The people in this location are enormously friendly and helpful. I love all of the amazing scents, the sales, and the customer service! Ty! - Jennifer read more

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Great products. And customer service was great I recommend Bath and Body work off Camp Wisdom in Grand Prairie Tx

Beyond rude and were not willing to cooperate. Had a question about a coupon and the manager literally shouted at me for not understanding. Never going back, and i wouldn't recommend you go anyways. read more

As any frequent reviewer of my posts know, I like to periodically (annually) re-review my reviews as things can change. Sometimes businesses close, get bad, or sometimes, better. This is one of those posts. Yes, I know I've been bad about checking in, but I just had a son, so I've been a bit busy. Plus, since the Pandemic, we've been getting deliveries from here more than actually picking stuff up. While, this business is currently closed, I'm sure it will be back open soon. I've been to Bath & Body Works way more times than I care to remember. I'm just not the kind of guy to buy this kind of stuff. I'm the guy that just buys body care stuff from the grocery store, Walgreens, or CVS. But, I will say that Bath & Body Works does offer guy options too. This location is clean, bright, and spacious, with that patented Bath & Body Works smell. Sometimes, it's the best smell ever, and other times, it's overwhelming. Unfortunately, all places like this though tend to have that same smell. I will say though that Bath & Body Works tends to not be too overwhelming most times. As for the staff, they are always helpful and friendly, and willing to help the uninitiated learn the ways of Bath & Body Works. You probably won't have to ask for help because someone will offer to help pretty quickly after entering. But, as a guy, perhaps, the most important thing at Bath & Body Works is their gifts. Over the years, this has become our go-to spot for gifts, especially because they have a lot of pre-made baskets and gift sets. They can even make you a customer one. But, make sure you get a gift receipt with your receipt to make sure that the recipient can exchange it, if needed. They have a pretty great return policy, but things are always easier with receipts. Oh, don't forget to search online for coupons because Bath & Body Works ALWAYS has coupons. Well, maybe not always, but it doesn't hurt to look. Do I recommend this place? Yes. read more

i'm super big on customer service. when i walked in, i was NOT greeted at all. i wasn't asked if i needed a bag or help finding anything. no sales rep. offered to tell me about the sales going on. they just walked past me, looked at me and kept walking and helping others. after i got home, i noticed it was buy 3 get 3 free, i brought 4 items and the lady who check me out didn't even bother to tell me about the sale either and she a little rude as well. i'm sure i'll come back but not anytime soon. read more

The young ladies that work over on the white barn side are absolutely amazing. Very knowledgeable as well as very courteous. I will drive out of my way just to come to the store. read more

Bath & Body Works (or BBW as I like to call it) is one of my favorite stores. There are tons of lotions and potions, which is right up my alley. This store is smack dab in the middle of the mall and even though it's small, there are many products available. Employees are approachable and while they don't necessarily greet you or ask how they can assist you, they will help when needed. Great deals during semi-annual sale and great selection! If this location weren't inside the mall I'd come more often. read more