Located in a very busy shopping plaza with a variety of other stores like Target, Kirkland's, Old…read moreNavy; parking can be a task during the holidays. The store is clean and smells heavenly. Despite the holiday mayhem, there store personnel that I interacted with were very pleasant...so refreshing. I also didn't wait long to cash out. The cashiers were moving pretty efficiently during my visit. There was lots of inventory despite the sale so I was satisfied. Great first time visit to this location.

I came in to shop this afternoon (Jan 2). While browsing the display near the entrance, the purple…read morehaired associate and another associate began a loud and unprofessional conversation about the President. I know this isn't exactly a high paid or skilled position, but employees in customer service should know better - especially in a State where over 65% of your customers disagree with you. Be more professional and do your job.

Southern Lights Candle Shop is an amazing little spot! They offer much more than just candles there…read moreare soaps, lotions, and a variety of unique trinkets and gifts. The service was outstanding. The woman working there was incredibly patient and kind, even with the kids asking questions and wanting to touch everything. That alone made the experience memorable. We ended up buying a few items before heading out. The shop is conveniently located right on the main strip across from the castle, making it easy to stop in while exploring. As a bonus, right after visiting we ate at the Gourmet Garden Indian Restaurant nearby, which was also excellent. Highly recommend stopping by if you're in the area!

Southern Lights Candle Company is a must stop in Old St. Augustine. The woman who owns the shop is…read moreincredibly kind, helpful, and genuinely sweet. Talking with her, you can feel the heart behind the place. It's a small family business she and her husband have run for a couple of years, with their son(s) helping out in the shop. The kids had a blast browsing all the trinkets and picked out a few toys, the 3D-printed dinosaurs/snakes were a hit. I grabbed some shea butter ($10) and was honestly amazed by the soaps, candles, and all the eclectic finds throughout the store. Super cute shop. Definitely worth checking out.

The associates, Misty and Demetra were so patient, helpful, and courteous. My friend and I were in…read morethe store for over two hours. They helped us find what we needed and suggested items we had not thought of to purchase. The store was clean and well presented, but Misty Demetra were the bright spots of our experience.

I'm addicted to candles, not gonna lie. I get the emails about specials and sales and come in…read morepretty frequently. The salespeople are usually pretty pleasant, but on occasion you'll get the one who is more interested in talking to her boyfriend than helping you or checking you out. When she's there I usually don't even bother to go in. The candles last a long time and their Christmas tree scents are amazing! Worth a stop if you're close by!

Stopped in looking for a specific item. This is a candle store with other items available. I was…read moregreeted by friendly staff. (Lisa and Ed). They were very helpful. They make their own candles. They are beautiful. You can even order a candle that is specific to your decor. The prices were very good. I would def recommend this place.