The banner at the top of batteryclerk.com reads as "BatteryClerk Prime FAST 1-2 day shipping to most of the USA" (what does "Prime" have to do with anything other than set an Amazon experience expectation?) I placed an order on 04/28/26 and the status still shows as not having shipped. On 05/06/26, I called the hard-to-find toll-free number of 888-808-3520, and was told that the power tool battery that I ordered was not in stock and had to come from their distributor in China. She anticipated that I would not have the USPS tracking number until Friday, 05/08/26. I will update this review with my final thoughts once I receive and charge/use the replacement battery. read more

BatteryClerk - Contact # in tiny font - Battery Stores Near Me - Delray Beach, Florida

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Avoid this company. I live in the mountains and do not get USPS delivery. I paid extra for FedEx to deliver the battery. They sent it USPS anyway (I guess they are just going to pocket the extra I paid). I can't get the battery and they won't refund my money until they get the battery back - even though it was 100% their fault. Incompetent and dishonest. read more

I thought I had bought a replacement battery for a UPS used in my computer operation. But they sent the wrong battery, and then refused to exchange or refund my purchase. DON'T TRUST THIS COMPANY!!! read more

This "company" is a joke. Their website insinuates that orders will be shipped out within one business day, with 1-2 day shipping. 10 days later; not a word... nothing... Contact them for an ETA, and the next day I get an email with a tracking number, saying they have now shipped the product... Another two days later I can see that the shipping company has not yet received the package... What a joke... we can all freaking create a shipping label... I let them know that I assume they simply didn't have the product they had charged me for, and that I would proceed to dispute the charge. Which I then proceeded to do... read more

So far not good and I haven't even received my charger yet. A week & 1/2 after ordering, I downloaded the app to get an ETA, and the order was magically created with the shipper at that very moment. When I emailed battery clerk to ask about the delay, they just said the order had been transferred to their logistics company. F grade for customer service. I'll be surprised if this item arrives at all. Do not recommend!! read more

This company is a scam. They don't keep products in stock, even though their website advertises 1-2 day shipping. You'll place an order, pay extra for 1-day shipping, and then wait weeks, or even months, before anything is shipped. A short delay is understandable, but this is unacceptable. They also won't let you cancel your order. As soon as you pay, they generate a generic shipping label, not an actual shipment, just to claim the item was sent. It's dishonest and deceptive. If you read their reviews, this is happening to a lot of people. read more

I bought four 12 Volt 75 amp lead acid batteries from BatteryClerk for my Ryobi Electric Riding Mower on May 4, 2020. The batteries cost $146.99 each and have a one year warranty. Due to a scheduling delay at an Ryobi Authorized Service Center, they were not installed in my mower until June 25, 2020. One of the batteries failed and was reported to BatteryClerk on June 6, 2021. The battery lasted for less than one year in my mower although the warranty had expired on May 4, 2021. These batteries are expected to last five to seven years. I asked them to honor the warranty and replace the battery since the actual operating time was less than a year and the warranty had expired just a month before, but they would not consider it. I would not recommend buying from this firm. They sell defective products, are not flexible in special circumstances, which results in poor customer service. read more

BatteryClerk - Battery load test indicates that the battery supplied by BatteryClerk is bad. - Battery Stores Near Me - Delray Beach, Florida

Ordered 2 batteries for two completely different motorcycles and they sent me 2 identical batteries. Needless to say, one worked and one didn't. Upon notification, Ivey requested pictures of the original battery along side the replacement they sent me, kinda bizarre given they are in the battery business. Apparently their software indicates a BMW F700 and K1600 use the same battery. So here we are 3 days later with positively no solution forthcoming from them. These people are clueless, I just want my money back. read more

BatteryClerk - Battery Stores Near Me - Delray Beach, Florida

Ordered a battery that their website stated would fit my Harley Davidson. The battery arrived and would not fit. Told they sent the battery I ordered and would not provide a RMA because it was my fault. Save your money and stay away from this 3rd rate company. read more

I placed the order on 12/18 after reading on the site that most orders ship quickly. 2 days later after hearing nothing, I contacted the seller. Another 3 days later I received a response to my support ticket stating the item was backordered (this is not disclosed prior to purchase so one assumes items are in stock when it now seems this merchant is merely a drop shipper/middleman) and then closed my support ticket as if all was well. I have been without a phone this whole time and it is not safe for me. I should have simply paid more to receive the item from a reliable seller. I need a refund in order to replace my order. Very very upset with Battery Clerk's zero urgency response times and generic messages. Just 2 days ago, I got another generic message asking me to confirm receipt of my item!!!!! Does the merchant not bother to notice they have not shipped me anything yet??? Had to file an Amazon Pay A-Z Guarantee Claim. read more

On march 10th we ordered 2 replacement batteries for our jumper packs. Shipping was late by 2 days. Only received ONE battery in a damaged package! When I reported it the ticket got closed saying order was delivered!! The box wasn't even big enough to fit 2 batteries in! Meaning, this was INTENTIONAL on the companies part!! I don't know who got a battery at my expense but it is absolutely bull!!!!!! We will not be using this company again read more

I wish I could give zero stars. Terrible customer service and communication. Website lists erroneous information for battery applicability. Got wrong battery because of that, they made no apology, just excuses. Had to pay shipping to return it, then they never issued a credit. Had to file Paypal complaint. Their attitude toward customers is that it's a privilege to do business with them that customers need to earn. Get a wrong battery? Too bad, your fault. STAY AWAY read more

Ordered a battery online. Credit card was charged immediately but never received either an acknowledgement or the battery itself.

They are a 3rd party seller on sears.com. They might send you the wrong battery, and by wrong one I mean completely different size and model. It won't matter that even the invoice in the box matches the battery you ordered but the battery supplied has a completely different model #. You will email them if this happens. They will tell you to ship back at your own cost for their mistake and will admit its the wrong battery but too bad no return label will be provided. Horrible company with horrible customer support. This review cost me $20 (the cost of the battery I ordered that will cost me $14 to ship back the wrong one provided and get a refund for a whole $6). read more

Cann't comment of battery purchased as "adapters" to allow it to function have been promised since August and still not received. I finally got them to "register" so as to track package (two very small clips).. They gave me UPS tracking number and UPS never heard of them. BUYER Beware these folks don't know the meaning of the word "integrity" read more

We have a wholesale account with these guys for the past year and can't say enough about them and their products. They've saved us a lot of money and aside from one questionable battery out of hundreds their products have not let us down plus they're super easy to work with. read more

Needed a battery for my sony headphones. I did a chat consultation and was told exactly which battery to order. I ordered the battery and the delivery time was lousy. When I finally got the battery, it did not fit. I sent a pic of the battery not fitting properly and asked for a label to return it. I was told by Arlyn in customer service that labels are only generated when it is our fault. After explaining to them that I had screenshots of the chat consultation ,And would go to social media, all of a sudden I got a label. It has now been weeks since it arrived at their return facility and I still do not have a refund. It's no wonder they have an "F" score on the Better Business Bureau site. read more

If you want to pay for 2 days shipping and get your order 3 weeks later order from these guys. Ur better off ordering thru eBay. These guys charge you 30 dollars for a battery they order from China. Never doing business with them again . Just cut the middleman and order from eBay read more

I bought a motorcycle battery from Battery Clerk through Amazon.com. It didn't last the full year, but was covered under warranty. They required that I pay full ship to them to send it back, and for the new battery. They never explained this clearly until I had already sent it to them. I am out more than the cost of the battery just in all the shipping costs. They will do nothing for me! I will never buy through them again. I will be contacting Amazon about their poor vendor! Don't buy from them! read more

Do not use this company. They are either incompetent or fraudulent. One or the other. Weeks have gone by. No delivery. No real information about Delivery other than we will get back to you (only after a phone call following several emails. Despite risky guarantees on their website I am experiencing a continuing and weeks long failure to refund what I paid for an expensive battery that was never delivered. Buyers beware read more

This is one company to AVOID buying batteries from. They are one of WalMarts sub-contractors for batteries. I would advise that you AVOID this outfit like the plague! 1. Poor Customer Services 2. Inadequate and poor packaging of goods which caused damages 3. Poor replacement coordination 4. Inadequate knowledge of employees 5. Poor communications trying to return a damaged article 6. First shipment of replacement never received 7. Second shipment took over a week on USPS Pri Mail which tells me they offered false shipping information to us. 8. Several email communications trying to get RGA# for defective/damaged product Not a good company period! read more

I wish to thank battery clerk for their assistance in obtaining battery's for my medical scooter. I even called my local medical supply co. to let them know what crook's they were. Battery clerk lived up to their word. Ed Piper retired76@neo.rr.com Warren , Ohio read more

Wish I would have checked here before my attempted purchase... I ordered on 22 Mar 2018 and here it is 7 April with no update other than when I talked to Chad on 28 March saying that it was due in to their distribution center within a day or two. Stated that I would receive an update on shipping status as soon as it shipped. Emailed again on 5 April and got a response from Elenita Hello, We are sorry for the late in response. We will contact our warehouse to follow up the shipment of your order. We will forward the tracking once fulfilled. Regards, Elenita BatteryClerk www.batteryclerk.com What a miserable excuse for a store in this day and age. I am contacting my credit card company to have the charge reversed and ordering from a reputable business. read more

just received this order. While the outer packing was fine no marks or indents the battery itself was cracked with the plastic pieces inside the box, which would indicate to me it was sent defective. This is a lead acid battery and I am floored that it could have been shipped out in such a fashion. The battery has been safely disposed of and I will not be dealing with them again read more

I ordered a battery for our business's handheld computer device. I wanted to receive the battery as soon as possible but didn't see an overnight or two day shipping option. Unsure the fastest shipping option to choose I called the customer service number and spoke with someone. She told me Priority shipping was the fastest that they offered she also said because I was only ordering 1 battery that I needed to order online that I could only order over the phone on larger quantities. She NEVER told me it was going to take weeks to receive the order. I kept checking in by email with the company and "Chad" kept emailing back that they were processing me order which means they are waiting to receive the battery from whoever they buy it from and then resell it to me. After multiple requests for updates and the same form letter back from "Chad" the battery finally arrived! little over 3 weeks from placing my order. We have tried using the battery several times now and have had to borrow a battery from someone else we know as the "New" battery we bought from Battery Clerk will only work for about 10 minutes, will not hold a charge. I emailed "Chad" yesterday and asked for a return pre-paid shipping label and didn't hear back. I called the company this morning it took a while to finally get a manager I expressed to him my frustration with this whole experience (he didn't care at all!!) I told him I wanted to be refunded immediately for the battery since I've had to purchase one already else wear and since they one from Battery Clerk doesn't work, and a postage paid envelope from them. He said he wouldn't refund me until they received the battery back, not sure how much I really believe him but I guess time will tell. He did say he was going to email me a postage paid envelope and then hung up on me. I have received the email. I would not recommend this company to anyone!! Here you get what you pay for...... low cost = low quality. read more

I ordered two spare batteries for Leica M8/M9 cameras from batteryclerk.com. After only a few charge/discharge cycles, both batteries died. My original batteries still work fine. When I complained, "Elenita" emailed that if I wanted "100% of the same quality," I should buy the original manufacturer's battery. She also suggested that I contact the camera manufacturer to help me troubleshoot the problem. This is completely unsatisfactory. They sold me substandard Chinese junk, and they are not interested in making good when something fails. I will never buy from them again. read more

Bait and switch. You order one type of battery, they provide a different type that does not work. Then when you call them, I want you to pay for the return postage which is more than the battery is worth. Pure scammers scammer scammer. Avoid at all cost. read more

If there were a zero star rating I'd have given that. First, the site promises to ship within 24 hours of ordering if placed by 2pm on a business day. This is a lie, because they do not even have batteries in inventory, according to them. I ordered 9 days ago. I inquired as to when it would ship. I was told they don't actually have batteries in inventory, they order them after you place your order, and that my order "was in process" with their supplier- meaning it had not even shipped TO them yet, although they charged my card 9 days ago. Second, the BBB does not rate them but notes that they have multiple customer complaints to which they have not even responded. Third, I fell for the 1695 highly favorable "customer reviews" on their website. I should have actually read them- they are written in broken English, poor syntax, etc, probably written by one guy sitting at a computer outside the US. When I checked independent websites they all had the same story as me- pay them and learn 2 weeks or a month later that the product has not shipped. At this point I'm taking it back through my credit card company to try and get a refund. Avoid battery clerk and avoid the aggravation. read more