Was getting a bunch of erroneous warning lights on my dash, indicative of a low battery. Went to…read moreauto zone to purchase a new one and swap it. In my car the battery is in the trunk under the spare tire. So it's a little more involved to do to replacing. Ricardo assisted me and did the entire job and had all the tools to do. He did it right there and had me up and going in no time. For an unscheduled quick visit it was A+. Highly recommend Auto Zone and thank you Ricardo for your knowledge, assistance, and professionalism.

Needed a new battery & install. Very responsive team & excellent service! I called ahead and the…read moreperson on the phone was very patient with me. After confirming their location had what I needed, Efren helped me with the install. Very quick process & Efren kindly answered my questions, too.

I ordered part online. It was delivered on time and was what i order. The staff was incredible in…read morelistening considering asking for what i deemed an unusual request. To me it seemed like a customer focused positive experience where they really helped me save some unnecessary expense as well as time and hassle. Its that type of business i think deserves to be praised for providing good service. Thankyou.

I have to give major credit to Chris, the assistant manager at O'Reilly Auto Parts in Fountain…read moreValley. I accidentally dropped a light down into the bottom of my bumper, and without hesitation, Chris literally got down on the ground and took apart part of my bumper just to help me get it out. Talk about going above and beyond! This location consistently delivers outstanding customer service -- but today was next level. I've been driving for Uber for over 11 1/2 years, and I can confidently say not every store operates with this kind of genuine care and professionalism. O'Reilly's is head and shoulders above the rest when it comes to auto parts and service. If you're looking for real, old-school customer service with a smile -- the kind that's hard to find these days -- look no further than this Fountain Valley O'Reilly's. Ask for Chris!

Writing from a car dealership that has dealt with many different repair shops, these guys are…read moresimply the best. We've been in the business for 15+ years and these guys know what they're doing, been coming in since 2024. I've given them tons of different vehicles for work & they've done an excellent job on every car. I won't be going anywhere else. They're always busy & it's for a reason. Jonathon & the rest of the team are amazing.

Been coming here since 714 tires days in 2012. Been a customer ever since. Always get great deals…read moreon tires. Johnathan has Great customer service and always helpful giving me great information about my cars and what needs to be work on. David always treating his customer with hospitality. Which always brings me back. Congrats on the bigger location and hope to come here more with my cars need

On a brisk and balmy day, I sauntered into this plaza in Santa Ana in need of a specific part for…read moremy 2012 Acura TSX, 4-cylinder. Lo and behold, she ordered the correct part... a lifesaver. This former bolsa auto parts has been around since forever. My father used to order parts here all the time before he retired his auto mechanic shop. Even today, I was able to come in and talk to the owner buying an expensive part for a great deal for my Acura TSX to fix my check engine light. You should definitely speak to the owner here as I saw her juggling 2 phones while speaking in many languages (English, Vietnamese, Spanish). However she can multi-task and still cater to me, helping me to order a part that fits my car perfectly. It is located in the plaza and there are ample of parking spaces. This store has been a lifesaver for my car and it seems that the owner has a lot of spaces and inventory to store a lot of parts. Most parts when ordered, will come within 2 days. I am glad I made the long drive from Huntington Beach just to this location solely due to the convenience and value. Yes, it is just that good.

This place use to be good now everytime I call I cant understand one single word of one of the…read moreworkers there thick accent pretty bad service just trying to check inventory.

Every time I've gone into this store they have been so friendly and helpful! This auto parts store…read moregoes out of their way to assist you!

Best service, best quality auto parts now featuring AMSOIL high-performance synthetic lubricants…read more Highly recommend Bruce and his team for all of your auto supply / parts needs. https://www.amsoil.com/performance-tests/?zo=1229578

I purchased BMC performance air filters for my new Nissan Z here. I picked them up when they were…read moreready. When I tried to install them, they did not seem to fit correctly. I emailed them and got a response the next business day. After a couple of emails, they were willing to give me a refund. When I went back to get that done, I spoke to the owner, who asked if I'd mind letting him see the issue. I had no problem. The new filters were clearly of higher quality then the ones that came with the car. They also were made withy higher quality materials. That seemed to be the issue. The old filters fit very loosely into the air filter housing and the new ones did not fit easily. After a few minutes and some pictures, the owner discovered that the filters do fit, they are just far more snug. He as willing to give me the refund or have someone trim the filters. After they fit, neither was necessary. They'll work fine. I really appreciated how willing EDO was to deal with the issues I had, including giving me a refund, which I ended up not wanting. I already saw that they have a great selection of high end car lubricants and I will be back here to have them do the oil changes on the car. I came in to buy air filters and I left wanting to be a returning customer.

My feedback reflects my experience and the issues I faced…read more The EDO product line is strong, including the Tomioka Turbos. I purchased a used unit from a vehicle with a blown engine. The engine failure was not caused by the Tomioka turbo. The turbo held together through an internal engine implosion. The blade damage was minimal and no damages to the bearing, which shows the strength and build quality of the unit. EDO assisted with obtaining the missing components for this pre-owned kit. They supplied the required bolts, nuts, gaskets, couplings and the sensor in a fast and efficient manner. Due to current pricing and inflation, the total parts cost was about 1,000 dollars. The turbo kit has performed above expectation. My vehicle produces 361 hp and 301 tq at the wheels on flex fuel. I expect solid service from this pre-owned kit. If any issue arises, I take comfort in knowing a long-standing shop such as EDO Performance is available to support me.

I can't say enough good things about the help that I received from PJ today!…read more He went above and beyond what was expected to help me with a few items. As well as getting my headlights from terrible to almost new, by suggesting an amazing plastic cleaner. TY sooo much :) Highly suggest this AutoZone, with PJ.

dont even bother, as they are all either rude or just incompetent…read more oh, where to start. let's see...i brought my bosche battery here because my car wasnt starting and the battery was totally drained from trying to start it. I figured if nothing else I could at least test battery to make sure the batteries battery wasn't the cause of my issues. I'd see a commercial about how their experts would be happy to test a battery and stuff anytime. Well, needless to say, I went in there, and the person working in the counter, looked at me like I was speaking a foreign language when I asked if they could test my battery to make sure that it wasn't my battery that was dead and then it was something else and so he goes and get some tester and reports back how there's no charge and I'm like "yeah I know that, but is it able to hold a charge?" and he looks at me with a dumb stare like again I'm speaking a foreign language. Regardless, I end up basically donating my boesch batteries and buying one of their batteries off the shelf there. Why do I say donating? Because of course I get home put the battery in and it still is not starting so it's not the battery that's bad since I have a brand new one of theirs that I really didn't want instead of my OEM boesch battery. Fast-forward to three years and I start having more issues with my car not starting so again I'm trying to rule out the battery as this battery doesn't seem to be holding a charge after only three years. Once again, I end up replacing the battery with a brand new one only to find out that it still isn't starting so it probably wasn't the battery but whatever now I have another brand new battery that I don't really want. Here's where it's good, I go to get the core deposit back for the original battery of theirs that I bought that I didn't want and I was faced with nothing but rude and just unimaginable horrible customer service from who is the manager working in the story at the time. From the moment I walk in there and they hear that I want a court deposit. I am met with nothing but attempts of trying to deem me in eligible to get a court deposit. "Well it's gotta be done in 90 days..." is the kind of stuff I hear from the manager. Here's the best part, is I originally had purchased the first battery myself and put it on one of my credit cards, the second battery I was in a bind and my father in attempts of helping me out quick had me put it on his card so I didn't have to worry about it because I was in a hard place financially at the time. Oh boy did this just completely mess everything up because I didn't have my original receipt for the battery from 3 1/2 years ago and apparently they were unable to look it up in their computer. OK it just happens. I have my laptop on me as my phone was dead.... do they have Wi-Fi I can quick hop on in search out this receipt so that we can get this $20 or whatever it is refunded to me? No, of course not. So I have to go out and basically Ward drive to find a Wi-Fi signal in the area businesses surrounding the store so I can finally get on a free Wi-Fi and searching my email for the receipt for the original battery. 15 minutes later I finally get it all tracked down and go back into the store and once again just rude attitude while I go and track down the receipt for this thing. So what is the manager finally do he finally gives me the court deposit back but he refund it to my dad's credit card why the hell would you do that when it was on the original battery that I purchased on my credit card that makes absolutely no sense and even more so he could not even ask me if that was the preferred method of receiving this deposit back he just took it upon himself to do it without asking. And then when I questioned him in doing so he looked at me and snapped at me like I was some idiot, and it was a ridiculous question to ask. Never again will I set foot anywhere near the store as they're just incompetent rude and I'm still pissed that I gave them even a dollar of my money in the past.

Just wanted to say that PJ and Zaria did a great job taking care of me when my girlfriend's…read moretransmission was acting up on her 2012 Toyota Camry. I came in for some transmission fluid and PJ in particular helped me determine the problem wasn't necessarily the transmission fluid.... It was more likely the Solenoids that were dirty cause my girlfriend drives like a crazy person everyday, all the time. PJ recommended Mass Air Flow Sensor Cleaner and it worked great cleaning up my girlfriend's Solenoids. Unfortunately PJ didn't have any advice on how I could get my girlfriend to stop driving like a bat out of hell but I'll still give him 5 stars cause he likely saved me hundreds if not thousands of dollars taking it to a mechanic. Thanks PJ!

My car battery was dead when I left work on a Thursday afternoon. I knew I hadn't left anything on,…read moreand the battery was original, so I knew it was time for a new one. I got a jump from a co-worker and drove straight to Pep Boys. This place was next door. I walked in and was greeted by a very friendly, knowledgeable, and nice guy named PJ. He had me pull up and tested my battery for free. Turns out it was bad. So I bought a new one from him and he installed it on the spot. Could not have asked for an easier, friendlier, or more hassle free experience. PJ is great at what he does and made me feel well taken care of. I will definitely come back. This place is great.

Just got back from a great experience at O'Reilly auto parts... I didn't realize it was in the same…read moreshopping plaza as Ross and CVS. I really appreciate that the team there did not try to upsell me.. as I've been upsold many times in the past. I got my battery replaced which comes which came with a four year warranty. I also appreciated that they had three different kinds so you can pick between the various level levels. It's hard to find good auto places that don't try to upsell you a ton. Thanks, Christian!!!

My battery died and needed to be replaced. Even though the store was crowded, I was helped quickly…read moreand efficiently. I bought a new battery and also received a credit for returning my old one, which was a nice bonus. Staff was helpful and the process was smooth. Great customer service--definitely appreciate how easy they made it.

They don't make auto parts stores like they used to, but I found one in Jerry and his team know the…read morebusiness I would highly recommend them!

Store is a filthy unorganized pit. The guy working is extremely rude, extremely unhelpful and…read moreopenly discriminated against me. I can't talk due to cancer, I have to ask question with the 'Notes' app on my iPhone and the guy refused to help me. I do not recommend spending your hard earned money there.