I had such a great experience here - I originally went in for a brake inspection after another shop told me I needed work done, and Kevin took the time to thoroughly check everything for me. Not only did he explain things clearly, but he was also honest and reassuring -- he let me know my brakes were actually in good condition and didn't need any work at this time. That kind of transparency is rare and very appreciated. What really stood out to me was his integrity. He didn't try to upsell me or push unnecessary repairs, saying "sometimes you just gotta help people out." That genuinely meant a lot. It's hard to find a mechanic you can trust, and this experience gave me a lot of confidence in coming back here for future maintenance. Highly recommend to anyone looking for honest, knowledgeable, and kind service. read more

Complete Auto Center truly looks out for you, Kevin and team set the example when it comes to customer service. I went to CAC many years ago for some work on one of my vehicles off of a recommendation from a friend. You won't feel taken advantage of here, and you won't have to worry about spending on unnecessary repairs. I trust Kevin, John and the guys to take care of my vehicles and you should too. I went back to Kevin recently after another shop told me I needed a new engine. After some thorough diagnostics they told me that wasn't the case. I made a mistake and went somewhere else and paid dearly for it, Complete Auto Center saved me big time. A huge thanks to Kevin and team, highly recommended for all your auto repairs. read more

I called in this morning with concerns of noise my car was making for past few days, and asked if I could walk-in without an appt. Kevin, answered phone and asked exactly was going on. Right away he knew exactly what the problem was and told me I was welcomed to stop by so he could take a look. Service I received was exceptional. Very friendly environment. Kevin went above and beyond to help me with my car issues. Even took his time to explain and showed me what happened. I will definitely be back for all my car repair needs. I will forever be grateful for ur help. Thank you!! Isis read more

Easily the best place I've gone to for an inspection. I did not get the name of the gentlemen helping me out but my experience with Complete Auto Center was swift and easy. Highly recommended! read more

Complete Auto Center has provided great service and excellent work on multiple vehicles for my family the past few years. Kevin and his team only recommend work that is needed as well as explain all your options to keep your vehicle running great. Highly recommend this shop for all auto repairs. read more

Moved from the other side of town a few years ago and still trying to establish relationships with businesses on this side. I called about getting my car inspected - yes, they do that. Yes, they were open then. A couple miles later I'm pulling into a parking space in a small industrial park on Piper Lane at about the point you may think you've gone too far. You haven't. I couldn't have gone smoother. Heck the only hiccough was that I had to wait for him to finish with the person in front of me. Very comfortable waiting area. I didn't feel like I was sitting in a random chair that was in between the water fountain and the drink machine. They do a lot more than inspections here. Clearly this place is run by motor-heads who know and love cars. I am not a motor-head - but didn't feel out of place or in the way. 5 enthusiastic stars. Sending the motor-head husband next! read more

Blown away by the service here - I never thought I would write a glowing review for an auto shop but the praise is highly deserved. My car broke down in Manassas and it was towed to this location. I chatted with Kevin who was working behind the counter (who turned out to be the owner) after it had been dropped off and told him what had happened. He was concerned (car overheating, smoking, wouldn't start) and told me he'd keep me posted after he'd have a chance to look at it. He kept my expectations in check and gave me his honest thoughts on what he thought was going on. Once he'd diagnosed the issues he walked me through every piece of what he needed to do and why. I can't exactly explain why, but the way Kevin went through everything with me honestly and transparently gave me confidence that I was getting quality work done. I didn't feel like I was being cheated or sold something I didn't need. One of the reviews below said they felt like this shop went above and beyond with their service and I echo that sentiment. Everything was organized and Kevin insisted on showing me the things he had done and the parts that were replaced even though I know nothing about cars; that was very cool and appreciated. I trust him and his work. This is a great shop and I would highly recommend. read more

Kevin replaced my tail light this morning and I couldn't have been happier with my overall experience. I called for an estimate a couple of days ago and was in and out for repair as soon as the part came in. Kevin was very personable and his rates are far fairer than most of the larger dealerships. My husband had also called to schedule an appt previously for a problem with his truck and Kevin gave him some trouble-shooting advise over the phone which saved us from having to make an unnecessary appt. We will definitely consider Complete Auto Center for our any future auto needs. Thanks again! read more

First time ever at the shop and it was one of the most pleasant experiences I've had. Kevin made me feel welcomed and got me on my way quick. read more

Excellent service and communication during a recent service visit. We were kept up to date on the progress of the repair and the estimated cost. read more

I am so glad I found this car shop! Definitely going to be my new go to any time I have car troubles. Kevin was amazing from the first time I spoke with him. He was very knowledgeable and gives really great prices. I've called a few shops for estimations on getting a sensor replaced and my brakes fixed. Kevin gave me the best estimate around that wasn't over charged at all like the others. They got my car done really fast. I highly recommend this auto shop if you need to get your car fixed and don't want to be overcharged. read more

Kevin was extremely nice and down to earth the service was quick and thorough. I would definitely recommend anyone to visit this shop. I'm always hesitant about shiesty places outside of mainstream places but I can guarantee you that you have nothing worry about going to Complete Auto Center. Thanks for the hospitality and service guys..Excellent Job!!! read more

I stopped by for my first visit on 6/14/23. Kevin did a great job explaining what was needed and what could wait until a future service. And what was probably not needed at all. Very clean and comfortable waiting area. I'm grateful to have found a place I can trust and will definitely return for future service needs. Thank you! read more

Honest guy trying to do the right thing. I had a leaking oil pressure sending unit on my Jeep. Called around for a couple of quotes after the shop I used to work with quoted me an absurd price. Kevin's price was very reasonable and what I was expecting. He fixed the leak and even cleaned up the mess the oil spill made. I had a second vehicle I recently bought with a catalytic CEL code. What I appreciate about Kevin, is he told me to use premium gas and catalytic cleaner fuel additive and see if that clears up things before bringing it in. As long as I live in this area, I will be a customer. That type of honesty and fair pricing is hard to come by. read more

After looking at positive Yelp and Google Reviews I went to Complete Auto Center to have my brakes looked at. Kevin was honest and said that they didn't need to be replaced yet. He brought me into the garage (with two kids in tow!) to show me that I did have a millimeter or two of brake pad left. He also let me know that the squeaking I heard was just brake dust that could easily be cleaned. It took about 20 minutes and I was not charged to have the brakes inspected. Needless to say, when I do actually need brakes I will definitely be returning! read more

Such an amazing shop and Fantastic service. Kevin is awesome guy, and walked me through everything I needed. Thank you.

I have been going several years to Kevin, and every time he treats me, my family and our vehicles beyond my expectations. He and his team are honest and at front with whatever you have going on with your car(s). He works hard to give you a hand to take care of whatever is happening with fair pricing too. I can't recommend him enough. Love those guys! read more

I was told by another place during my safety inspection earlier in the summer that I would need to get my brakes replaced. I found Complete Auto Center through reviews and decided to go with them instead of the other one and I'm happy I did because apparently no replacement was needed. Honesty is obviously a good thing, but it's especially nice when someone is saving you from spending unnecessary time and money on something that doesn't need to be done yet. They earned my respect and future checkups - thank you! read more

We found Complete Auto Center online and decided to take a chance based on the reviews. I'm happy to say that it was well worth the visit. We have a 2000 Honda Civic who's a/c has been broken for a while. We were hoping it was just the compressor and had gotten several quotes. Complete's quote was very reasonable so we decided to have them check it out. The work ended up being more extensive but they still completed the work for less than many of their competitor's quotes which were just for the compressor. Recently, when our brake lights wouldn't turn off we stopped by and they fixed it for next to nothing. It's refreshing to find an honest and fair mechanic. I highly recommend them. read more

In my experience it has been difficult to find a good, honest, and reliable auto repair shop. I'm happy to say this place is one of them. I've been here a couple of times and each time I have received great service with a very honest discussion. Kevin will go out of his way to fully explain the issue, the option(s), and the cost. If there's another issue he'll let you know, but not push the work on you. Prices are fair and competitive with what you may be able to find elsewhere, but the customer service is unmatched. read more

I brought my '06 Honda Civic to Complete Auto Center for two things: 1) an A/C Recharge, and 2) an oil/filter change.   The A/C condenser had recently been replaced so the A/C was completely empty.  They told me in advance that a complete vacuum and refill would cost $150. I agreed to the cost.  I did not get an estimate on the oil/filter change.  When the recharge of the A/C was complete they called to tell me that the A/C still wasn't working and that if I wanted a diagnostic done on it, it would cost me an additional $150.  I asked if that charge would be applied to any repairs I agreed to, he said no.  I reluctantly agreed.   After the diagnosis, he told me I needed a new A/C compressor and that it would cost $1,400.  (In addition to the $300 I had already spent).  I declined because repairpal.com estimates that repair should cost between $638 and $1,091.  So their estimate is on average about 60% higher than it should be. And over twice the low estimate!   In addition to the $300 I paid them, I now have a fully charged A/C system that I will need to pay someone else to drain before the repair can be made.  So that's another $150 I will have to pay. Oh, and after I paid them $300 for essentially nothing and picked up my car, I realized on my way home that they forgot to do the oil/filter change.  I called them and they apologized.  Luckily they didn't charge me for that. The folks at the shop were nice enough to talk to, but they will charge you for every little thing and they are not even close to the best deal in this area. I cannot recommend using this shop. read more

I have been taking ALL 6 of my cars and families cars to Kevin, Ryan and Rob. I have been extremely happy with all the work they have done on all my vehicles. No matter what type car from my wife's Mercedes to my 21 year old Ford pickup truck, they have always been knowledgeable, helpful and honest. I HIGHLY recommend Complete to anyone needing anything done on their vehicle. read more

Brought my Explorer in to investigate the noise. Kevin and his staff were very friendly and great to deal with. They ran into some issues and worked really hard to overcome them the best they could. They kept me informed as to what was going on all the way throughout. Kevin was honest and forthcoming with information and is a genuinely nice person. It was my first time at this shop, but I don't believe it will be my last. read more

Our car was making an annoying sound from under the dash/center console, so after speaking to Kevin on the phone, he said to come by and he may be able to diagnose the problem. He was so kind and helpful, showing us what the problem turned out to be. The car is old and it would be expensive to fix, and since it's not essential to the car's operation, my son is going to try to take care of it himself. But this place is definitely on my radar for any needed work. Super nice and responsive. read more

These guys are fantastic, very knowledgable and trustworthy. I had a wheel bearing hub repaired and had gone their twice. First time, I didn't take their recommendation to test the wheels because I was convinced I knew it was the right front. After the repair, problem was still there (my fault). Kevin was very sympathetic since I had something perfectly good replaced and showed me the test equipment and old wheel bearing to explain everything and why they recommend it. He didn't have to do that. After a couple weeks, I decided to go ahead and get the correct one repaired. Even though they had trouble removing it, they didn't charge me any extra time and kept me informed through the whole process. I appreciate that. Car dealers won't take the time to do that. Complete Auto Center is a very friendly place, and I feel they really care about the service to your car. I thank them and fully recommend their services. I will be taking my future car needs to them going forward. Oh yeah, they do give military discount for those retired and serving. read more

These guys are great , from the intro to diagnostic to repair and payment . Everything in between and the kinda mechanics you can trust , we've taken Toyota and Nissan to them and we can rest assured our cars are cared for ! They are personable and easy to reach with any questions or concerns which is important to me. I plan on getting a corvette soon , and I will have these guys look it over before I buy anything ! read more

I have been going to Complete Auto off and on for close to 10 years. My commute changed and I no longer took VRE and I stopped going to Complete Auto. I have been to several shops in the area since then (closer to home) and I finally got so frustrated I decided that convenience doesn't matter as much as quality and integrity. Complete Auto is the best in the area. Kevin and his team are first class with accurate estimates and time-frames and explain things in plain English. You have a car issue, Complete Auto Care is the best place in the Manassas, Gainesville, Bristow area. read more

I'm a new patron to Complete Auto Care and had an absolutely great experience. I was concerned about getting work done on my car and gave them a call as they are close to the VRE station I use. First great sign was when I told Kevin that I was going to drop my car off and walk to the station to continue on to work, he told me no; they would drive over and just pick my car up and put it back when done. Above and beyond!! I got a call at work, just as promised, to discuss the work. Everything was on the up and up, I didn't feel pressured to get additional work done, Kevin was professional & knowledgeable, everything was completed quickly and efficiently. Up until that day, I didn't have a mechanic that I consistently used. I'm confident in saying that Kevin and Complete Auto will now be that for me. read more

Okay first off Kevin is great dude. he did a coolant pressure check on my car but he had to order a 110 dollar part to do the test. When no issue was found Kevin discounted my bill with out me asking and gave me some solid advise. very helpful and will work very hard to get you answers for your car issues. As long as I live in this area I plan on coming here before anywhere else. read more

Such an amazing shop. Both Kevin and Ryan were awesome, and walked me through everything I needed. I've been burned by other local auto shops, and am so pumped to finally have a go-to place for my wife and I. read more

Fantastic service! Drove in 30 minutes prior to closing time and they took care of my issue right away.

I took my mom's car here last week to get checked out and get fixed up to pass inspection. She had previously taken it to other auto centers in Manassas and I honestly felt like everyone was just trying to rip her off. I did some research and after reading all the great reviews about this place, we gave it a shot and it was the best decision we could've made! It's very hard to find someone in this business who is honest and fair on pricing but this place has it all. They found and fixed every issue with my mom's car and had it back to her quickly! We would strongly recommend this place to anyone and everyone looking for an honest mechanic! You guys get 5 stars from me! read more

I'm sure everyone is super weary of auto mechanics around this area especially since there are some crazy prices around here for minimal work. But I can say that I did a ton of fact and review checking prior to taking any of my vehicles anywhere. I found Complete Auto Center through Yelp and decided to give them a try. My 2010 Acura TSX needs some work (a ton of blinky lights and such that I have no idea about) and my husband thought it was a timing chain issue. I gave Complete Auto Care a call and they were able to see us the very next day. I brought the car in and dropped it off. Kevin, the owner, let me know there would be a fee for the diagnostics which I wasn't aware of until I dropped the car off. I almost left but decided to pay the money and see what they find. I'm really glad I did! It was a timing chain issue and the quoted me a pretty decent price. Not the cheapest I've found around the area but after spending two days with these guys, I found myself feeling very confident in their work. I brought my Mazda in for an oil change the next day and am planning to take my GMC Acadia in for some work in the future. As for the Acura, we will most likely make an appointment to have them do the timing chain replacement and I'll update my review then. But I don't foresee any issues and would recommend this place to others! read more

I have taken my vehicles to Complete Auto Center for over 4 years. I get excellent, honest, friendly service every time. They stand by their work. I have had a few of my vehicles towed to the shop and they had me back on the road within a day or two of receiving my vehicles. I have tried a few other shops and have not been happy the services. I have been upcharged by the previous shops. Meaning, they always tell me I need other higher cost services that I find out I do not need. (I got second opinions) I have not received that treatment with Complete Auto. I can not recommend them enough. read more

This is by far the best auto repair service facility I have the pleasure of relying on. I emphasize 'service'. Kevin and crew have serviced all of the cars in my family. We have never been disappointed! You will find fair and honest service and customer service is the shops priority. Kevin and Ryan are extremely knowledgeable about their craft. I highly recommend Complete Auto Care for your car service needs! Five stars isn't enough! I give them a solid 10! read more

We bring all our car repairs here - great service, always professional, friendly, good quotes and they get the job done. We never feel like we are getting 'ripped off'..they do the repair right the first time. read more

Great place, really honest, and good prices. I will be taking my vehicles here from now on.