Battery Sharks shipped a replacement to a battery that failed at delivery. I did a quick measurement and showed the video via a link. Received the replacement quickly. Battery Sharks was honorable. read more

We ordered a battery for our jet ski and it arrived at only 10% voltage and won't take a charge. We had a friend join us on our boat this weekend and he checked it with a voltage reader and said the battery was bad. We called Battery Sharks and they said unless we send a picture of it on the voltage meter which we would have to pay for now they won't return it. We asked where to upload the photo and the supervisors response was "I shouldn't have to tell you how to upload a photo". We have a full audio recording of him being disrespectful. DON'T EVER USE THIS COMPANY! read more

I purchased 3 batteries from Battery Shark a few years back for our alarm system. Our first one died recently so I plugged in the 2nd battery. Remarkably it was dead as well, despite no use. And then I plugged in the 3rd and it too was completely dead. I reached out to the customer service and they stated that if I had not charged each battery every few months, they would die. However, there were no instructions or information provided that indicated I needed to do as such. Battery Sharks customer service agent, Phil, was of no help or sympathy to resolve the issue given the mistake by Battery Sharks absence of any instructions or notification on these batteries. I would not recommend buying from them when there are so many other much better Battery companies out there. read more

I didn't read the reviews before I ordered, so I was worried.... I already placed the order but to my surprise, the batteries arrived fast, and worked like a charm :) They were for a UPS for a computer rack. read more

Absolutely horrific customer support. FIrst, they sent the wrong batteries. Then, instead of just exchanging for the correct ones, they engaged in a 30-day argument about how it was my fault that their system mateched me with the wrong ones! The final letter in the argument said words to the effect of "OK - I shall send you the batteries you need. You need these ones, right?" Nope. They ignored my previous letters, and STILL wanted to send me the wrong ones (after I send the other wrong ones back at MY expense)! I should have read the Yelp reviews first.... I have honestly never had to deal with such incredible stupidity on the part of a company. For your own peace of mind AVOID THESE IDIOTS! read more

Horrible, they are based in a blue state, makes sense why the service is terrible to say the least. I ordered a battery for my bike that did not come with a battery when I bought it. I used their catalog to look it up, they claim fast shipping, strike 2, the catalog was wrong, and you're out! I looked up battery at Walmart and got it cheaper, shipped faster and the right exact size! I did not get my money back from these clowns because I'm not spending more money to ship it back and get charged for return fees. I give them another year at best before they fold like origami! read more

They are a scam, don't do it. No customer service, no receipt on what I ordered. Im out $27, with probably months of fighting for it back. Not worth it. Too late for me, but if you're reading this, don't do it. read more

I bought a battery from them back in April... They took my money, but never sent the battery.. Now, they are refusing to refund my money.. I'm filing fraud charges against these losers. read more

Given that this place had the cheapest replacement batteries on the internet I really was not expecting premium performance of the product I ordered. You get what you pay for and all. Well, this battery did something amazing that I did not expect it to do. It survived being deep cycled. I apparently ended a ride and left the key in the ON position. For a week. Tried to start the bike and No-Go. As expected. I was like CR@P. I removed it and was about to order another one. Then I said, Boy, humor yourself. Put it on the trickle charger for a while, just to prove you need a new battery. 1st 6 hours it went from 4. something volts to 5.something volts, then another long period saw it go up to 7 volts. TL:DR after 48 hours it was up to high 12.something volts. Put it back in the bike and the bike started. It has been on its second life now for about 3 months. Amazing. read more

These battery replacements for the Razor E300 are great, if you want to cut the old wires and re-solder on the new ones, or go to the hardware store and try to find replacement wire harness connectors. They won't pay for my return of their inferior product, and lectured me that they've been doing this for 10 years. Look at the attached picture, how would I cut these wires and reuse the wires on their batteries? Buy these and you're throwing your money away. read more

BatterySharks - Battery shark battery with no wires to connect to Razor. These are unusable, and they won't pay to return them. - Battery Stores Near Me - Frederick, Maryland

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I had placed an on-line order for a battery. Their website does not show availability. Today I received an email from Batterysharks stating that they were out of stock and asked if I would take a comparable battery. This "replacement" battery is a clone of what I ordered and $40 cheaper. They stated it would perform the same but I do not trust any clone compared to OEM. FELT LIKE A BAIT AND SWITCH. I cancelled the order and found it somewhere else. read more

They should not make promises they can not keep. I ordered a battery nov 2nd. Walmart said it would be here nov 4th. The battery comes nov 10th. I already bought another battery because mine didnt come when they said it would. I try to return the battery at walmart they said contact them direct, I contact them and they say send it back and we will refund you minus 20 percent restocking fee. Plus i am out shipping when they are the ones who were late. Dont get any kind of battery from them ever. read more

I ordered a battery for my 2001 Hayabusa. They sent me a generic battery that was not specifically designed for my bike and the battery terminals were in the wrong direction so it would be impossible to install this battery. It was similar to a battery that you just grab off the shelf at Walmart for $20. When I called the sales representative Anthony he was completely rude and admitted that he's never owned a motorcycle or ever change the battery on any vehicle and I don't even think he owns a vehicle I was not calling this country I was calling their sales in India. He had no idea what I was talking about I even sent him pictures and videos of how it was impossible to get my terminals onto this battery. And he said he would send me a return label and instructions how to return the battery I had called six times and they never sent an email and they refused to take the battery on return even though they haven't return policy I called the same day which was today that I received the battery he was actually arguing with me raising his voice and telling me to turn the battery on its side which is ridiculous and anyone knows that that can't be done on any vehicle and it wouldn't even fit that way even if it was possible there's only 8 inch on both sides of my bike to install the terminals. I know this is a long review but I just wanted to state that the sales person Anthony is completely not knowledgeable of any battery or how a battery design or how it's installed or what a terminal even means all he was doing was reading off the computer he admitted to me that it was a generic battery that was supposed to fit any motorcycle with the same dimensions of the size with no regard on how the terminals were facing. This place is a complete scam they tell you the emptier motorcycle and then it will come up with the battery but when you enter any motorcycle it comes up with the same battery if it's the same dimensions the Hayabusa takes a little bit more amperage than say a 250 motorcycle since it's 1300 cc this was a very low amperage battery and it didn't even read 12 V on my meter. After 12 phone calls and at least 20 emails they still have not sent me a return instructions or label This is a scam they just sent out the battery and they won't take an hour return so you're stuck with it. read more

So, I ordered a battery on Oct 30. I received an email stating the battery shipped on 10/31. On 11/4, because the tracking was not updating in the USPS system, I called Battery Sharks an was told USPS has not updated the information. I have called several times today. First call was answered with immediate place on hold and then subsequent hang up. All other calls say no one available. I have since read the YELP reviews and have decided to contest my charges and get my money back. I ordered the same battery 3 years ago. Great experience. Must be different ownership. If the battery appears, I will make certain they get what they are owed and I will change this review. Until then, don't waste your time or money! read more

Batteries might be a tricky business (says the last guy) but shipping and basic customer service isn't. If I pay you money, you get my item out the door or you give me my money back. That is a waste of my time and time is money. I ordered a battery for the a replacement in my ATV on 2/17. I kept checking the tracking all week and it never budged, never even made it to the facility. Here I am exactly a week later and my battery just now got to the facility to be shipped out. Compare this to another item I bought from a different vendor, purchased yesterday that has the exact same delivery date now as the battery. I am getting sick and tired of companies like this that let you purchase something, and then sit around forever on the item that you purchased, especially when I paid 10 dollars worth of shipping. They will be getting a phone call from me tomorrow. read more

Website does not take orders - malfunctions. They do not answer their telephone during business hours. I bought elsewhere. read more

On April 24th I placed and order from this company. Noticing this company is close to me I emailed them and asked if I could come into the store to pick up the item, I was informed the item was coming from IL and had already been shipped. On May 4th I called and finally was able to talk with someone, they said the item was on the was from Tennessee (OK which one is it from Illinois or Tennessee lol) I sent a second email sharing this with the company and they didn't have an answer but. I was informed of the timeline of when I ordered and the weekend & since they employees a third party to ship this to me they didn't have a tracking number and could not provide me with one but they insured me the item should be arriving any day now (this was Monday May 4th). Today May 8th I revive an email stating the batter has been shipped and provided with a tracking number but it doesn't work. I called, nobody answering the phones, web chat support said the tracking number will update tomorrow once the item is picked up from UPS. So, the employees Have lied to me more than once, nobody answers the phone and they say shipping in 3 days. Horrible, horrible, horrible customer service from this vendor and will never ever get my business ever again. read more

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Horrible customer service, do not shop here! I purchased a battery online to ship to LA. USPS tracking says..."Your item was undeliverable as addressed at 6:05 pm on April 27, 2015 in LOS ANGELES, CA 90016. It is being returned if appropriate information is available." I called to ask if they could check on it. The jackass I spoke to said I had to call the post office to find out. Also he refused to transfer me to a manager. Hey guy...have you ever tried to call the post office in Los Angeles? If you had you would have not told me that. So F. U. Battery Sharks! I'll wait for them to return the package to you then you HAVE to refund my money due to an undeliverable package. read more

Purchased a replacement battery for a Panamax Power Supply for home AVR system. Replacement for Amstron HR1234W F2 FR last purchased from atbatt.com. That one lasted over two years. This one was purchased on July 05, 2018, by July 24, 2018 intermittently stopped working. Immediately ordered replacement online from at atbatt.com. Will call tomorrow for credit. Not interested in replacement. These batteries are designed to last two years NOT two weeks. FYI: there have been no power outages read more

I would never recomend this store, they sell really bad, not working batteries. Bad Bad store!!!

I ordered my batteries for my wheelchair and 11 days later I still have not received them! They lied and told me a tracking number that did not exist! All I wanted was what they promised and took my money! They lied about the two day shipping and stole my money! read more

Horrible Experience! Bogus Tracking Number provided. Called and was told there is no tracking number. 2 weeks and still no battery. Customer service is rude and worthless. Had to contest the charges to get my money back. read more

This battery store is the best! I needed to replace the battery (2) in my UPS CyberPower CP1200AVR. Shopped around online and locally for several hours. BatterySharks was the clear winner. The UPS is up and running no muss no fuss. They had - the best prices - the best service - the best quality (sold me the exact same batteries the factory had installed) - fast shipping - delivered what they promised Other than that...... 5 Stars. Vic read more

Wow talk about great service and turn around time. Better than expected. I looked locally for a batteries for my Go-Go scooter before a vacation. The manufacturer turn around time was just way to long and I didn't plan well enough in advance. So I was resolved to renting a chair at my vacation destination. A friend said try Battery Sharks. Battery Sharks What the heck is that? So I called placed the order for the batteries I needed and sure enough the batteries arrived the day before my departure and I was ready to go. Thanks for the world class service. Ed R read more

totally what i expected in a company. totally awesome. please ask for irene. she knows what is going on. read more

Batteries are a tricky business. No one wants to take the blame for ruining a new battery. Knowing this I took Battery Shark's negative reviews with a grain of salt. Also, they had a battery $50 cheaper than the next cheapest online and around town. I was skeptical about the price so I yelped them and was glad to see they were a legit co. I called, got a person immediately, and made the order. Battery arrived in 7 days New York to Northern California. Batterysharks was all it promised to be. read more

I ordered a replacement battery for my ATV on 9/11/2016 but due to travel away from home I didn't get it installed until 12/3/2016. Unfortunately it was defective so I contacted their customer service department with the details. Within a few days their representative sent me a second battery at no charge and didn't require me to return the defective battery...very happy with BatterySharks. read more

I added my machine model number in the fitment tool on the site and got a list of batteries to choose from. In hindsight I should have verified the dimentions because when I got the batteries they did not fit my machines. I tried to return them, but the cost of return shipping which was not covered or discounted almost as much as the batteries themselves so I am out 100 bucks as a result of ordering from batterysharks. Maybe there's a reason they used the name of a predator in their company name. You're better off getting batteries locally, and the cost is going to be about the same and you can support local businesses. I've learned my lesson. read more

Battery arrived fully charged & ready for my Honda Shadow 1 day ahead of schedule! Ordered on Tuesday, received on Friday. Even had new hardware included. Perfect fit & a great value!! Thanks Sharks!! read more

Purchased 4 gel batteries in August 2019 to the tune of $319.00 with a 1 year warranty. It is now mid November 2019 and the batteries failed to hold a charge. Contacted batterysharks and they told me to give them a code off the top of the batteries, take voltages on the batteries and send the pictures to them. I did so. Then they said it would be better if I had them load tested and then send them the results. I did so at autozone. I took pictures of each battery's results( three of the four showed needing replacement) and sent those pictures to them. Then they accused me of trying to cheat them by taking a picture of the same battery multiple times. Which I did not. Obviously this company is not on the up and up and I would avoid them like the plague. I have contacted the manufacturer directly to see if I can get help with these batteries. read more

I bought a specialty emergency ballast from battery sharks and after determining that it did not work I began the return process. They were happy to take the ballast back, but once they received it, they denied that they sold that brand. After proving to them that they did sell it by providing a link to their website, sales receipt, and email proof from one of their team, they refused to return my money. I disputed the charge and it took 7 months of back and forth to get my money back. I will never use them again. read more

I purchase a lot of UPS batteries and Battery Sharks has best the best warranty coverage. Also always fresh mfg dates! The best place on quality and prices Jerry Lofstead GFL Industries read more

I bought two UPS battery from BS and the box was jerry-rigged to fit the batteries. Received the package ripped on one side exposing the batteries. One battery had a big dent on one corner but fortunately, it wasn't cracked. Batteries are heavy and have bought them from other companies and they come in nicely wrapped in a bubble wrap and packed in a correct-size box. Batterysharks, no such service exist. No more BS for me, now or in the future. Pay the extra $3 to get a better service from another company who you know and trust...I should have... lessons learned. read more

Horrible! Horrible! Horrible! Please stay away from purchasing batteries from this website. I ordered a battery and the battery only lasted one week. When I contacted they about it, they wanted me to take a picture of the voltage readings of the battery and some other bogus pictures they wanted of the battery. So, they expect the customer to spend additional money to purchase a voltage reader to send them picture of it? That is absolutely and utterly ridiculous. Why not just have the customer send the defective battery back and send the customer a battery that works. I think these people are recycling used batteries and don' t hold a charge and selling them to customers. They seem quite shady to me. Spend your money wisely and stay away from Battery Sharks. The only thing right about them is that they are indeed 'sharks', and will eat your money up. read more

Their name says it all. They are sharks. Sent wrong item and refused to pay return shipping and charges 20% restocking. Ordered the correct one before I realized they were going to "shark" me, so immediately asked to cancel. They waited to respond and said they could cancel, so I asked again and the next thing I get is a shipping notice. SCAMMERS read more

The battery arrived on time, and worked. BUT. The terminals aren't tapped with threads. You have to insert, line up and hold the nuts inside the terminals while you attach the battery leads. These people have never installed a battery deep inside a modern bike. Cursing, dropping and retrieving the nuts inside the bike. Literally sweating for nothing. Don't put yourself through this. Buy a better battery. read more

Worst experience ever horrible customer service was hung up on multiple times refused to let me speak to a manager They sent me the wrong battery 2 times in fact a battery that sells for half the price and told me its the same thing just a different brand ,refused to refund my $ and i still have not recieved the correct battery after shipping their battery back twice .run away from these guys scam artists read more

Terrible customer service !! I ordered 2 12v 12ah batteries with a charger. I received 1 battery and 1 charger. I called customer service and told her what had happened. She told me to take a picture of what I received and send it to her . She told me she was sorry and another one would ship right away. 2 days later I called back to see when I could expect my battery. Customer service said it was set to ship today but they missed the deadline. I ask to speak with her manager . he offered no help at all , said that this has never happened before and they will ship it out tomorrow. These people need to get it together. Awful service I will never use them again. read more

They shipped a damaged e-bike and refuse to do anything about it! Customer service sucks! I give it ZERO stars!

NEVER AGAIN!!!! I was supposed to get my battery "days" ago. When I didn't get it on the delivery day expected, I called. Order hadn't even been sent out yet. I figured being in NY, and ordering from a NY place it wouldn't take long...I WAS WRONG!!! Now, days later and still NO battery I tracked it on usps.......my package was in my town 2 days ago....then sent 4 hours away......then back to my town....then back 4 hours away...I just talked to my post office and was told BATTERY SHARKS put the WRONG address on it......to some OTHER STATE, to SOME OTHER NAMED PERSON......with a scan bar that they dont go by....that reads my address.....I was told because it is addressed to someone else, my post office won't give me MY PAID FOR PACKAGE!!! NEVER NEVER will I go through these guys again.....and THERE PHONE IS DOWN NOW AS WELL...... read more