If I could give Mike and his crew an even higher rating I would. I have used the same moving company 6 times with no issues but for my final move I decided to get quotes from 3 new moving companies (I had some time on my hands). I will say that I was surprised that I jumped ship and went with Bates Moving and I will tell you why.
Mike came to my home and went through my house and garage room by room and talked to me about what he would do for certain pieces, he asked questions and he explained his business plan/commitment. He has worked for several moving companies and assessed what worked and what did not work for colleagues as well as customers. He found out the biggest concerns about both and addressed them by changing how his company does things.
He hires experienced staff and takes the time to train staff correctly. He expects complete professionalism from his team and they give it. They were the politest crew I have ever dealt with, in any contractor I have hired.
They took such care with my homes and my belongings. They put runners down in both homes that extended the length of the house. They wrapped my doors and door frames (NEVER have I had a mover doo this) to ensure they were not damaged. They wrapped EVERYTHING from the largest piece of furniture to the smallest lamp. They cleaned up every thing in each of my homes. They marked furniture to ensure it was put back together the same way they took it apart (right down to the height of our bed). They didn't just drop the items in a room and take off, they helped reassemble everything. They also helped me move 12 heavy boxes from our basement to our attic that they did not move to our new home but knew it would be difficult for me to do it myself.
The price Mike quotes you is the price the move is, period! Mike ended up bringing 2 trucks and 2 extra employees because we had such large furniture and all of my husbands work benches and tools. He did NOT charge us extra.
Truthfully he does what he says he is going to do. He does not lie and he treats him team well (which I appreciate).
This was the best move I have ever experienced and I have moved 3 times prior and been responsible for 3 parental moves out of 30+year homes. You cannot go wrong with this company.
We hope to never have to use them again but if we do need to move Bates Moving will be our choice. I have and will continue to recommend them to friends, family and strangers.
Thank you Mike and team you were exceptional!!!!! read more
