Christopher is THE absolute best! Hands down. I called because I had been to walmart, autozone, and…read moreadvance Auto parts with no hope in sight. Someone told me to call O'Reilly's and I called and Christopher answered and took all my stress away. He just told me to come on in and he take care of me. He literally did. I was in and out and just near minutes. Yeah the best personality and gave you such an ease and comfort to lower your stress level immediately. I hope I don't have any more car issues or light bulb issues but... I certainly know where I'll go if I do. Thank you sooooooomuch Christopher! All the best to you.

The manager, Gloria, will take good care of you. Excellent customer service, and they install new…read morebatteries for no cost. Great experience!

Wow! Amazing service! We were ready to head out on our road trip when the battery decided to die!…read moreWe looked up a place close by and came across Batteries Plus! Not only were they friendly, but they had us changed out and ready to go in less than 20 mins! Thank you so much for the quick and friendly service!

​I am writing this to warn local consumers about the warranty practices at this location. I…read morepurchased a battery here that failed after only seven months of normal use. When I brought it back to execute the written warranty I paid for, the store-level experience was incredibly frustrating. ​The employee on duty attempted to twist the terms of the written agreement, telling me that if they gave me a replacement battery, it would carry absolutely no warranty moving forward. Because they refused to honor the clear terms on the spot without stripping my future protection, I was forced to leave, drive to a competitor (Advance Auto Parts), and spend $286.61 out of pocket just to get my vehicle safely back on the road. ​To protect my rights, I formally escalated this entire paper trail up the corporate ladder, eventually reaching out directly to the company President, Dennis Norris. To the corporate office's credit, they immediately recognized the error, bypassed the store's narrative, and issued a full $233.19 refund for the merchandise. ​However, I allowed this business ample opportunity to make the entire situation right. Instead, the staff on duty stonewalled me and corporate decided to pick and choose at their convenience what my loss was. When I requested reasonable reimbursement for their employee's mistake and my forced extra expenses, they flat out responded with "denied." ​If you want a warranty that is honored without a fight, take your business down the street.

They always are so fast and courteous when I need to replace my key fob and alarm batteries. I'm in…read moreand out. I know I could buy cheaper ones and do it myself, but I don't want to wrestle a key fob and possibly break it - like I have done before.

Great customer service and my battery was in stock. They are a great team. I would definitely pick…read morethis location again if needed.

Christina & Jesus were extremely helpful at this location, some of the BEST customer service. As…read moresoon as we arrived they were already outside helping us with our battery. Had us in and out within 15 minutes. These two deserve some recognition for their kindness and hard work.

From the owner: Get the job done right and save money on your repairs with parts, tools, and accessories from your…read morelocal O'Reilly Auto Parts. Stop by any of our 6,000+ locations to enjoy free store services, including O'Reilly VeriScan Check Engine light testing, wiper blade & bulb installation, fluid recycling, and free battery testing near you. If you need a specialty tool for a one-time repair, check out our Loaner Tool Program, where only a refundable deposit is required to get you the tools or equipment the job requires. Stop by an O'Reilly Auto Parts store near you, where our parts professionals are happy to answer any project-related questions and get you everything you need for a complete DIY repair. With locations across the US, Puerto Rico, and Mexico, there's always an O'Reilly Auto Parts near you!

I got immediate professional help with friendly service here. Just can't beat it and the price was…read morevery competitive. 3 year warranty! I highly recommend this business! All I did was pop the hood and they done the rest.

For a girl that has to do a lot of things on her own changing a battery is not one of them. I have…read morea 2015 Chevy Impala and I had NO CLUE how to change out my battery. Not only did Battery Warehouse of Baytown save me 50 bucks but they also helped me figure out how to put the battery in my car. I always go to Auto Zone or O Reilly's to get my batteries but I think it is well worth the drive from Pasadena to Baytown to get my battery replaced from Battery Warehouse of Baytown. For the next two years I have worries either if this one goes out. They gave me a free 2 year free replacement deal. Thank you Randy!!! (shop owners name)