Ended up in here by chance & really pleased! The Mrs Rufus called Yours Truly up because she was…read morein a bind and her Chi got sideswiped by technology. Long pilgrimage short, she uses an iPhone4 to swipe credit cards for her business. The swiper is not like others that plug into any device. It is fit to a specific device (an iPhone 4 in this case). As we are forever tied together in matrimonial bliss, my Chi got tangled up in this Four Alarm Conundrum. Herein lies the rub ... the old iPhone is used via WiFi. It's technically no longer a phone. It is used merely to submit credit card & debit card transactions. So, now we have a device that is totally worthless but it has to be replaced with an iPhone 4. And no stinkin way am I payin full retail for a glorified iPod Touch. Of course the device dying and Mrs R. not being able to run charges is all my stinkin' fault! I mean, NATURALLY!! I'm never there, haven't touched the thing & you guessed it ... my fault. Ah, the joys of matrimony. As usual, I digress. Post ear gnawing and subsequent blood pressure hike, my Chi is toes up in the ditch. So, I think to myself, "Rufus, what the Fried Samosas are you gonna do to get this situation resolved, bring Mrs R. to bay and reclaim your Chi?" This is when I remembered this cell phone exchange business had opened on Bearden Hill. It's a nice, clean place between Soccer Taco and Pendergrass Shoe Repair. I was warmly welcomed by a nice man by the name of Ryan. I explained my situation to Ryan. He completely understood my situation and was able to help me find an affordable replacement. He was extremely knowledgeable (which is great b/c I'm tech deficient). I never felt like the idiot I am. They seem to have a wide selection of phones and smart devices. They buy, sell and trade the devices. I would encourage any & all to stop in if you need this service. As a side note, I was very impressed with something that happened when I was in the store waiting for my device to charge. A man came in wanting to sell his smart tablet. He had pulled up to the store with 2 other people in a dirty ass $300 jalopy that was on its last leg. It was quite apparent that they were all 3 hard up for cash. Ryan treated this man with the respect he was due. He was extremely polite and informed the man that his particular tablet was not in high demand (thus not worth a whole lot wholesale). He was very sympathetic to the man's situation. You could tell that the man appreciated Ryan's honesty and professionalism. Anyway, it was good to see people being treated well no matter their station in life.

In light of the high cost of a new cell phone and the rapid depreciation of a new device, it only…read moremade practical sense to visit The Phone Exchange to see their selection, and I'm glad I did. All I wanted was a replacement for my iPhone 11, which developed a bad board after 5 years of faithful service. The price I paid at The Phone Exchange for a comparable replacement of my old phone was literally less than HALF the cost of a new phone at the Apple Store in the mall, and it was well worth it. I highly recommend The Phone Exchange.

Shahida did a great job assisting me with finding a new cover for my tablet. This is my second time…read morecoming to Wireless Trendz to purchase a product. They are quick and efficient!

I few months ago my switch stopped working I brought it to RG technology and a week later they told…read moreme the problem which was a single component and they charged me 200$ for it. I would never pay that much I might as well buy a new one. So instead I came back to pick it up but the person working there at the time was on there phone and said they could have it tomorrow because she didn't want to "Mess anything up" which is upsetting knowing she's not even doing anything. Im sure there a great company just not good service.

The small screw that holds down my NVME drive was missing from my motherboard and after looking all…read moreover town and being turned away RJ Technology helped me out with no charge.

Great service and quick turn around time. Will recommend to friends and family if they break their…read morephones.

Surprised at how professional this little place is, and the prices are quite competitive. Not sure…read moreabout iPhone but Android users should definitely keep this place in mind.

I brought in a Samsung s4 cell phone in about a week ago for repair, not expecting a positive…read moreoutcome as three technicians around Knoxville had already viewed the phone and diagnosed a complete motherboard failure and no possibility of repairing the phone. The little shop had three customers ahead of me, so I waited. When I met with the technition, I described the phone's behavior and stated that if the repair were a lost cause, I was not interested in paying a $50 fee to confirm that the phone was in fact broken. He assured me that if he could not fix it, I would not be charged. There was a cue of laptops to repair ahead of mine, so he stated that it might take a while to get to mine- first come first serve. I left the phone with him. I couple hours later i got a call that the phone was fixed. I picked up the phone, and while paying for the repair I asked how this might have been avoided. He sold me an SD card, and guided my adjustment default saving to the card instead of the phone's hard drive. While I can never be guarantees that no failures will occur, at least now I have the photos and contacts saved to SD and easily removable. I thought this was excellent service and this is where i will return in the future.

Computer Depot used to be my go-to for computer problems. The last time I used their services was…read morein 2022 after I had been being cyber bullied and my computer and WiFi hacked for nearly a year while I was renting a senior apartment from Knoxville Community Development Corporation (KCDC) in Knoxville. I already knew KCDC was involved. They have a reputation for going to extremes to target and retaliate against residents, and I had filed HUD complaints against them. When I brought my computer into Computer Depot, the manager/owner looked at me with eyes as big as saucers. I felt intuitively that something was not right. I gave them my computer and asked them to wipe the hard drive and reload my programs to get rid of the malware. When I came back to pick up my computer, I found that they had disabled my Secure Boot and installed a program that allowed them to come and go from my computer system, but also left an open door for the hackers. That was like a big clue that KCDC had hired them as "black hats" to facilitate their cyber harassment and surveillance, which included turning my apartment neighbors against me and encouraging them to harass and surveil me. Two attorneys who reviewed my screen shot evidence warned me that KCDC might be setting me up for a criminal indictment. I will never use Computer Depot again.

Great and immediate help by phone with connecting 15 year old asus to home network. Very patient…read moreand polite.

Reliable Solder Repair from LexIT Systems in Knoxville: Expert Micro-Soldering by Alex…read more I needed a delicate micro-soldering job on a very small, irreplaceable 6-pin connector. Alex at LexIT Systems provided efficient and competent service, completing the repair the same day. For anyone in East Tennessee needing professional hardware repair, especially micro-soldering or complex electronic repairs, at a reasonable and fair price. Alex from LexIT Systems offer a reliable solution.

I'll admit: thought about going to Knoxville, but after reading the reviews, thought I might as…read morewell try Computer Plus. First: they have moved to Madisonville, but that's still better than Knoxville. Second: personalized service you will never get from a big corporate franchise! Third: pricing that is second to none! Alan isn't paying for large overhead or answering to stock holders. That savings is passed on to us! Fourth: it is far more rewarding supporting our local businesses and helping them! Lastly: our Dell was fixed in under 24 hours, runs like it's brand new and it was so affordable! Great guy, great local business makes for a great experience! Thanks Alan!!

I have used their service on a couple of occasions. The service is amazing and turnaround is fast…read moreand price very reasonable. I have a Hard-Drive about to fail, and it was replaced, cloned and returned to me the next day. If you have any computer issue, I highly recommend Alan. Check his hours of business first, he currently is working 9-12.