inches in the bottom of the boat. i took my boat home and told them i was not happy. they didn't seem to care at all. save yourself the headache and take it anywhere else. guess that's what i get for expecting local customer service from a big box store. read more

If you are in the market for fishing gear go elsewhere. The selection is limited at best.

Always great to look around and see new things. Knives are great to view as well. As Boats and 4x4s. grills. Jerky makers and animals. read more

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