Beware! One star is generous. Multiple issues with my kitchen with no accountability from BKT…read more We've been working kindly with BKT for 9 months and still no resolution. Issues are damaged cabinets that need repair, poor installation for cabinets and counters and wrong sizing and initial measurements so things are just off in places. At this point, I have no other recourse but poor reviews or small claims court. 30K for my scratch and dent kitchen makes me so sad every time I'm in it.

I have been working with Robin Mark on getting quotes to add additional upper cabinets to "stack"…read moreon top of existing kitchen cabinets to reach the ceiling (my goal). Robin was responsive, professional, friendly, and creative in working through my options while being mindful of the limitations I was facing in getting my objective accomplished. Although I ultimately determined I would need to wait on this project, when the time comes for me to move forward, I will work with Robin again to get this project done. She was great!

BUYER BEWARE!!!!…read more Troy was recommended to me by a cabinet company, so I made the trip to Newark to check it out. The $1499 special has very little to choose from, but I managed to find two pieces (read remnants) that would work for me. Template and install time quoted were very quick (should have been a red flag). Then they broke one of the pieces, so I had to go back and pick another. When it came time to install, the guys were very rude, and couldn't install one of the pieces because it needed to be cut and pieced in order to get it in the space. Told me they would be back tomorrow. Well, tomorrow is here, and no installers. They never notified the scheduler that they needed to come back, so I'm pushed back another day. Also, they made a mess in my bathroom, and didn't clean up after themselves. Also, the counter has sand marks in it, so it will now have to be polished where it was glued. I highly recommend that you look elsewhere for your needs, because this place is terrible. Salesperson won't call me back, manager won't call me back. Also, they charge you the credit card fees. Bad business in my opinion, and I've been self employed for almost 40 years.

I purchased two pieces of granite from Troy's in 2012 for a shower stall. The location was clean…read morewith friendly and helpful employees. The prices I needed were cut for me in good time and made available for pickup. I am very happy with the finished product and will return to Troy's in the future. Recently I tried contacting Troy's thru their online link to inquire about new granite pieces for the bathroom. I haven't heard a word back from them yet and it's been a week.

Review for Urban Coast Tile, a subsidiary of Tile Market of Delaware at this address…read more Inaccurate product measurements on page resulted in a shortage of tile - customer service will not take responsibility, resulting in a shocking $400 in total shipping fees on $882 worth of tile. Drove the cost per square foot way up, delayed the project. Would have been happy with some sort of compromise for the error, but no effort at customer satisfaction attempted. Do not recommend shopping here at all.

Had a great experience while shopping for tile for my bathroom and kitchen renovation. The staff…read morewas very friendly and helpful.

The cabinet that was ordered for over the stove was too short making it difficult to reach the…read moremicrowave . The cabinet over the refrigerator is way too short leaving a large space. The workers cut materials in the house denting my brand new microwave.

Avoid this business at all cost. Ordered new kitchen cabinets. Told sales woman that everything…read moreMUST be soft close. Received the cabinets. Spice rack is NOT soft close. Interior shelves are NOT soft close. I spoke with the sales woman and after looking into it she discovered that those items do not come with that feature with that line of Merillat cabinets. Evidently, she doesn't understand what the word EVERYTHING means. I would have been more that willing to purchase a different line, even if it meant more money, but now we're stuck with subpar equipment. She offered to give me partial credit if I purchased a new countertop through them, but I refuse to do any more business with them. Why give them another chance to screw things up. I will not name the sales woman. She's a representative of Reico so it's a direct reflection upon their company by hiring her in the first place. UPDATE - I received a personal phone call from Jim Grace, VP of marketing for Reico Kitchen and Bath. I have to admit that I was stunned that someone in his position would take the time to contact me to let me know that everything was going to be corrected. More companies should take a lesson from him. When the problems are fixed, I will happily change the rating to 5 stars as it would be deserved. Thanks again Jim.

We have heard nightmare stories about kitchen contractors - we think it is unfortunate those…read morehomeowners did not use Concept Kitchen and Bath. Sully and his team did exactly what they said they would do. They communicated every step of the way - they responded to every inquiry, change and tweak - We are not just 100% pleased with the Concept team, but we will 100% use them for upcoming bathroom renovations. Concept helped us design our kitchen, then choose every item right from their showroom - they are literally a one-stop shop. Need flooring - they have an incredible team. Need painting - they have a superb team. Need tile, fixtures, electrical - you name - Sully and his team have the resources. Most of all, they are on time, work till the job is done and clean up exceptionally well. We feel so strongly about their work and service, and affordable pricing, that I am willing to field your phone call to tell you in person. Better yet, ask Sully for the before and after pictures of the transformation they made to our home in 3 months start to finish.

Could not be happier with our open, ultra-modern kitchen thanks to Concept Kitchen and Bath. We…read moreshopped around a good bit before picking a place but went with Concept Kitchen because they were a "one-stop shop" for everything we needed (from design to knocking down a wall, replacing floor/cabinets/tile/electric...they do it all!) plus their great reviews. They didn't disappoint. Working with them was easy as we didn't have to deal with the headache of multiple vendors, and their quality is excellent. Delays and snags (due to supply chain issues/issues found later in our house - not their fault) came up as they always do in construction projects, and they worked with us gracefully to problem-solve and adjust the vision along the way. If a cabinet part arrived slightly damaged they replaced it without us even asking. Their commitment to quality shows and their team were great to work with. The kitchen is the heart of the home and we're so glad we made this investment in it and chose CK&B for the job. Definitely recommend!

Aurelio and Jessie the owners were great from start to finis. They pretty much reconstructed my…read moreentire house after I had major water damage that flooded my entire kitchen, whole dining room, half my living room, partial den room (addition behind the kitchen) and half of my basement which was also my man cave. Aurelio and his crew were able to bring my home back to life and now it looks better than ever!! Thank you Aurelio, The Kitchen Galeria and A&B Home Improvements!!

From the owner: Specializing in kitchen remodeling, shower doors, flooring, backsplashes, vanities, countertops,…read moreand much more!