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    Bay City, MI

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    Batteries Plus

    5.0 (5 reviews)
    Closed 8:00 am - 6:00 pm

    Services - Batteries Plus

    Laptop body repair

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    Jays Cell Phones & Repair

    Jays Cell Phones & Repair

    2.6
    (5 reviews)

    I would not recommended this place. I took my phone in for a screen replacement, he ordered a knock…read moreoff screen witch was the wrong color and my front camera was blurry when I got it back, one day after having it the back cover to my phone was falling off the phone. I took it back to the store to report the issues I was having, I was told the new screen I spent $185 on had a scratch on the screen and it would cost more to get the proper screen, and he was unable to put the back cover on properly because the antenna was in the way! He then tried to sell me one of the phones they had instore for sale lowest cost of $600. or he could refund my money an give me my phone back without any screen at all!!! I did not have $600 for one of the phones he had to offer and still owed $450 on the phone I brought to him to be repaired and I was not sure if another repair man would work on the phone without any screen at all!! so I felt trapped. He then added tape to the rear cover and sent me on my way. Another day goes by and the phone will not charge properly and the screen went black, I went back again "remind you driving to Saginaw from bay city with gas at $4.19/gallon".. he was able to get the screen back on and gave me a fast charging charger.. witch did not fix the charging issues I was having... told me the screen was non refundable now and there wasn't anything else he could do but offer to sell me a phone that he had available.... now a month later the phone will not read any sim card and I have no service, still does not charge properly when I can get it to charge, The back cover is falling off, antenna hanging out, and the touch don't work on the screen....My phone is now in worse condition now then it was when I took it to be repaired!!! I am beyond disgusted with my experience here!!

    I normally have Jay fix my phones and he's done pretty good the last 3 years, the new guy he has in…read morethere messed my phone up and now it glitches all the time. I am on unemployment because of the shutdown and I am a waitress and lost my job and my phone glitched and pressed the wrong button so now I cannot receive the money that supports me and my infant. Not good on you guys at all

    Mr Frog Cell Phone Repair

    Mr Frog Cell Phone Repair

    3.3
    (7 reviews)

    I popped into the store in a hurry, as I am from out of town, and we were on a brief shopping…read moreexcursion. He was with a customer, so I started to walk out, and he asked me what my situation was, asked the customer if they could hold on for a second, and quickly solved my problem with a unique workaround I wouldn't have thought of (my iPhone wouldn't let me click on any links sent to me). I was SO happy as this had been a huge problem for over a week, and since I was traveling, I did not have time to find an Apple store to get it fixed. He didn't even charge me! I'm a huge fan because of his great customer service and creative solutions.

    Ken partially took apart a laptop computer that would not power on, for an older gentleman that…read moreknew nothing about computers. Told him it was the mother board and over $700 to fix. So that gentleman left with the computer and brought it to me to recycle. I said I would take a look at it. When I opened it up, it was missing 3 parts! The RAM, the thermal pads and the WWAN card. He did NOTHING except argue that it wasn't his problem. BUT ... it was under warranty and he also said it wasn't his responsibility to look any of that up. It would have taken 1 MINUTE to look it up! This is a $4000 computer! He said it was not his responsibility to give advice to those that don't have any knowledge of computers. As a professional, it is definitely a person's responsibility to have integrity and offer the best service possible to your customers! Never take your devices there if you don't have any knowledge of them, as he will rip you off right under your nose!!

    Batteries Plus - batterystores - Updated July 2026

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