I love Sephora! This location, however, is hit or miss when it comes to customer service…read more Unfortunately, I've experienced more misses. When I recently visited to pick up an online order, two employees stood talking at the front. There was no acknowledgment of me as a customer. As I stood there waiting, one shot me a look and said "Give me a second" as she continued her conversation. Even the other employee looked kind of puzzled as what they were discussing seemed trivial. When she finished and deemed me worthy of assistance, the employee worked on gathering my order. I couldn't wait to get out of there. I'm just baffled. As someone else mentioned, this location is convenient, but it pales in comparison to other locations when it comes to customer service. That's a shame.

This store is definitely hit-or-miss. I made an appointment for makeup services, but the employee…read morearrived more than 30 minutes late. I had to leave. It would have been nice for the store to call and alert me ahead of time - if the client was late, they would want to assess a fee or cancel us!

This place is absolutely disgusting, tge prices are ridiculous and the people working here are…read morenohelp at all. Save your time and money and find a better place to buy things. We were here on vacation and made a huge mistake walking into this store.

I ordered online and came in to pick it up today. The girls working were so sweet and immediately…read morehelpful, and the girl who i asked about my order was so quick to find it and give it to me. Also, there were multiple little samples tucked inside of some products I had already been eyeing! Maybe this is just how Lush operates and I've forgotten, but I absolutely loved it!! I will most definitely be returning.

This experience deserves 10 stars. My girlfriend hosted a private soap making class there..They…read moreclosed down the store so we had the place to our entire selves. They let us bring in snacks and drinks as well. I appreciated the thoroughness in explaining everything about our soap. We were able to pick scents and customize to our desire. Great customer service and holiday vibes. Will be back. Their scents are amazing and plant based products.

I visited the Birmingham, Alabama location during the 2023 Christmas season - impeccable customer…read moreservice! You have the option to watch the employees in action of making the soap and you can personally tell them what scents/oils to add to your soap(s). So far, White Jasmine is my fav!!!! As you can see in the attached pics, the store is very organized and clean. The store not only make bar soap for the ladies, but soap for the men (yes, there's an entire side dedicated to the men), washing powder, bath bombs, lotions, room sprays, body butters, and the list goes on.... Can be on the expensive side so add your email address for discounts. As for the product - the soap has a very nice lather and the scent lasts the entire day! Softens the skin and the bar soap is very thick so it lasts longer than the average soap that's commercialized. Definitely recommend and will try the closest location to me now that I'm back home.

If you need it, I think you may just find it here. Nice size store that appears to carry a wide…read morevariety of all things hair and then some. I wanted to pull a few of my braids back but needed a hair accessory to have a "look" versus just a plain black scrunchie. I was able to find something that worked out for me. I was satisfied with my purchase and glad I was able to find the location without a problem, Yelp to the rescue!

The staff were so kind and patient, they helped me pick out the best bundles for me. This will be…read moremy go to hair salon moving forward! They had a large supply of a lot of things!

The CREED AVENTUS they have for sale IS FAKE Unfortunately I PURCHASED AND ON THEIER RECIPE SAYS…read moreRETURN OR REFUND But they dnt take the item back and the item I purchased wasn't even sealed ! I asked for the sealed item and Iv been told they bubble wrap the creed aventus and none of the boxes is not sealed Iv asked for a tester and they said there is no tester ! I'm very sad cus I paid $450 for a fake I wasted my money because the business like Perfuminia is taking ppls money by selling fake items and at the end of the day they dnt even fallow their policy which it says on their recipe( return and refund in 30 days ) Such unprofessional place to shop around Please be very careful and watch where you guys are shopping

Unparalleled customer service provided by the store manager, Iashia. She is friendly,…read moreunderstanding, and fast to make it right! Our experience selecting a cologne for my father in laws 50th was perfect. We shared the occasion and the associate ( I wish i could remember his name! He was mid- to late 20s, and very stylish) immediately recommended Daniel Josier's Green Leather. It was perfect. Because of the sale, i was able to select a new perfume and the associate was very patient with me and made sure i left with the perfect scent, Gia Lucca's Mademoiselle. We will most definitely be back when its time to re-up!

Ok, as a single father who hates shopping, but loves deals, I bounce between here and TJ Max when…read moreI'm updating my decorating in the house for "things".... Vases, kitchen items, small furniture pieces al in the back and I have found some great deals! My house is a high class man cave with some pretty cool items and have to say when I'm cleaning, and move things around, I notice the tag on the bottom of a statue or piece and I'm reminded what a bargain I got and generally pleased with some art and pieces I find here. Will browse the clothes quick- but like the bargains and have never had buyers remorse from here and occasionally stop by when I need another horse head, or bottle of cologne. Great friendly staff to get you in and out!

I was in there yesterday around 1:00 and I proceeded to witness the manager Tisa I believe…read morebelittling and yelling at one of her employees who must have been maybe 16 17 years old calling her stupid and that she doesn't know how to do her job. If this is how your management treats their employees I feel sorry for the Ross employees. Here you have a young lady going to work and trying to perhaps provide for herself or her family and is ridiculed by this adult who is supposed to be a " manager " If that was my daughter and someone yelled at her like that you can best believe that would be the last thing that lady did or said. Very disappointed in Ross and the management and I will not be back to that store and I will make sure all my friends and co-workers are aware just how horribly that manager was to that dear young lady.

I had not been to Cato in a long time until today. I had forgotten how they have the racks…read moreorganized by outfits (no thinking about what matches!) and I was really impressed by all of the color choices (I'm trying to stop wearing so much black). The customer service was outstanding and the clothes are priced great. I walked out with a whole bag of new stuff!

Ms. Joyce and her crew are the BEST...Great Customer Service every time I visit...Love it that they…read moreremember my name, oops I'm shopping too much. KEEP UP THE GREAT JOB...muchmuchlove

Came in Carter's today for their Labor Day Sales for my granddaughter. Miss Crystal was the best…read more Her customer service skills was amazing. She made sure to pay attention to the children in the store making them smile. Once I gave her my number she noticed my Grandbaby birthday is coming soon. Miss Crystal made sure to I form me of her birthday coupon and to take advantage of the online sales. I loved that. Thank you Miss Crystal for your awesome customer service ٩(‿｡)۶

Always find great deals and friendly service associates! Love to shop here for my child and for…read moregifts!