I had a good time at this Sephora location in Harbor East! It's in a really convenient spot,…read moreespecially if you live in the surrounding neighborhoods like Fells Point, making it an easy and enjoyable walk. I also love that it's close to the harbor and surrounded by other restaurants, shops, and boutiques, so you can easily make a day out of your visit if you want. I went right when the store opened in the morning, and the atmosphere was calm and welcoming. The staff I interacted with were all kind, approachable, and helpful, which made the experience even better. I typically know what I want and what I'm looking for, but it's still so fun to bounce off thoughts and ideas with the staff that are often established professional makeup artists. I really enjoy getting their perspectives on different products and learning about any new ones that I may not have been familiar with. The store itself was clean, well organized, and beautifully lit, which I really appreciated. It is a smaller location, but it still carries a great variety of products, including the staples you'd find at larger stores. I was looking for a specific perfume from a newer brand, and while they no longer carry it at this location, I appreciated learning that it is still be available at other stores or online. Definitely don't hesitate to ask if you're looking for something specific! I would recommend going earlier in the day, especially on weekends or when the weather is nice, as I can imagine it gets busy later on. I've been here at least three times now and have had positive experiences. I plan to keep coming back.

Decent Sephora storefront in the Harbor East area of Baltimore city. It's really nice that we have…read morea Sephora in the city and we don't have to drive to the county. I can actually walk here which is really nice. That said this is not a statement on this retail store but Sephora as a whole, it just doesn't feel as luxury as it used to be and this store is a little chaotic at times and they are usually out of the things that I want, but the staff is really friendly. I really am more of an online shopper but for certain things like I need color matched I will come in and the staff will help!

I'm not sure how I want to feel about this location. The store is always neat. They are always…read morewilling to assist you in finding what you need. However, some employees need to learn that when you are assisting a customer you should hold any other conversation off until you are done with the customer. The cashier did make sure I received the free product that I was supposed to receive in which I didn't even know I was supposed to get. Kudos for that. I wasn't totally satisfied but,, I was not completely disappointed.

Staff very helpful. I didn't catch the cashier's name but she was very knowledgeable and patient…read more She helped me make the best choice of hair dye.

I have been shopping at Beauty Land for almost 40 years. When I first started going there, they…read morewere called Cosmos. All of the people that work there have treated me and my family like their family. They always have what I need and everyone there is always patient with me and extremely helpful.

DO NOT SHOP AT BEAUTY LAND @Woodmoor Shopping Center. We recently purchased foaming mousse in a…read morebottle, along with other items. The bottle had a small crack and contents leaked out.. We went back to see if we could get a replacement and they told us it wasn't the original one we purchased. The lady told us we brought in an old empty bottle. She insinuated that we were lying. She told us that we had poured the contents out. They were rude, and we will not be purchasing anything else from this store. Bad business practices; poor customer service. Why would we go to the trouble for $7 bottle of mousse? "No, we can't replace your item because of company policy" would have been a sufficient response, however, to call us liars when we have responsibly supported their business for years, is just so disheartening & disappointing.

Arya to the rescue!! - Yesterday, I ordered a Kurt Geiger…read morebag online for in store pickup. Towards the end of the night, I picked up my order from the pick-up counter. I quickly realized that my handbag did not have a box. The lady at the online pick-up counter offered me a general, white gift box. While I appreciate her trying to help, everyone knows that a Kurt Geiger purse MUSTTTTTT come in the original box. That's a major part of the brand. Instead, I received the handbag in a plastic bag that reminded me of a produce bag. Eek! The lady at the pickup counter walked me upstairs to the handbag department where Arya saved the day! She apologized for the way my handbag was inappropriately handled by the other department. Not only did she find the beautiful box that it belonged in, she also wrapped it with a lovely bow. By this time, the store was close and she did not rush me at all or throw together a quick bow for the sake of time. She handled my gift with pride and care to ensure I walked away satisfied. I really appreciate her doing that and giving me the box that I actually paid for when I purchased the gift. No one wants KG in a grocery/produce looking bag. Arya understands quality and care. I hope she can be recognized for her customer service and kindness last night. Sidenote: All pick-up orders should include the original box or packaging that it comes with. This is not the flea market or FB marketplace. A store like Nordstrom should understand what it means to present the total package. Nevertheless, I'm giving the store a 5/5 because the 1st associate was kind enough to walk me upstairs so that Arya could save the day.

Back to back Awful experiences when purchasing my last two suits from the Towson Nordstrom location…read moredue to dishonest sales associates and subpar tailoring. On my most recent visit, Bruce Bereson assisted me. Bruce was nice enough in person, but lied to my face in an attempt to prevent any returns (probably to protect his commission). First, Bruce was wrong about the sizing across different jackets within the same brand. Oh well, that's forgivable. The issue was that when I needed to exchange the tux, I was told by a different sales associate that he didn't ring me up under my Nordstrom account, what's more, the sale was not tied to phone number or email, despite the fact that Bruce pulled my account up in store. As a result, I was told I would have to come back and talk to Bruce if I wanted to return or exchange my tux. In other words, despite having my account information, Bruce intentionally hid my sale and did not provide me a receipt so as to limit my availability to return the item. This also deprived me of my Nordstrom points, which for a purchase of this size would have resulted in a $10 voucher. These type of underhanded sales tactics are completely inappropriate. If you do choose to shop at Nordstrom Towson, I would avoid Bruce Bereson at all costs. As others have mentioned, the tailoring was also subpar. When I went to pick up my last suit from the Nordstrom tailor, I was given a jacket without the arms sewn in. After a lengthy wait, I was finally provided a complete jacket. Given the lack of integrity from the sales associates at this location, the Nordstrom Towson tailors will not be getting a second chance with my next suit/tux.

The answer is absolutely no!…read more Every time I go to this location, the service is horrendous. None of the sizes are where they are supposed to be. I found my dream dress, but it had stains on the shoulder. I ask for a possible discount and I was told no but I can tell you how to get that stain out. Are you kidding me? I had to dig through so many racks, that weren't even my size to find this dress and this is the response that I get. The service at checkout also horrendous. I walk up to the cashier. She says absolutely nothing I pay and she just folds up the garment and puts it in front of me with the receipt on top. I had to ask for a bag and she rolled her eyes and charged me the five cents for the back put the garment in the bag and just gave it to me no thank you nothing. I am never going back to this location. I feel like I go back once a year and I realize why I hadn't gone in so long.

Came here for a return. The line was lengthy, however, I was in here for about 10 minutes…read more The cashiers really moved the line efficiently. There was good parking and service during this last weekend before Christmas. This store not only had holiday decor but spirit as well.

Always a great experience here! I come to get my body oils and skirts from here! Always amazing…read morecustomer service. Very happy I found this gem

I came to the store location at Security Square Mall this morning to make a specific purchase. The…read moremall opens at 11:00 a.m. I was a little early so I decided to walk around the mall for exercise until Saadia's opens. It didn't open at 11am as expected but the lights in the store came on at 11:10 am. But it is now 11:50 am and the store is Still not open. This is not a good business practice. I must leave now and try to find another place to take my business, and I will not be coming back here again.

The store always has lines extending into the aisles...customers blocking access to products, too…read morefew cashiers at checkout...lengthy wait times and tedious checkout process. Perfume area disorganized... Needs to be under new management IMO...

I've been to this Ulta location while I've been meandering around Canton Crossing, but it's not my…read moretypical Ulta. However, yesterday I was in the Canton area and needed to pick up a very specific styling product, so I popped by. No one said boo to me when I entered the store. I made my way to the back where the hair styling products were housed. I wandered around a few aisles until I found what I was looking for, then took it to the checkout line. I was behind a few ppl but eventually was called to a register. Idk what was up with the cashier, but she whispered everything to me and I had to keep saying "WHUT???" to her loudly. Interesting visit.

This is the cleanest and most organized Ollies I've been to. It's huge and well lit. They have a…read moregood book and toy section. There is plenty of parking. They need more staff and working registers that don't break down. It's not as cheap as other locations but I got some good stuff.

I've been to this Ollie's location a couple of times. The store offers a variety of selections from…read morebooks (my fav), toys/games, pet items, etc. Today's visit literally took my breath away (keep reading for more details). My first stop whenever I visit an Ollie's location is the book section. I picked up a couple of books and turned the corner to walk down the aisle with their selection of cookbooks and there it was, the FUNK. It smelled like something had died in that section of the store. I immediately covered my nose and mouth and removed myself from the area with haste. Unfortunately, I choose not to travel too much more within the store. I spoke to the employee about the smell. He stated that his team was aware and have been trying to locate the origin of the smell. I mean put some signs up or something. That type of disturbance really impacts a customer's shopping experience.