Discrepancy in coupons using & dates. I was told my various…read morelocation managers that expired coupons were accepted 7 days after they expire. As you can see by my photos I have PLENTY of coupons. The supposed manager laughed in our face as we presented coupons and said they were expired. The other 2 ladies pictured (one nice lady at front desk) mentioned different dates: "expire in 2 days, expire in 5 days". I was confused. I asked the manager (in black And white plaid shirt) if she was going to let a $300 sale walk out because she would not honor the coupons? She shrugged as if did not care. I walked away, decided to end my shopping and stop at $50! As I was paying I started to take pics and I nicely announced I was going to post a review. On my way out, I stopped and talked to manager, asked if I could take a pic for a Yelp review- the so called manager turned her back to me and walked away from me! How disgusting! Shout out to the Eden Prairie Mall location that takes expired coupons 7 days after expiration date. High Prestige at Mall Of America...tsk, tsk... (Manager is seen walking away in the black & white plaid shirt). Still have my coupons should someone care to call me!!!

How am I the first person to review the Bath & Body Works at MOA??…read more Well anyways... I will say that the people working here are super helpful and friendly! They all have different favorite scents picked out which is nice as I hate feeling like they are reading off of a generic script or something. I love every product I've ever bought from here! From the soap, to the bubble bath, even my new favorite lotion (sweet pea)! So why, you ask, am I only giving it three stars?? Because unlike most of the other B&BW stores I have been to, this is the only one that smells at any given time like they combined every available scent they sell into the ventilation system... It's horrifying and it's not like that at any other store. I never get headaches when I'm at the one in Rosedale... Speaking of Rosedale's store... it seems as though that store is actually BIGGER than the one here at MOA... which I think this one should be a flagship store and therefore have a really nice large and open layout... instead I feel like I am being crammed into tiny walking paths in between precariously leaning PILES of product... It's claustrophobia inducing and makes shopping here a real pain.. I mean seriously I get physically ill, almost like vertigo. Those two factors keep me from shopping here as often as I would like too... So for now, I will wait until I run out completely before venturing to here, or I will wait until I am back at Rosedale!

This is my favorite store to visit around the holidays! With Black Friday specials and all the…read moreholiday candles, I can't get enough of this store. They have tons to offer: soaps, lotions, candles, body washes, and much more! While they usually have some sort of sale going on, I'm always holding out for the buy 3, get three candles for free on Black Friday. Their 3 wick candles are great and last a long time. My favorite scents include the Spiced Apple Toddy, Vanilla Bean, and Cinnamon Caramel Swirl. So many of these items can be great gifts as well.

From the owner: For over 20 years, we've created the scents that make you smile. Whether you're shopping for…read morefragrant body lotion, shower gel, or the world's best 3-wick candle, we have hundreds of quality products perfect for treating yourself or someone else. Our store associates are ready to help you put together the perfect gift or find the perfect scent for you or your home.

There were many folks shopping while holiday music was playing…read more The staff was very helpful. I was approached by 3 different staff for assistance they helped find the items I was looking for. It's nice knowing that they were not understaffed.

Is it weird to be reviewing a Bath and Body Works? Or to seek out a specific location to review? Ok…read morewell, I'm doing it anyway. My hubby and I went to the mall last weekend to just wander and browse. It's cold out, gets dark early and there's just not much to do. So here we are. We walked up to the front of this store, keep in mind we haven't entered yet, and immediately are greeted by one of three women waiting at the front. Ok fine, I'll say hi and no thanks I don't need a bag and no thanks I don't want to hear about the special deals. Leave me alone I'm literally just here to smell candles (kidding), but really it was a little much when we're still technically not in the store. Our mistake was walking further into the store, where the remaining two associates proceeded to give us the same speech, "hi, are you looking for anything? Need a bag? Did you know about our sales?". I'm sure they're trained to do this but ohmyGOODness you're selling lotion and candles I'm fully capable of browsing on my own. This may feel very rant-y, and you're right because it is. But keep in mind there are literally several other Bath and Body Works locations at this mall alone. Plus a Body Shop or any other options. I get they're aiming for service-friendly, but there's a balance and a high-pressure sales pitch is just not going to do it for me.

Visited this Bath & Body Works mid-morning as I was literally passing the store headed to another…read morestore at MOA. I always love the scent of this store-- it smells amazing the second you walk in. The space is also bright, clean, and well-organized, which makes browsing a nice experience (even when you're trying not to get distracted by all the goodies). I came in with one purpose: to grab a specific bottle of lotion and get out.... Mission quick errand today. When I headed to the register to check out, no one was there. I waited a few minutes before a staff member appeared. Unfortunately, she didn't seem very enthusiastic about helping me. She rang me up quickly, as if there were a line behind me but I was the only customer at the counter. When I mentioned I had coupons, she appeared visibly annoyed and had to restart the transaction to apply them. Honestly, Bath & Body Works runs promos and sends out coupons often, it would be helpful (and more customer-friendly) if staff asked whether you had any coupons before finalizing the transaction. That small step could avoid awkward interactions and make the checkout process much smoother. Overall, the staff didn't come off as particularly welcoming or friendly during this visit. I'm glad I knew what I needed and was in and out quickly because I didn't feel especially appreciated as a customer this time around.

They store is neat and tidy kept. The workers there are willing to help…read more Buy three, get one free. It's a great marketing. I'm a bar soap kind of guy rather than liquid soap. The workers were helpful in directing me to the bar soap region.

This place has made me super irritated lately. Twice I have done online orders and putting things…read morein the cart. Twice they do not have the items even after paying via PayPal. This antiquated inventory system must go! I have even told them about it and I just get an insincere sorry. Also the overly helpful follow you around staff needs boundaries training.

I like this Bath & Body Works because it's a standalone and almost always pretty chill. This store…read moreis always well stocked and organized when I go. The staff are always nice and greet you at the door & they tell you about all the deals going on. I mostly like going for the cute sanitizer holders and restocking on sanitizer. The seasonal/holiday stuff is always exciting as well.

This location is amazing! The store is very clean and organized. Tons of products to choose from…read more Today the person who helped me was Tammy. She was very friendly and personable. She helped me pick out a few items and gave some recommendations for items I should try on my next visit. She definitely made the experience wonderful and makes me want to come back

Was in the area and decided to stop by to see if there was anything worth getting.. and of course,…read morethere was! Isn't there always something worth getting at bath and body works lol. They have a new spa collection so obviously had to get some of that body cream... and they had a really great sale and some of the collidial oatmeal lotion (which is one of my faves) was on sale for FOUR dollars! So I grabbed quite a few. The store itself is clean, organized, and the staff was super friendly and not overly cumbersome, which is saying a lot since I specifically feel like bath and body works has reps that are floating around constantly. There is definitely a fine line!

I love Bath & Body Works. I don't go there all that often. When I do, I manage to get some much…read moreneeded items. I have walked past this store countless times at Eagan Outlet Mall, but never went in. I finally did last week. As soon as I walked in, I was greeted by an enthusiastic woman who handed me a basket and told me about all the deals in this store. I had walked into its semi-annual sale. Nice! My main purpose was to get hand and cream for my dry skin. A lack of humidity in Minnesota completely dries out my skin. I managed to get a delightfully scented watermelon body cream that provides 24-hour moisture. I also got three small hand cream tubes for $7. There was a lot to look at. From scented candles to liquid soap, I spent a good while getting reacquainted with all products. I saw some cute hand sanitizer holders. The popcorn one caught my attention and I knew that I had to get it. I was playing with the hedgehog one on a scooter and it lights up. I put it down, had second thoughts, and decided to get it, too. I got a nice woman who helped cash me out. She found me in her database once I provided my phone number. I can't recall when I last hit a Bath & Body Works store stateside. I exist. Woo hoo! I loved saving quite a bit at this store. I've been using the body cream for a week and my skin looks a lot better. It works. I'm pleasantly surprised and my skin is so happy! (9)

Brand spankin' new at the outlet mall in Eagan -- I've literally been waiting for this to happen…read moreforevahhh! Cue the angels singing!! Your typical BBW layout and they are in full swing into the summer scents. I'm a huge fan of their hand soaps and like their wallflowers for plug-in scents, which is the main reason I go there. I have a few favorite lotions and an occasional antibac hand gel. They have about every imaginable scent from masculine to feminine. There are lotions galore, with accompanying sprays, creams, body butters, washes, and scrubs! If you like candles they have medium sized and mini, scented wax for warmers, lip glosses, travel-sizes, car fresheners, and more. There's always a deal like 5 of a particular item for a certain price but I recommend getting on their list and you can usually pull off a 20% off your entire purchase through coupons received. The staff was very friendly checking in on me but not in an overbearing way. They let me peruse the store checking out every new inch. They even ran one of my coupons before actually checking out to see if the product was applicable. I did ask them to wrap my glass plug-Ins which I would recommend if they don't auto do this, so they don't break.

It was a great ladies day!!! We made our candles and celebrated in a beautiful space and place…read more Highly recommend!

Absolutely LOVE them! The owners are so welcoming and walked me through each of the candles making…read moresure I found the right one. Natural ingredients and no chemicals are always the right choice, and they don't hinder the scents! The natural ingredients actually make them smell better! I've gotten multiple gifts from here and will definitely come back for every special occasion gifts