I've been coming here to get my eyebrows done for a while! It is clean, relaxing, and I've never…read morehad a problem getting an appointment that fits my schedule! Kaitlyn is my favorite, always friendly, conversational, and does a great job. Would recommend booking a service at this lovely spot!

I've been to the Edina FF several times, but the last time I went I was SO glad to see they had…read moreupdated (and moved) their space. Previously, the facials were given in one large room that was so bright you got a headache, blaring pop music and you were plopped on a bed like a piece of meat. They've since adopted a similar style as the other FFs where there's a separate front desk area as well as a darker room with beds further apart to give more privacy and tranquility. I was so happy to see this, as without this upgrade, this location would've been 1 star for me. I always receive the Sculpt facial and I've had varying experiences here. Sometimes I've been asked about my skincare or concerns, others I haven't. Same with being offered a blanket, water, to remove my shoes or preferred pressure. The estheticians I've had that have been great have been wonderful, but it's definitely a mixed bag.

The people who work here are very nice! That's the positive. I have been happy with the Botox…read moreinjections, but none of the other procedures I've received over the years have been worth the cost. I do not have unrealistic expectations, but I think it's time to spend my money somewhere else. Also, there are no longer any MDs on the active roster. The two founders no longer work there and the two MD's I loved, Dr. Ann and Dr. Allison, are no longer there. The place has changed over the years and, in my opinion, not for the better.

When walking into the clinic I got cozy and comforting vibes. I love the Audrey Hepburn quote…read morebehind the desk! After check-in in I was immediately offered a beverage, which offered very welcoming vibes. The clinic is beautiful and clean. Karisa called me from the waiting area to the procedure room. Karisa is such a delight. She took before pictures and asked a few questions before nurse Lindsey came in. Lindsey blew me away. First of all, she has incredible eye contact, says funny things, and is very educated on anatomy (she speaks intelligently it makes me feel secure, and develops great trust quickly). Lindsey took the time to listen to my concerns and educated me on the process, and when performing the procedure she had such a calm presence and demeanor and made for a more relaxing situation. Lindey helped with lip filler, cheek filler, and Botox. You could tell that patience and comfort are one of Lindsey's top priorities along with precision. I'm so happy my lips didn't bruise! My results thus far are amazing but still healing. The front office staff Dawn and Nick were a pleasure to interact with too. Nick did a great job with offering me a program I could sign up for and help same money at my next visits.

I switched to Dermatology Specialists after a very bad experience at a different provider. I was…read morevery happy that I got a second opinion from Dr. Cho and that she was able to review the pathology from the previous provider. When it came about that Mohs was necessary to remove a basal cell carcinoma from my scalp, Dr. Tschetter, her assistant, Shayna, and her scheduling coordinator, Christina, were all fantastic at helping me out. I was able to get an appointment for the same week that I called, they kept me calm and answered all of my questions. Even though I had to go back 3x to get cancer removed, I was glad that Dr. Tschetter was conservative in her approach so that I'll have minimal scarring. She was also meticulous about how she closed up the site so that I will have a straight-line scar along the center part of my hair - it'll be imperceptible once it's fully healed. I am really optimistic about my recovery and couldn't be more thankful that I landed at Dermatology Specialists for this procedure.

So I have not even seen a doctor here yet, but the customer service alone to book an appointment…read morethrew me off and im glad it happened before I even spent a cent on them. In an email I asked them if I provide my insurance policy number can they check to see if my insurance covers their business. The response i got was, "we dont check, its your insurances job to do that." I mean....I understand I should check with my insurance company, but all clinics and hospitals ive been to thus far have always been able to check for me too. If they didnt want to do it, fine, just ask me to check with insurance....but like throwing shade at potential customers? Anyway, this is for the best. Dr. CRUTCHFIELD dermatology was the best, but after his passing and the business got bought out, I have not been able to find a dermatology that comes close to being as great as dr. crutchfield and his team were as well as having great skin care products.

Pricey but I feel good going to a place with a doctor instead of a fly-by-night store. Friendly…read more Good service.

ESC is the best out there! Cathleen and her team are professional, knowledgeable, and caring. Love…read moremy visits and my skin tone and texture have greatly improved.

They will charge you for the full cost of the service (which was $85.00) if you're unable to make…read morethe appointment/don't cancel within 24 hours. I did see this on the agreement when booking, but the fact that I had to go to work unexpectedly and they "already waived the fee" for me two years ago made this entire situation infuriating. EDIT: The response to this review only supports my original conclusion toward this company with phrases like "you threatened to leave a bad review" and "if you didn't get your way" which is exactly why I attached screenshots. I will gladly let them keep my $85 if it encourages potential clients to take their business elsewhere. It is also inaccurate that their policy is industry standard, as I've worked at a salon and am currently a happy patron at several others.

Love how Becky and Kenzie have helped me transform my aging skin! I've had great results with…read moreregular treatments, including micro, needling, BBL, and facials. I appreciate their recommendations and education, and feel more confident in my skin! My young adult daughter has also had great success with her acne prone skin and were thankful for Lindsay's help with that.

After receiving horrible customer service at Dermatology Specialists of Edina and being a patient…read moreof at least 7 years I decided to branch out and find other options. WOW! I found Zel Skin and Laser and in particular Dr. Mary Meighan. They did not dissapoint. From the time I walked in the front door, I was warmly welcomed and it just got better from there. Her assistant was very thorough and pleasant. When it was time for Dr. Meighan to see me, she greeted me like I was her only patient. She addressed my concerns and said she would check with her pathologist and call me after she spoke to them. She gave me a time limit of 2 days. She called me herself in exactly 2 days. I have reccomended my husband to her and will continue to refer to this clinic and Dr. Very pleasant experience. I am scheduled to go back in January. Thank you to Dr. Meighan for your compassion and expertise. Also you have a wonderful staff. Terry S Heiliger

PLEASE READ…read more At this point it has been more than 2 years since I first met with staff at Zel Skin. It took me a long time to write this because my experience receiving treatments with them was very negative, and it has taken me a long time to recover, both physically and emotionally. For anyone considering treatments with Zel Skin, and in particular, Dr. Adam Schmitt, I would strongly advise you to seek alternate consultations and treatments. Below is the outline of my experience with them. It is difficult for me to write this, but it is important for me to share in case I can prevent this experience for anyone else. In 2020 I came to Zel Skin for tattoo removal. I had a tattoo on the inside of my left forearm, unfortunately my body had a bad reaction to the red ink in the tattoo, and it was a source of ongoing discomfort that I wanted to remove. The clinic told me that they couldn't proceed with conventional laser tattoo removal, because of the risks associated with the red ink being dissolved into my bloodstream, potentially causing a worse reaction. Instead, in consultation with Dr. Brian Zelickson, I was advised to have the tattoo removed surgically in a series of procedures. The plan was to slice out a strip of skin from the middle of the tattoo (which was about 3.5 inches at its longest and 2 inches at its widest), stitch the skin back together, let the wound fully heal, and then repeat that procedure twice more until there was no more tattoo remaining. The first one of these surgeries went smoothly, and the recovery from that initial procedure gave me confidence in the clinic and Dr. Adam Schmitt. Unfortunately, that confidence was misplaced. After the initial surgery, Dr. Adam Schmitt recommended that we proceed with only one additional surgery, rather than following the initial plan. He thought he could remove the rest of the skin with tattoo ink on it with only one more procedure. This was appealing to me because it meant less surgery and faster healing. Unfortunately, this was overly ambitious and even dangerous, and Dr. Adam Schmitt struggled to stitch the skin back together after the tattoo was removed. I was sent home with a large open wound, and inadequate self-care instructions. A nurse that I know in my personal life was appalled that I was sent home in that condition and recommended home visiting wound care. When I asked what was going wrong and why the surgery hadn't proceeded as expected, Dr. Adam Schmitt told me that forearm skin is not as stretchy as other parts of the body. This seems like a fact that he should have taken into account before recommending we proceed with a second surgery removing more skin than originally planned. A couple weeks later, on the recommended timeline, I returned to Zel Skin in order for them to try to fully close the surgical wound they had left me with in the prior visit. Dr. Adam Schmitt continued to struggle to close the gap, and even resorted to removing fatty tissue in order to get the skin to close. This has left my left forearm with a noticeably different shape and size than my right forearm. Although the stitches were able to connect after this follow-up procedure, the skin was so tightly stretched that it began to cut off circulation to my hand. This necessitated reopening the wound in the same visit and restitching. The procedure took over four hours. It was clear Dr. Adam Schmitt and the secretary at ZelSkin were clearing his schedule as the procedure went on and on. When I got home, the wound continued to burst through the stitches and wouldn't stay closed. Please see the attached picture of the final healing, it shows where the stitches continued to burst, tear, and where new scar tissue was formed. It was at this point that my confidence in Zel Skin and Dr. Adam Schmitt was fully exhausted and I began to consult with a different dermatologist and medical team to help me physically recover from this experience and try to get my forearm into a presentable state for my wedding scheduled later that year. The skin was traumatized and flaring up accordingly. This timeline would not have been a concern if not for the disastrous results from Dr. Adam Schmitt's irresponsible approach to my tattoo removal. Later, in reviewing my patient records, I noticed that Zel Skin never submitted costs of the second surgery to my insurance carrier. To me this indicates that they knew that they made a serious mistake in implementing these procedures (which they would not admit to me directly), and didn't want any details leaving their clinic. The records are vague all over actually. Going into this process, I was fully aware that there would be some level of scarring after the tattoo removal was completed. However, the botched surgery, poor judgment by Dr. Adam Schmitt, and Zel Skin's efforts to minimize my concerns led to multiple painful surgeries, unnecessary levels of trauma, and excessive scarring (including the changed shape of my forearm,

used to love coming to this place but something has happened during the last two years. Not only…read morehas there been great turnover of very good employees but the practices have changed regarding schedule changes. You used to be able to text or email but now required to call in. In this day and age all options should be available. In addition they automatically charge you $100 to reschedule. I've driven over 100 miles to go to them because of the services they used to provide. Unfortunately there was not even a save attempt keep me as a customer. The loss will be some other businesses gain. I've spent a great deal of money with them and thought we had a good partnership but at the end of the day it comes down to the dollar that will break the business in the long run.

I have worked with Suzanne and Holly and cannot recommend their services enough. Not only are they…read moreprofessional but they are so comforting and are relatable to my personal life. I feel like I could be good friends with both women. They both have great bedside manners and the clinic has a spa-like atmosphere. I hate leaving after each treatment. My only frustration was at the end of the appointment when I had to pay. I go through Cherry for payment options and the system was down. I only have a debit card and no other credit card so had to go to the bank to get cash to pay. They did put a note on my chart about checking the day of my appointments to make sure Cherry is up and running so hopefully that snag will not happen again.

I recently got a lash lift and tint here and it was truly the best I have ever gotten. Shortly…read moreafter getting the lift/tint I went backpacking for five days in the Andes and Amazon. I dealt with rain, humidity, sun, sweat...and my lashes looked (and STILL look) exactly how they did when I first got them done. Truly truly truly incredible magic happening here. I will absolutely be back!!!

I love this place. Can't go wrong with a massage or facial but Chloe gives the best lash lifts…read more I've gone to a ton of different places for them and she is consistently the best at it!

Jenn is the BEST! I have been going to Jenn for eyebrow waxing for over 6 years and always love the…read moreresults. I have also had lash tinting and filler done by Jenn. She does amazing work and is so good at putting people at ease. The building where her studio is located is easy to get to and there is plenty of parking. The studio itself is cute and clean. Jenn has tons of long-time clients, and I can see why!

I went to Jenn for a Brazilian sugar, lash tint and lift before my vacation. I specifically booked…read more"Sugaring - Brazilian" because waxing always breaks my hair off at the skin instead of pulling it out. Jenn was on her phone and distracted when I came in. Conversation was zero. I got ready for the sugaring, she got started, and about halfway through I mentioned how this was the most painful sugaring experience I've ever had. It was painful because Jenn was using wax. She didn't bother to check on her appointments or confirm with me what I wanted. Maybe if she had put her phone down before we got started, I wouldn't have had such a horrendous experience. We finished out the waxing and just a few days later, I had hair because it all was broken off. I've never had my lashes tinted or lifted before this, but they are basically crimped upward, not curled. I have nothing to compare to, but I'm guessing she just did a poor job. She also remarked how "coarse" my lashes were, which was insulting. All around bad experience. I would not recommend her nor will I ever go back.

On my search for a decent facial I stumbled upon Aesthetic Skin Studio. Because I haven't received…read moreanytime personal recommendations, I have been choosing salons based off the products they use. My research has piqued my interest to trying Rhonda Allison products for ethnic skin. But Megan has sold me on giving her a try for "results driven" facials. Megan impressed me initially by sharing her knowledge and reasoning behind the products used. She definitely embodies the definition of a customized facial based off whatever reason brought you in her studio mixed with the recommendations that she has from what she notices. I appreciate this honesty. I personally do not use 3x mirrors because I can't handle what I might see. So I expect my esthetician to manage the horror and make me have Gabrielle-Union-like skin without having to drink a gallon of water a day. Is this too unreasonable? Apparently not, because Megan has convinced me that she can deliver. For my custom facial she used a high frequency wand to zap my milia and other skin issues. It was such a warming feeling to find her using this machine because I JUST purchased one but was afraid to use it because I didn't want to shock myself or cause any skin damage. She eagerly showed me how to use the device and informed me that it was a recommendation she usually gave to her ethnic clients, as well. Score for Heather for being proactive! I knew all my Amazon impulse buys would come in handy one day. In addition to an amazing facial, she gives neck, shoulder, and FOOT massages. I have never had a foot massage as part of my facial so give me a second while I rejoice... (Hallelujah!!!) For logistics, Aesthetic Skin Salon is located inside Sola Salons (next to The Original Pancake House). GPS will probably send you to Target but it is located behind the Target shopping center. When you walk through the main door, walk straight for the quickest route to her studio. She is studio #29 even though the address says #31.

I received a facial from Tessa..my face has never felt better…read more Tessa is a facial rockstar!