Shea is as helpful as he can be given the two local storefront business they are. I bought a great…read moreused PC for 2/3 the price of a new one. I will never buy another new PC or cell phone again. Fix em until you cannot - and them buy competently refurbished, relatively newer technology - and support smaller locally owned businesses like Computers to Go! The corporate-run technology firms are making increasingly crappy products right out of the box (even Apple). The only thing the tech-bro billionaires care about these days are stock prices going up and power over consumers.

The owner is a total joke. This place is absolutely terrible. Took an iPhone in for a simple…read morescreen & 3 screens later and my phone still does not work. The resolution proposed is that I drive to see him directly, they can't meet me at the store I took my phone to. Why should I drive to Saginaw because the Midland technician "doesn't know iPhone's." They had my phone 3 separate times for over an hour and half. I even had the phone diagnosed at the apple store. Since the owner won't give me my money back this is my pay back I suppose. I couldn't have imagined getting an Iphone fixed could be anything NEARLY this difficult.

I wasn't too happy after finding out that I was told my iPad was upgrade and found someone switched…read moredevices over. My phone was the eligible device. I was told that if i wanted to return my newer iPad Pro, they'd wave my restock fee and refund my money. I chose to keep the new iPad and they returned my original iPad. They worked with me but now paying for 2 iPad Pros.. A lot of time wasted. I appreciate them willing to correct their mistake tho. Whoever switched devices, needs to be written up or terminated if you find out who did it.

I bought a brand new iPad and it said remote managing and wouldn't allow me to set up. Basically…read moresaid the iPad was being monitored by a company and I had to return it. This brand new iPad was a paper weight

Mike was very helpful! I came in with an existing phone and was looking for just the $30/month 2GB…read moreplan. While he helpfully explained how going up one level (5GB) with auto pay would only be $5 more, there was no pressure and he even encouraged me to check with his competitors like Boost Mobile. I did, and am glad to say that I went with Cricket. They lived up to their promise and even include all taxes and fees in the quoted price. So far I am very happy!

This business won't be around long with their sales practices. Ruthie and Jaffe both took…read moreadvantage of a senor citizen couple. After asking what our problem was with our carrier they promised their service could do that. They told us what we wanted to here just to make a sale and get the commission. We sat there for almost 2 hours for them to get us transferred. Then within 48 hours the phones quit working and we went back. We spent over 2 hours for them to sort it out. And we still left unhappy. I have no coverage up north like I needed and my husband is stuck with a smart phone he really can't use without help. Loved his old phone but they said it was no longer capatible with their service - after it worked for almost 2 days. Very poor attitude and service. Couldn't get a refund either even though they said we had 7 days to try it. Only staying with them for the one month already paid for and switching carriers again.

f I could give iCare Repair less than one star I would. My phone was promised in 2 weeks. After 5…read moreweeks, my phone was finally returned. They told me it had been fixed 10 day earlier but was failed to be returned to the store. When I went in last night, I was told my phone was not able to be repaired. The District Mgr and the COO both told me conflicting stories. I'm not certain that anything was done to my phone. They "graciously" didn't charge me for not fixing my phone or did they fix it? Nobody knows because they all gave me different excuses and were caught in multiple lies. Everyone I spoke with pointed the finger at someone else. After multiple lies again last night, I got the following email: Mark, Let me start out by stating how sympathetic I am that you had to wait an extensive period to receive information and to retrieve your phone. I know that I personally would be upset if I had to go through your situation. After further investigating your case, lack of communication between our Midland location and our soldering facility was the result of the time delay. As I mentioned over the phone, this is a new unique service that we have provided to our customers to distinguish our company apart from our competitors, which most (if not all) competitors in the Midland area do not provide the service you have received. Due to the significance and the relatability of the case, I will be meeting with my top managers in the company this next week to discuss and learn from this unfortunate experience. I will be adjusting certain policies and procedures that relate to the transfer and communication of solder repairs. From this, our company will evolve to provide a higher standard of customer service for solder repairs. I am sorry if in the process of all this, we have lost you as a loyal customer. I hope that you will soon come to understand who we are and what our values are as a company and as a team. The outcome of the case, as I know it to be, is that you have not been charged for the solder repair, your phone is currently functioning properly, and you have submitted your experience online. Considering the outcome, the owner and I do not see how it would be advantageous for any parties involved for further discussions about the case. Please inform me by email if there is anything else that the owner and I should know moving forward. I appreciate your patience, Brandon Brandon | COO Here is my response to this company: I agree there is nothing else to be done. Your company has repeatedly shown a complete disregard for honesty and transparency in their business practices. The complete lack of consideration for promised communication between customers and your business was shown time and time again. Each time your company failed. In fact, your subordinates and company showed exactly who they are in this entire process. They do not care about how they treat the people that keep them in business. I told you many times I was repeatedly lied to and even told that nobody higher up in the company would talk with me. You did it again multiple times last night and again in this email. That says a lot about the people involved. Your email mentions doing the repair for free. Well, I am not certain that anything was done as you stated in my first conversation with you that the phone had been repaired approximately 10 days prior but for some reason had not been mailed out. Yet, last night, I was told by you and one of your subordinates that the phone was not repairable. In fact, you told me that multiple times. Certainly you should see why I question what if anything was done and what the actual truth is about anything that was done on this phone. You told me that it may work for a short -time or it may work for years- or something to that effect. Obviously, if nothing was done, I should not have been charged. See why I question everything your company has told me? One person told me the phone was picked up and driven to Lansing, and others tell me it was mailed. One tells me it was fixed, another tells me it wasn't able to be fixed. Notice the theme here? What sets you apart from your competition is the complete lack on integrity of everyone except for Megan (the young lady I chatted with online) that has been involved. Every single one of you lied to me. Every. Single. One. You stated above you hope I come to understand who we are and what our values are as a company and as a team. Oh, I have. You have all made it crystal clear to me the sheer lack of integrity of your company. Your values are to lie, offer weak excuses, over-promise, under-deliver, and blame each other. Not one person has taken the accountability for the utter disaster and waste of time I was put through. Dan Peabody (the owner) will not even take the time to listen to a customer that has had an exceptionally horrible experience or that is claimed. Go somewhere else.

Very friendly and knowledgeable staff. Bo and Zac were very helpful! They replaced the screen on my…read moreiPhone 6s Plus in less than 20 minutes. Very conveniently located inside the mall. Clean store with a good selection of accessories as well. Highly recommended.

I went into Aaron's recently to purchase a laptop. The friendly staff greeted me right away with…read moresmiles. They were extremely knowledgeable on the products. They figured out a plan that would work best for me. I greatly appreciate their help and the easiness of taking home the perfect laptop that same day. I will absolutely go back. While I was leaving I saw a lot of awesome furniture I'd like.