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    Bassett Services

    1.9 (41 reviews)
    Open Open 24 hours

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    Services - Bassett Services

    Electric inspection

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    5.0
    (4 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 20 mins
    4.0
    (122 reviews)
    Heating & Air Conditioning/HVAC
    Responds in about 1 day
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    The wire intentionally left disconnected to the capacitor

    I will NEVER recommend KMA as they are scam artists! Technician Roberto Del Pinal was out to diagnose our slow AC yesterday. He recommended a full replacement of both furnace and AC, which was red flag number 1. AC wouldn't not work immediately after their visit. I called and their immediate response was "well if it isn't covered by warranty, then you'll have to pay"..... I didn't even ask about payment, I just wanted it fixed. Red flag #2. Turns out, he left a wire disconnected to the capacitor. The wire is connected in such a way that it isn't easily disconnected, could have fallen off or been bumped off. He intentionally left it disconnected while they were quoting a $10k-$15k system.... Do NOT hire them, they will try to scam you!!

    I'm not exactly seeing what "extra precautions" you put in place during these unprecedented times. Every person we have had come do service for us since COVID19 began has worn a mask. We have had our shower doors replaced, our house cleaners, a plumber, and our carpets cleaned. Your guy mocked wearing a mask and said he refuses to shop at "Communist Menards" because they make you wear a mask. He was nice, but when you are entering someone's home during a pandemic, you wear a mask. And $1,021 to fix a ballast and install a fan. I will get a second opinion. Granted the price wasn't his fault....

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    9 years ago

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    Review Highlights - Bassett Services

    I appreciate that KMA stood behind the warranty and came to correct my issue today!

    Mentioned in 13 reviews

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    THERMO PROS

    THERMO PROS

    5.0
    (8 reviews)

    I recently purchased a property in Columbus and discovered there were a couple issues with the…read morefurnace that the home inspection did not catch (broken ignitor and wrong filter size). I found Mike from Thermo Pros on Yelp and requested for a quote. Mike got back with me within a few minutes and I scheduled an appointment with him later that week. Mike on was time, honest, and true to his quote. Despite me not being on-site, he kept me in the loop through texts/calls and updated me throughout the entire repair process. Mike checked if the repair was under warranty and found parts for me the same day. He was able to fix the issue and get the furnace up-and-running in less than three-hours. Thank you Mike!

    I hired Thermo Pros for a HVAC system replacement after looking for a system installer for weeks…read morebeing quoted literally thousands more and told they had no one available. I never balked at the price because I didn't realize there was a better one available - I could not get anyone to come do the work because it was an AquaTherm furnace and they preferred easier jobs that weren't as complicated. Mike from ThermaPros came out super quickly to inspect and began work almost right away. He finished the project in less than two days after all of the parts were in. The system works amazing and I'm stoked and grateful to have found him. His prices are truly fair, the work is excellent and he has gone above and beyond multiple times after to follow up and ensure our happiness (excellent business ethics). I'd give 6 stars if I could. Highly recommend calling them for your next project.

    CARE Heating and Cooling

    CARE Heating and Cooling

    4.1
    (122 reviews)

    After 12 tumultuous years with another HVAC company who sold, installed and serviced our furnace -…read moreand then nickeled and dimed us and tried to tell us our furnace needed replacing ASAP, we found Care Heating & Cooling on Yelp and I picked them to get a second opinion based on their Yelp ratings and reviews. They came, assessed and won my trust and business. We religiously care for and service our furnace as I don't want it to fail in the dead of winter. After looking at our furnace, Care told us that they did not see a need to replace it - that it checked out tine. We also had them service the AC unit which, knock on wood, has a been a gem and never yet failed us. They not only did the service, they made recommendations on how to maximize the cool air where it was wanted by shutting off the areas where we don't need it! I wish I would have known this was possible 25 years ago! As I freeze in the north side of the house while the hubby sweats in the south side. I work from home and my office is in the cool part and his TV room is in the south. We get direct sun that heats up that room quickly. Bottom line - this company is the bomb. One I look forward to having service our HVAC needs in the future.

    I have found I CARE to be very responsive and courteous. They're technicians are well qualified and…read moreknowledgeable and have done an excellent job and taking care of our HVAC . I would highly recommend them

    Bassett Services - electricians - Updated July 2026

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