My battery started to die on my Tacoma. I went in and Israel helped me! He had a great selection of…read morebatteries and helped me pick a battery and installed it. He also gave me some great information regarding my old battery. I left very satisfied and love the price for this battery. 100 percent recommend coming here!

The battery I needed was in stock and the price was fair. The sales person Israel was knowledgeable…read moreand very pleasant to speak with.

Even though I returned my battery (my fault for taking inaccurate dimensions) the owner was really…read morecool about and also just a really cool guy. We got to talking about Chicago vs Cali and pretty much aligned. He's very easy to get along with and I'll definitely be going back when my other vehicles need replacement batteries.

Went to Batteries Plus on Bristol Street Santa Ana with 1 good working fob and 1 new fob to get a…read morespare fob programed. Joshua the store manager took both fobs and tried to program them. 2 hours later I now have 2 fobs that don't work! They only start the car but all remote functions are dead. We schedule for him to come out the next day to program my keys. Next day Josh the store owner comes over and tries to program my fobs again. No luck and states that his system needs upgrading and he will be back tomorrow. Josh now clears all functions for 1 fob. Next day I'm waiting for Josh to show up. Waiting, waiting, waiting, No call no text message no show. One day passes no call no show no text message! I GOT SCAMMED and by the owner of this Batteries Plus store! DO NOT GO TO THIS STORE, THEY DO NOT KNOW WHAT THEY ARE DOING.

Great service and quality Batteries... Ralph at the front…read moredesk is the man ! Reza RTM motors

I used to believe the hype about Interstate Batteries being top of the line. I don't anymore. I had…read morealready begun to see them backing off on their warranties and essentially not backing their products. The last straw was the motorcycle battery I bought 14 months ago that came with only a 6 month warranty. It will no longer hold a charge. When I asked the guy at the counter if $25+ a month for a motorcycle battery was acceptable, he seemed OK with that. Even though I got 14 months out of it, that's still $10-$15 a month which he thought was a bargain. No offer to prorate on a new one for me either. He told me that this would not be acceptable to him if he were on my side of the counter, but that it should be OK for me. I told him that this was an unacceptable amount of risk to me and that I could not buy a replacement battery from him today. Nor could I buy a car battery from him for my two cars that will need new batteries in the near future. He said that the computer wouldn't let him rectify the situation and that there was nothing he could do. He probably did me a favor anyway. I got a new Duracel battery at Batteries Plus with a two year warranty. I took advantage of some Labor Day sales and got it for 35-40% less than what Interstate would charge. I gave Interstate a chance to retain my business and they failed just like the battery they sold me. Spend my money well because that is all you are getting.

Thank you so much PowerTron!!…read more I received a recommendation to try these guys out for Great Customer Service and reasonably priced batteries; they didn't disappoint at all! Craig (I believe was his name) was the first gentleman to greet and assist me. I told him my car make and model and that I needed to replace my battery since I hit my 3-year mark on it and he instantly let me know it would cost $105 (which included installation by the way; what a good deal)! Not only that, he and Juan got started on it right away and it only took about 10 minutes to get it replaced! By the end of it, I had to pay with two cards and Craig kindly only charged me a total of $103.90, I had to give them a 5 star review! They absolutely live up to their reputation, kindness, efficiency and quickness! I'll definitely recommend them to anyone who's looking for great service and affordable batteries! Thanks again!!

Great experience, great explanation, told the team my plans for Offroad and adding more electricity…read moreand he broke down my battery change schedule and answered all my questions. In and out 20min! Less than 100$. Highly recommend. Best in the area by far. Best value especially with the customer service, very honest place.

Called on a Monday, I was told they would have the battery on Thursday. So I called on Thursday,…read morethen they said the battery would be in on Monday. So I called the following Monday then I was told the battery would be there Thursday... Off to O'Reillys I guess

If you're looking for an affordable refurbished battery with a 6-month warranty, this is definitely…read morethe place to check out. I paid only $65 with a core exchange, and they even installed it for free! Whether you're buying, selling, or just trying to get a few more months out of your car without spending a fortune, I highly recommend giving this place a try. Great prices, friendly service, and free installation make it an easy 5-star experience.

These guys are great. Got me out of a few jams over the years. Javier is a great representative of…read morethe company. Very professional. They are my go to for all Apple. Quick service also. Thanks guys.

I've bought vehicle batteries from BP in the past in Costa Mesa and been happy…read more So I bought an Optima battery here in December 25 had to wait till mid January for them to get it. I installed and went on with life. All of a sudden it's drained. I get back to the store. The guy tests and says it's not the battery, it's the alternator. So I go to a mechanic with ACTUAL alternator testing capabilities and told NOTHING wrong with it. So $300 for a new battery and install. NOW because Batteries Plus won't refund only replace. Now days later I have to go back a 3rd time, WAITING for them to get another battery, leaving mine there. So now I have to store a backup battery I DON'T NEED. They left me stranded and HAD to buy a new one else where. NO REFUND just replace? Very disappointed. Seriously managed to not swear. I do plan on calling corporate because this is totally based on a wrong diagnosis by the guy at 17th st Santa ana store. NEVER AGAIN!!!

This place exceeded my expectations! I came in for a new hybrid battery, and they helped me every…read morestep of the way with a smile. They were extremely knowledgeable, honest, and professional, and they gave me an unbeatable warranty. I'm so glad I can drive away knowing I won't have to worry about my battery for years to come. Highly recommend these guys! :::

Super amazing service from these people. Very polite and eager to help. Definitely felt at peace…read moreleaving them my car to fix my hybrid battery. This is my 3rd time coming back and they do honor the warranty they offer. For how expensive these services can be, they offer great pricing. I noticed they have their bachelors degree in electrical engineering when I was waiting in their lobby, so obviously they know what they're doing, and experienced. I definitely will be back for service in the future! Thank you so much again! Very satisfied, check engine light so went away and didn't come back on. Helped me pass smog check at $60 instead of $350! Very happy !

Came here to get a cabin filter for my air conditioner and left with that plus a tire pressure…read moregauge. Easy transaction, walked in and let the guy at the register know my make and model and I was out the door. I installed it myself thanks to YouTube, in the parking lot. They are in the same shopping center as Marshalls and Cold Stone Creamery and Walmart.

One of the worst locations for Customer Service ever. I stood there standing waiting for somebody…read moreto help me and the manager is just talking to this guy they need a part but didn't even realize that there's another person right there waiting for them to be rung up. Probably be my last time ever going in there because that was a waste of time for me to stand there I could've gave somebody else my business be aware of bad customer service

This place is the best! Alex and Johnny really know how to take a golf cart from ok to AWESOME!…read more They took our 95 EZGO TXT Medalist and put an extended roof, battery meter, upgraded motor, windshield, lift kit, spacers and painted it a matte black. I am so glad I found this local company that offered the convenience of pick up and delivery, and were so accommodating to my busy schedule. The communication from Johnny was awesome, sending me updated pics along the way. Don't hesitate to give these guys a shot, you won't be sorry!

Very pleased with the 24 hour turnaround on getting my 1950's cart picked up, repaired , and…read morereturned.

Pricing was really good for battery change on my gshock to other competitors around the area.read more

The individual working the counter was incredibly rude, clearly didn't want to help or engage in…read morenormal conversation to help or offer suggestions. He seemed to be cool with the gentleman he helped before us. Also, no greeting of "hi/welcome in/be with you in a minute. We had wait for other person to leave and ask for help. We were obviously bothering him and I will never return to this place. I asked if I could return the product if it didn't work and he said, "Only if package is unopened (scoffed), I can't sell an opened package". Backstory: Light bulb needed is for a very old piece of furniture and we had been hunting for replacements for the longest time and another store recommended this place. Per the website it does not say "product must unopened" for a return. Maybe update that.