Headline: Tax Evasion Tactics and Dishonest Pricing - Avoid This Shop!…read moreI had a very disappointing experience at this shop. They use classic bait-and-switch tactics to avoid taxes and overcharge customers. Initially, they quoted me a ridiculous $930 for labor on my Lexus ES350, then offered to "lower" it to $790 only if I paid in CASH. This is clearly a tactic to avoid taxes while still charging premium rates. I provided all my own parts (spark plugs and two catalytic converters). Even though they only installed ONE of the two converters, they still forced me to pay the full "cash price" we had discussed for the entire job. When I asked about the second converter--which is a simple 30-minute job in the front of the engine--the mechanic tried to extort another $350 from me! To make it worse, the mechanic lied to my face about the technical difficulty of the job to justify his price hiking, claiming the rear catalyst is easier to access than the front one (a blatant lie to anyone who knows Lexus engines). These people are not honest mechanics; they are predators looking for cash-heavy transactions. The shop is empty for a reason. Check the other reviews--I'm not the only one they've tried to scam. Do yourself a favor and go to a professional shop that accepts cards and provides honest estimates.

Was on this side of town and early for an appointment. Decided to get my car inspected. Found this…read moreon Yelp. A little challenging to find although the GPS took me right to it. Garage door closed (it was winter) but clearly marked for inspections. Realized later that there was a big vehicle parked in front of the entrance with the name of the company. That door is to the right of the garage door. Interesting waiting room. Lots of antiques to look at. Creepy dolls, age old magazines, Christmas decorations, and piles of 8-tracks! The wait was very entertaining!! Great music while you wait too!!! Everyone super friendly. Inspection was $20. I'll be back in a year :)

have no respect for your time. you will be waiting and waiting for him, then after 3-4 hours later…read morehe will tell you what was supposed to cost 100$ now costs 180$ For a tire rotation and oil change. plus they have a very bad record of stealing from customers. I don't recommend this place. save yourself the headache.

Change of oil and gas leaking repaired…read more Very helpful and serious help with parts and times Very good and affordable help, I expect to pay more but they worked with my budget

My Alternator on my 4Runner seized near Delaplane so had it towed to Haymarket location. Needed…read morealternator replacement and new serpentine belt. Price seemed fair, quality of repair was excellent.

Very fair and honest. Rich, the gentleman at the counter is a very friendly and called with status…read moreupdates.

Reliable, owner is extremely personable and reasonable on prices. Timing was perfect. I'm a new…read morehusband and with a newborn every minute matters lol. He got me in and out extremely fast. Will be coming back for future repairs when needed.

Unprofessional! Overcharged for work that wasn't necessary. I would not recommend this place for…read moreeven a simple oil change. He has a new mechanic every week and does not return messages or phone calls .

Called today May 30th around 415 for a last minute inspection that my adult son waited until last…read moreminute and thank god they said sure come on over. I told him that inspection station would be busy and waiting until the end of the month was a bad idea so I am beyond thankful for fries garage. I will definitely be back with my car to get an estimates on a few repairs my car needs.

I took my deceased father's truck to have it inspected at a local place in Gainesville as a favor…read moreto my mom. When they failed it citing that the brakes and rotors needed to be replaced, as did a bearing in a front wheel, I took it to Fries to confirm since I was unfamiliar with the original shop. After looking at the truck, they replaced the bearing and said the brakes and rotors were fine, and they passed the inspection. A couple of months later, the ignition locked up, so I had AAA tow the truck to Fries to have them look at it. I also asked that they look at the check engine light, which was on, and a squeak that was coming from the rear of the truck. They called me back and let me know that it would take a while but would be $600; I authorized this. I received a call as promised that the truck was ready. I asked if they'd looked at the check engine light or the squeak. They had not but said they would. I received a call that a pressure sensor was causing the check engine light. I did not authorize anything and asked about the squeak. They had not looked at it but said they would. During this time, they continuously called my husband despite us both asking that they call me. They called me only a couple of times, and when I called back I left a voicemail. I never received a return call from any of my messages. Two days ago, I received a call when I was out of town for work. They said the calipers needed replacement, so I assumed that was the squeak. I was told it would be $2,700 so I said I would need to check with my mother (who is on a fixed income and lives alone since my dad died two years ago but insists upon paying for things herself). Today, I called to say that I would be picking the truck up and would pay the $600 bill. At that point, they informed me that the bill was over $2,000 because they had replaced the brakes and rotors, claiming that my husband had authorized it, which I knew to be untrue. The employee even admitted that my husband had said he would not authorize repairs. He told me he would find out who authorized it since it appeared to have happened while he was on vacation and he would call me back. Knowing I could not actually expect a return call, I got in the car with my husband and drove to Fries. When I arrived, I explained to Billy that I had come there to avoid getting swindled by a shop I didn't know when I was told the brakes and rotors needed to be replaced in the not-so-distant future, and that Fries had (upon passing my dad's truck in the safety inspection) had agreed that this was unnecessary. I asked why this work was suddenly authorized and done without my knowledge at all when just a month or so before Fries had told me it was unnecessary, and I had take the truck in for an ignition problem and simply asked them to look at a few minor things. He explained that he could make a call to see if there was anything they could do on the pricing, but that he would have to call me and I could not take the truck then. I asked him to call someone right away, because I was not leaving without taking the truck as it had been almost a month. When Billy walked in the back, I was surprised to see him followed by Gene, the owner, who apparently was onsite not requiring any call back. When Gene came out, he immediately informed me that my husband, who he did not know was in the car, had authorized the work before telling Billy that he was uncomfortable authorizing anything because it wasn't his vehicle, but my mother's. This obviously made no sense, so I called my husband in. My husband informed them that no such thing had happened. Had Fries simply admitted to the mistake and attempted to make some kind of concession, I probably would have been fine. I work in the service industry myself, and I understand these things happen. Instead, my husband and I were essentially called liars, and I was told that it was my fault that the vehicle had been there for so long because I didn't answer my phone. They had no excuse for constantly calling my husband instead of me, and for not returning any of the (at least six) voicemails I had left, or the call I had made directly with a human being last week. I was told that I was not leaving with that truck unless I paid the bill they claimed was due. Once I realized I was being held hostage, I will admit, I went COMPLETELY off (not sorry), at which point the owner's wife felt the need to say that her husband was no liar (again insinuating that my husband and I are), and further stating that if I didn't like it, I could just take them to court. I had to truncate this for space, but you get the idea. I would never recommend this place.

I recently learned Tim retired, sadly for us, great for him. We took our vehicles to him for…read moreseveral years and he always treated us fairly. Repairs were always done right and quickly. I hope the new owner does as good. Thanks Tim, enjoy retirement.

Diogenes can rest! We found an honest Mechanic!…read more I am disabled, on crutches and living on Social Security, so I watch every dime. We found Tim Hall's shop after a number of disappointing experiences at a neighboring shop. Tim actually sent a mechanic over to retrieve our Jeep from the other shop, and made the repairs for a fraction of what the other shop quoted. I decided to take my Expedition for a few needed repairs, and again the repairs were made quickly, and to my surprise for about half of my expectation. I even stopped Tim and asked him if the bill was correct! He assured me it was, and I went home a happy man. Hall's is clean, the people are personable, and Tim is a good communicator. Unlike a neighboring shop that confuses fixing cars with operating a day care center. On one occasion when I entered the shop, after seeing me on crutches, the mechanic rushed out with a chair for me. When I picked up my Expedition, the same mechanic drove it around front for me and made sure I got in alright. Small gestures, but much appreciated. Without doubt, the best auto repair experiences I have ever had. Go with confidence!

Bought a 2010 Camaro from Shanon Auto Sales, one month in the fuel pump shorted. Called Steve at…read moreShanon Auto and he directed me here to Kieth. incredible experience. Kieth was very helpful and professional, didn't try to sell me on anything I didn't need and fixed exactly what I needed. The value for the work needed seem honest and reasonably priced. Fuel pump can be a lot of work and I was charged accordingly, reg of price, would be happy to give an honest mechanic a good pay. Highly recommend.

I'll not take our vehicles to be serviced elsewhere! Shannon's service team was courteous and…read moreprofessional. Keith, the service manager, was very accommodating in providing an appointment before we embarked on a roadtrip, and our car was in and out for a synthetic oil change in about an hour. In addition, Keith had quoted a price over the phone, but the car actually required an additional quart of oil. He informed me of this when I checked out, but didn't charge me for it this time. Excellent customer service all around. We'll be back for sure.

Both times I've been here, I received excellent service. Wait time were good both times, and you…read morecan set an appointment (recommended). What I like the most is the honest assessment of your vehicle, and transparency with the customer. I plan to come again if I ever need vehicle work in the future.

Best Mechanics in Manassas and surrounding area. Long time customer, wont take my vehicles any…read morewhere else. Honest, Kind, Great Prices, Helpful and they know what they are doing. If you are looking for a great Mechanic that wont rip you off, Fix your Toy is the place to go. Five Stars all the way