Monday, May 6, 2024…read more How good is their customer service? Phenomenal. Earlier today, Alec in the Parts Dept spent about 10-15 minutes ... giving me great advice about Crown batteries. Which I greatly appreciated.

Went there to pick up a couple golf cart, roof struts and had one of the best parts department…read moreexperiences that I had in a while. The parts person was Knowledgeable and pleasant. I will definitely do business With them agai, and if I need to buy a new cart, I will definitely buy it there.

They diagnosed and fixed the problem the guy's picking up the cart were knowledgeable and friendlyread more

My lithium battery needs replaced and they have had my cart for 7 weeks and still not replaced and…read morewill not fix it. I am a hostage. Horrible never ever use them

Great business. Owner is very knowledgeable and he was very accommodating. Delivery of my new…read morecart was at my doorstep.

From the owner: Lithium Golf Carts, Custom Golf Carts, Luxury Carts, Fast, Safe Golf Cartsread more

I purchased a 2024 Evolution D5 from Jupiter Golf Carts in August 2024. The cart itself has been…read morefantastic, and I have absolutely no complaints about the product. Evolution makes a great golf cart. My issue is with Jupiter Golf Carts' service department and warranty support. In March 2026, I began experiencing a warranty issue with the touchscreen display. Since then, I've received nothing but runaround answers, excuses, and unreturned phone calls. Every time I follow up, I'm told there are shipping delays, parts aren't available, or some other reason why the issue still hasn't been resolved. On most occasions, I'm told that someone will call me back, but that callback never comes. After months of patience and repeated attempts to get an update, I finally decided to contact Evolution directly. The representative at Evolution was helpful and advised me to work with another local dealer. What was especially concerning was that, before I even mentioned the dealer's name, the representative appeared to know exactly who I was referring to and indicated that Jupiter Golf Carts had a history of service-related complaints. If you're looking for a golf cart, I highly recommend the Evolution D5. It's been a great vehicle and has exceeded my expectations. However, I would strongly recommend avoiding Jupiter Golf Carts for both service and future purchases. My experience with their customer service, communication, and warranty support has been extremely disappointing.

Apologies for not remembering his name and not getting it right, but the gentlemen in the service…read moredepartment are honest, hard working, and fair. I was from out of town and they treated me like we were friends. They went out of their way to help solve a problem and did on a handshake... very rare but much appreciated!

Beware, this place is going downhill fast. One of the worst service experiences I have ever had in…read moremy life- go to a real place like ESK Golf Carts which is nearby. Sent them my golf cart to fix the wiring, and passed by the shop after they told me the wiring was done. To my surprise, the work was not completed/tested when I arrived (look at the images, loose trim pieces and disconnected battieries- im sure they will come up with some excuse as to why they did that). They refused to test the cart with their own test batteries to make sure the wiring was correct, and went back the following week to deliver a new one for THEM. However, when I came back the second time they seemed to be more focused on running up a $300 repair into almost $2,500- starting with about $450 in labor I did not approve or see perfomed, selling me of their own batteries for over $1,000, and another $800 for a controller which they said was "could" be damaged but refused to confirm if it was. By the way, I supplied a secondary controller, but didn't bother testing the controller I provided (I wonder why). Seems like the typical mechanic shop scam, they quote you one thing and then try to run up a huge tab while unable to prove the work was succesfully completed. Stay away!

I bought a golf cart from them and the process was super smooth and trouble free. Golfcart was as…read moredescribed online and thru message. Brenna and Michael were amazing! Would do business again with my eyes closed!

Bought a 6 passenger Tomberlin golf cart (LSV) online from Chris @ Custom Cart Connection. This…read morewas an out of state Internet purchase, so big thank you to Chris and team for making that work smoothly. This was my 2nd Tomberlin, replacing a 2008 4 passenger Emerge 4 w/ a new 2019 6 passenger Emerge 4. The new vehicle is awesome. My family loves it, and lots of positive remarks from neighbors in our community (which has a large number of golf carts). Tomberlin has really come a long way in the last 10 years (I think largely in part to having new ownership and being American made now). Chris was very helpful and knowledgeable, as I was debating between a few brands for my next vehicle. Chris shared good advice about selling my old vehicle. Even better, Chris had a great price on the new vehicle. I was a bit cautious about doing everything virtually. Chris was very responsive. The transaction went very smooth, all out of state over phone, email, and Facetime. Chris recommend how to secure cost effective transport with UShip, which solved of the friction points. Chris is a bit direct at times compared to your usual salesperson; I chalked this up to his shop is very busy with the good weather. Overall, we're very happy with the purchase and would recommend to others.

Joey was incredibly helpful both over the phone and in person. He helped me consider a number of…read moreoptions to narrow down the brand and model of cart that would work best for us. Further, they were able to get me a new cart delivered in far less time than I thought it would take. Very happy with my experience and certainly recommend giving them a call or stopping by to see their selection.

Had a great experience with Dave! Personable, honesta, and extremely knowledgeable when speaking to…read morehim about my Golfcart. He gave me some great advice and pointers on what to do and not to do. I appreciate the education. He also provided some contacts that I have since called for other services on my Golfcart. Overall great experience. Thank you Dave!!!!

Extremely great service at a reasonable price. Dave is very personable and gives customers tons of…read moreinformation that can save them hundreds of dollars. I would highly recommend using his services!

They came to my home and did repair. Anytime I called, they were willing to come right out. Miguel…read morethe owner is knowledgeable and friendly. Fair pricing.

review of o could a negative star I would DO NOT Buy a golf…read morecart from these people we purchased a rookie series cart brand new in September of 2024 we have less then an hour on it , it has been setting in garage broke down Steve from cart nation in Jacksonville fl was absolutely no help after he hyped up the warranty and service department for it .when you contact him he gives you the run around there service department guy will text then stop responding first they said it was the pedal sent a pedal for Us to install wasn't that then they said it was the batteries we had to pay Someone to test them wasn't that then they sent us a used motor that was already blown up for us to fix it our self that was after we had to contact the Daytona store because he wouldn't answer us or call us back and. They had to contact him then he says he's sending another used motor and we have yet to get it or hear from him it's total junk we paid over 8 grand for it to work less then an hour they are rip offs and take advantage of people make sure you read the contract they only replace with used parts and you have to fix it they don't send anyone to fix it or have you bring it anywhere it is a shame we can't get no one to help us after spending our savings on a cart we can't use

Just a heads up for anyone shopping for a golf cart…read more.. On 04/03/2026, my family and I visited Matt's Custom Carts to look into purchasing a golf cart. We were interested in a Kandi model priced at $11,995. Because it was near closing on Good Friday, we didn't test drive it because we wanted the staff to be able to go home to their families. Juan (Sales Manager) helped us and was kind, professional, and genuinely seemed to be doing his best. The next morning (04/04/2026), while comparing prices, we found the exact same cart listed on Facebook Marketplace by their Store Manager (Sun) for $10,995. I messaged Sun directly and explicitly confirmed that the Kandi shown was $10,995 and he responded "YES." We went back to the dealership within the hour, test drove the SAME cart from the listing, and showed Juan the messages. Even Juan seemed surprised and said he wasn't confident the price would be honored but he would speak with Sun. Unfortunately, that's exactly what happened. Sun completely walked back what he had just confirmed that morning. He claimed: -The deal had ended weeks ago -He "wasn't reading" the messages because he was multitasking -There was nothing he could do to honor the $10,995 price This is despite clear written confirmation and an active listing showing that exact price. To make matters worse, he deleted the Marketplace listing on the spot rather than honoring it. He offered a small discount ($400-$500 in add-ons), which did not come close to addressing the situation. This wasn't about negotiating; it was about honoring a clearly confirmed price from just an hour prior. We left extremely frustrated, with our kids in tears after getting excited about what was supposed to be a fun family purchase. Juan walked us out and was visibly frustrated as well; he truly seemed caught in the middle of poor management decisions. Only after we left did things escalate further: -Multiple missed calls -A Voicemail -Text messages -Facebook messages Suddenly, they were willing to honor the original $10,995 price but "for today only." At that point, the damage was done. This entire experience showed: -A lack of integrity in honoring confirmed pricing -Poor internal communication between management -Reactive decision-making instead of accountability -High-pressure tactics after the fact If a business is willing to backtrack, delete listings, and scramble to fix things only after you walk away, it raises serious concerns about how they would handle warranties, service, or any issues after the sale. The only positive part of this experience was Juan, who handled himself professionally throughout. Unfortunately, due to the actions of management, we will not be doing business here and would caution others to proceed carefully.

We sold our '99 club car and went back to Matt's to purchase our new one…read more Juan helped us find just the right one. A D5 Maverick 2+2 plus. We bought it the day before Christmas Eve and delivery came the following Monday! We are impressed from start to finish! From sales with Juan to delivery and our driver showed us everything and had us do a test drive before he left. We are thrilled with our Maverick and the outstanding service with no pressure sales! We truly couldn't be happier. What a beautiful cart with everything you want and need. No more bulky charger too! The cart sells itself but the sales and delivery plus great communication makes Matt's #1 in our book. Thanks so much for the smoothest transaction ever!