Surprised at how professional this little place is, and the prices are quite competitive. Not sure…read moreabout iPhone but Android users should definitely keep this place in mind.

I brought in a Samsung s4 cell phone in about a week ago for repair, not expecting a positive…read moreoutcome as three technicians around Knoxville had already viewed the phone and diagnosed a complete motherboard failure and no possibility of repairing the phone. The little shop had three customers ahead of me, so I waited. When I met with the technition, I described the phone's behavior and stated that if the repair were a lost cause, I was not interested in paying a $50 fee to confirm that the phone was in fact broken. He assured me that if he could not fix it, I would not be charged. There was a cue of laptops to repair ahead of mine, so he stated that it might take a while to get to mine- first come first serve. I left the phone with him. I couple hours later i got a call that the phone was fixed. I picked up the phone, and while paying for the repair I asked how this might have been avoided. He sold me an SD card, and guided my adjustment default saving to the card instead of the phone's hard drive. While I can never be guarantees that no failures will occur, at least now I have the photos and contacts saved to SD and easily removable. I thought this was excellent service and this is where i will return in the future.

This is a great place to have your phone or tablet repaired. The owner, Ryan, is an entrepreneur…read morewho decided to create his own shop at a young age. That made me want to support them even more because this is a local homegrown business. Their prices and speed are extremely competitive too. I had my iPhone X screen and battery repaired/replaced for $150. My daughter's iPhone 6 got a new screen for $55 and her iPad 6 screen was replaced for $100. I know the parts are aftermarket and probably not the same quality as true OEM. But, if you are replacing parts on a phone, why pay top dollar? At that point, it makes sense to just get a new one. I certainly don't like paying for repairs to my devices. But, if you need it, this is the place. Since the staff seem to be vested in the business, they really care. Definitely better than the mall kiosks and other repair shops. Only unusual thing is their storefront is in an office complex down a long interior hallway. I assume it's because the rent is low and they got a lot of space cheaply. But, just know that it's not your usual "retail" location storefront. Overall -- Highly recommended.

Value This is the best deal for phone repairs! Ryan will…read morematch prices if you can find any lower, but good luck! He offered a glass and lcd repair for my galaxy note 8 for easily $40-$80 less than any other shops in the area. He had to order the parts, but he got them in just two days! My screen was shattered so badly that glass was falling off and the lcd had a black spot and lines across the screen, but now it looks like it's brand new! I was worried that a screen replacement on a note might make the stylus less responsive, but it works like I just bought it! Great, friendly service that I would recommend to anyone who needs their phone fixed.

Thank you Shelby Blaes (hope I've got the spelling right) for all you knowledge and support…read more Buying a printer ( BEST BUY)‍ to go with my new MAC ... and did not get any correct info on hooking it up there.. STAPLES WAS A FEW STEPS AWAY... BINGO .. you answered our questions, produced what we needed and were on top of every question we had!! Putting our Best Buy experience to shame.. just being truthful as these purchases should be a good experience..... as you've put some obvious money into something that you're expecting to work, right!?!? I can't thank you enough for doing your job so well! It's a blessing to get someone in the area your looking into that is honest and knows what they are talking about! We then bought a desk through another sales gal there who unfortunately the tag was on the wrong desk and when we got home we had the wrong desk! We brought it right back and you jumped right in on the situation, making sure we were taken care of and again I want to thank you for making our day a good one. Staples is extremely lucky to have you as a sales person with your knowledge your personality and the experience that you bring to your customers, thank you!!

Went to the restrooms and I thought I was going to vomit. They were so disgusting. They hadn't been…read morecleaned in months. Meanwhile, you have two employees standing up front just greeting you. You tell me what you think when you see these pictures. I think corporate needs to secretly come visit this place.

I came for an appointment and they helped me get my phone fixed they cleaned it up and cleaned the…read morecase too im glad I brought my phone here to be serviced they were efficient and professional and provide amazing customer service thank you team

absolutely worthless. called ahead of time to see if they could fix my problem. they said they…read morecould. I drive 30 mins to the store. completely under qualified front desk worker goes to the back and hangs out with the other worthless workers for 30 mins just to tell me they can't fix it and don't have the part.

Excellent service and great price. Highly recommend this business. I dropped my phone and cracked…read morethe screen. The damage was causing my phone to not work properly. My iphone 15 Plus was repaired as good as new.

If you are searching for a local option for your electronic repair needs, look no further than…read moreAER!! You will always get professional, trustworthy service when you take your phone/tablet/computer to him to repair. I recently had an old laptop hard drive repaired as well as leaving a few tablets. He was honest with me about the options to repair the tablets - even telling me that he was able to fix one, but that purchasing a replacement would only be $10-$20 more. Most places would take your money and not even tell you. When I got the laptop home I had a conflict with the type of Comcast internet I have at home and AER not only spent time troubleshooting with me over the phone but also included his world class IT department - both of whom tried for a good amount of time to help me connect to wi-fi at my home. In the end it was a problem with the type of tri band wi-fi conflicting with my dual-band wireless adapter. Which was indeed what AER and his amazing IT department found was the issue. I highly recommend you give Athens Electronics Repair a call for ALL your repair needs, you will be in good hands and will not be disappointed!! Thank you AER - you are a welcome addition to our area!!

Good experience overall, extremely expensive for a phone screen repair ($436) but apparently that's…read morejust the rate for the real apple screen + labor. Fixed my phone in less than a day. Nice guys working there and clean shop.

They could have more than one employee at the receiving station. It takes at least 1/2 hours to…read morejust get to expedite person. Not one shred of emphasis on customer delivery. I was there to get a screen saver installed in iPad. Told it would take 15 minutes. 45 minutes later I finally asked for f it was ready. Response, yea, probably done 20 minutes ago. "Do you think someone could bring it out?" What a joke that they gave kiosk all over stating fast repairs. I wouldn't use them if I had ANY option

Ever since they replaced my screen on my phone, it does not stay on. It keeps going off.read more

Only place that had the screen we needed in stock. It only took 40 minutes while others quoted 2…read morehrs. Awesome customer service and very fast! Definitely recommend

Great service and quick turn around time. Will recommend to friends and family if they break their…read morephones.

From the owner: Quickfix West Town Mall, located in Knoxville, TN, is your one-stop shop for cellphone and tablet…read morerepair and accessories. Our experts will have your smartphone or tablet repaired quickly while you wait. We strive to provide great customer service and fast, quality repair services -- that is why we stand by our warranty.

EDIT 10/31/22: After reviewing the case, Ubreakifix determined that it was indeed their fault that…read morethe HDMI port broke. They had us take the Xbox to the store where their advanced repairs are handled and fixed it properly at no additional charge. They also assured me that they would be training staff better so as not to improperly blame customers for damages. Original review: About three months ago, they "repaired" my son's Xbox by replacing the HDMI port. Unfortunately, they failed to secure the port. The reason I know this is that when it failed again and we took it back for repair under their warranty, they claimed that the port was "ripped off the motherboard." After receiving the Xbox from them the first time, we exercised the UTMOST care with that port and didn't even move the console after plugging it in. The only way that port could have been ripped off the motherboard is if it hadn't been secured properly in the first place.

As requested by their comment, I emailed all the documentation to the company, and they responded…read morewith their work is backed by a 1 year warranty. Now why would I want to take my phone back to them when they charged me to fix it twice, and both times they did so incorrectly?

I went to master battery for a battery for my car, and the man that helped me named Jared, was so…read morepolite and helpful. He was efficient and he helped when I didn't know what I was really talking about. He cared enough to help me when all other places I went couldn't care less. I definitely recommend going to Jared at master battery for an amazing experience and super friendly ambience!!!

These men were very nice and helpful! They have a lot of batteries to choose from. You can get a…read morenew one or old one. They install it for you too which only took 10 minutes tops. The batteries are an extremely good value. I am very happy :)