Dr. Todd and staff are exceptional. She takes her time during exams and even fit me in in an…read moreemergency when she was literally walking out the door for vacation. I feel my eyes are being so well taken care of and the selection of eyewear is incredible. Highly recommend.

Dr. Todd gave a good exam, not overselling exams or test. very pleasant. when I called and asked…read moreif they accepted VSP, I was told yes. giving only 3 Stars because that was only partial disclosure. They accept VSP for exam only, not for glasses. I would have appreciated full disclosure since my purpose of the call was to determine if they accepted VSP for both, not realizing I needed to be more specific. I offer this just to be aware.

I think was my 20th annual eye exam visit. Dr Holmes is always personable, has read my chart and…read moreknows what he is watching, He explains his findings clearly and concisely. His referral for cataracts was to an outstanding opthamologist. He is an excellent clinician in my long experience. If only Primary Care were so uncomplicated!

Avoid at all costs. I spent $800 on a pair of glasses and the lens repeatedly popped out. The last…read moretime this happened, I went to the Sandwich location in person and was told the doctor would call me. He never did. I went back. I was told her would call me. He never has called me. Outrageous.

Contacts had been delayed and they were able to hook me up with samples to last until they got…read moredelivered. Both the staff and optometrist were respectful and kind

Came in from out of town and ran out of contact lenses. Bayview Optometric was able to help out…read moresame day. Good people all around.

I had been with the father for 40 years. He retired and the son took over. I got my glasses there…read moreand 3 months later the ear piece wasn't moving. I went in and barbara, the optician told me i would have to pay for a new ear piece. This, after not even trying to fix them. I was shocked as i thought i had a1 year warranty. She was quite nasty. A month later The dr sent me a letter saying i was no longer welcome there. he never even asked ME what transpired! I dro v e to his other location in harwich. The girl there took my glasses and ran them under hot water. Fixed!! The problem was hairspray!! Lucky me. i switched to OCB and it was the best thing i ever did. Dr Puzio was so wrong on so many things he did for me. Cataract surgery for example. he said i wasn't ready. OCB asked why i waited so long and did it immediately. And i could see well again!

I was in your office on Monday, August 4, 2025 and saw Dr. Ernst. I have an autoimmune disease in…read moremy eyes. I called my specialist first and they told me to see my optometrist first which I did. Dr. Ernst was incredibly helpful and very knowledgeable regarding my issue. She was very nice and caring. She gave me information which was very helpful so I could return to work. I didn't have to see my specialist after all. Thank you so much Dr. Ernst!! Sincerely, Janet C.

I've never had any indications for eye disease, so I've always felt comfortable having an…read moreoptometrist provide my vision care exams. Having moved to the area recently, I reached out to this office, as it was located within LensCrafters, a custom I'm familiar with off-Cape. Since it was my primary visit with this practice, they took close a look at my retina and macula with an advanced Nikon mapping device, which avoided the need for eye dilation drops. They now have a history they can refer to during my next visit. The Dr. was patient with the process of optimizing my prescription. Although I haven't received my new glasses yet, I have confidence the prescription will be a welcome fine-tuning for these next few years. I would return to and recommend Dr. McQueen's practice for a very thorough exam and prescription.

I like Dr McQueen, enough to travel well out of my way to return to his office. I've been to see…read morehim three or four times for my eye exams and have always been pleased with the results. Initially I went to him a few years ago because I needed a new glasses prescription and his office was convenient at the time. I continue to visit him because I like the very thorough exam I receive from his friendly technician and him, the up-to-date equipment in his office (no dilated eyes!) including a magic laser exam that shows everything going on in your eyes! His office is located within the Lenscrafters at the euphemistically named "Festival Mall" right on Iyannough Road in Hyannis. You won't see the (strip) Mall from the street, and the office is at the entrance next to the Pier One, so plenty of close parking most days. What keeps me from giving 5-stars is the check in procedure, where the staff person recited my name, phone and full address loudly enough for another waiting patient to sit up and take notice, only to greet me by name when I sat down to wait. I would expect that while HIPPA rules may not apply to an eye exam, simple common sense would, and the staff could minimize the privacy invasion. Otherwise, pretty simple and polite check in and out. I'll be back.

John knows what he's doing. I, and my family, have trusted John's knowledge, coupled with his…read morehonest willingness to help you have the best possible outcome--for over 35 years. If you want it, John is willing to offer sound recommendations, in fact I ask him to choose my frames. I have more compliments on the choices he picks than when I choose myself. One of the main characteristics I admire about John is he doesn't try to oversell. Not to mention, he will straighten your frames, clean your lenses, or adjust your ear pieces many times at no charge. A pleasure to do business with!

My sister in from France and stepped on her glasses on holiday @ Cape. She is battling brian cancer…read moreand her speech has been effected. She was insistent on handling this by herself. After waiting in the car for 30 mins or so I tried texting and calling her for an update. No answer... My anxiety was rising and I walk into the shop she is nowhere in sight. I'm starting to get anxious. I round the corner and she is chatting up the owner. They were unable to repair her glasses however they not only cleaned and reset her backup pair that would fall off with the slightest tilt of her head, They would not accept payment and spent an hour with her making sure she was sorted. The Dr and staff were beyond kind, friendly and gracious. I can't thank them enough. If we were local this would be the only place I would shop. I would give them 10 stars if possible. THANK YOU!

Have been a patient and customer of Dowling Optical for some time and always have had great service…read moreand care. Just got in the Veterans's Administration and one of their benefits to veterans is eyeglasses. My first pair of glasses arrived by mail and needed some minor adjustments for fit. I'm not good at bending titanium so I went to Downing's for adjustments. They could not have been nIcer. Made the adjustments. Would not let me pay them for their time. No sour grapes for loosing my trade. This is the way it is supposed to be in America. Thank you very much Downing's.

According to Google, Dowling Optical is "Permanently Closed". Phone calls to 508-771-4422 were not…read morecompleted, leading me to believe that this is true.

I was hesitant to write a review. But I feel bomb-sided by the way I was treated this morning for…read morean appointment in which I was 17 minutes late. My appt time was 9am however I work at the hospital and because of problems on getting out on time it's definitely my fault. But I did not deserve the punishment for the crime ! I walked in at 9:17am. Waited a few minutes for another customer at the desk. Gave my name and attendant screeched that I was a no show (hello I'm here)- and I could never. Ever go there again. And a "get out" cause I was late. Never been treated this rudely in my life. Just horrible. I feel just so gross after that encounter. Disgusting a business could have an employee act like that

The staff is terrific and professional. My glasses were…read morefitted perfectly to me by the optician. The selection of glasses is excellent; they have far more stylish frames to choose from than the chain store at the mall. I tried the mail away glasses and it was plain frustrating in getting frames that fit me. Shop local. You'll be glad you did!