Anthony was great and extremely knowledgeable regarding all pests…read more Got all our unwanted house guests out!!

Upon finding my first roach while living in this apartment I moved into not too long ago, I freaked…read moreout and decided to call hit man. He responded quickly and even came the next morning. My fiancé showed him the roach that we found and he went ahead and gave us the exact quote that was given here. He sprayed all corners of the house I live in. Said to give it two weeks and they should be gone. amazing. Affective and great pricing. Thank you so muc

Ramy was great! He came out to remove wasp nest, he was quick and explained how we can prevent that…read morein the future. His price was reasonable and he polite and efficient.

Rami is our go to professional for all things that come up in the house (ants, bees, flies). He has…read morebeen to our house multiple times in the blink of an eye to handle whatever comes up. He does a great job and explains all elements of the infestation. I live in Ridgewood and having an older house invites plenty of cracks for critters to crawl in. I can't recommend Rami enough for his services and responsiveness.

If possible I'd post zero stars. Please see below direct text messages from the owner of this…read morecompany. Absolutely floored at how the owner chose to speak with me, a customer of 7-years. Moreover, my extended family have been customers for over a decade. This company is subpar in communication and has demonstrated they do not care at all about the long-standing customers. Do consider a different company for pest control if you're in the Bergen county area.

Thank you Frank for prompt service and fixing all the recommended issues to keep them squirrels and…read more birds away from from nesting in my house, please Use his services

After posting my review, I received a call and a text message from the owner, Kevin, regarding my…read morereview. He apologized for any misunderstanding regarding the service or the contract and stated that I could call as many times as necessary until the problem I paid them to address was resolved. He also offered to extend the contract at no charge to me. I am glad we spoke which is why I am updating my review.

Super professional and committed to getting rid of a pesky problem! I have hired them for a mouse…read moreissue in the past and they were just as good at getting rid of problem.

I am someone who rarely leaves reviews. The only time I would leave a review is for exceptionally…read moreterrible service as a warning to others or for a truly outstanding company to point out the folks who go above and beyond. With DefendPro, I can say I am leaving this review because I had an excellent experience! They answered my online Yelp message the same day, and I was able to schedule within the same week. The owner answered my call on the third ring since I had to call him back after his missed call. He scheduled my appointment promptly and arrived right on time. He was extremely knowledgeable and took the time to thoroughly inspect the home, explain the issues, and walk through the treatment plan. What really stood out was his honesty. He didn't try to upsell me or recommend services I didn't need. That level of integrity is hard to find, and it made me feel confident that I was getting the right solution, not just the most expensive one. I got three different quotes before choosing, and their pricing was by far the most competitive for the quality of service offered. It was clear I was getting great value without any compromise. If you're looking for reliable, honest, and fairly priced pest control, I highly recommend them!

We're so glad we found Daniel and Rafael! We had a termite issue and they came out the same day--no…read morewaiting, no stress. They were super friendly, knowledgeable, and made us feel at ease right away. They treated the perimeter and did clean, careful drilling around the foundation. We especially appreciated that they wore shoe covers inside--such a thoughtful detail. Fair pricing, excellent service, and a truly professional team. Highly recommend if you need pest control done fast and done right!

We bought an old house last fall and found a few mice in the crawl space off of our basement. We…read morecalled eastern pest services to take care of it and they immediately sent someone out. They recommended that we go on the one year plan in case any other issues came up as the seasons changed. It was around $300 and they treat our first problem and come back an unlimited amount of times whenever you need after that. It was a smart decision because we then had a bee problem later on. The people that they have sent to us are so nice and do a great job of explaining the issue, how they plan to treat it and what we can do to make sure it never happens again. Most of all, they are very conscious of pets and kids in the house and make sure to only use products that will not harm our dogs. Very appreciated!

The nicest group of people, EVER! They are super courteous and answer all our questions. We have…read moreused them two years in a row to remove hornet and wasp nests. They respond very quickly. I highly recommend.

Job not completed that was paid for in may of 2020 and phone calls not returned for weeks now…read more BEWARE OF THIS FRAUDULENT COMPANY. Job was never done correctly from the start they have gotten thousands of dollars from me and the problem still exists. Terrible. Owner is a fraud.

I was told the exterminator would call 30 mins before arriving. He did not…read more I was told he would not arrive before 9:30. He did. I was not told he would simply walk into my yard and onto my deck without permission and without me being home. He did. In what universe is it ok for a business to behave this way? Very poorly trained in customer service.

We have lived in this house since autumn of 2002; it's a lovely house, built in 1968 (so it is my…read moreage, ha, ha), it is roomy and perfect for us. It did not take long to discover that in the colder times, mice lived in it, as well. It was never visible, but I brought two cats to the party, as well, and you know what cats do to show love, don't you? If you don't, you clearly don't know nearly enough people who own cats! They hunt the pests (by their or your perception) and leave the dead critter in your favourite place in the house. I praise them lavishly, give them the appropriate love, then remove the poor thing and toss the body (wrapped in a paper towel) and that is the end of it. For the first, oh, 20 years, there was a balanced that worked well: they moved right out when the outdoor temperature hit 13C or 55F, and remained out of doors until the cold (in late November) sent them back in. They lived typically under the stove, were never seen by us and left no sign they'd been anywhere in the house proper, but sometime in 2022, they stopped living outdoors in the warmer times and became overpopulated. This ties in directly with Siobhán who died in the autumn of 2024 and Luíseach, who is almost 15 -- their mousing days have long since ended. So it reached the point where we had to have a service come in and deal with the meeces (if you are age-appropriate to me, you'll know this expression). I met with several different companies, and we decided on Erhlich. We are very happy we did. They look over the house, give us estimates on different things we need to do to keep the mice out (I had no problem with them so long as they respected the rules, but once that ceased, so did my general hospitality. I have little against most creatures. They did successfully (the second spring) remove the groundhogs (very important) and they removed them alive. I was insistent on this. Mice are all over, and I can assure you, they live in every home in this part of the US...if you don't think soo, you have a good balance and you may never be aware of them. But at some point, this may happen to you. If it does, send for Erhlich. They will do right by you.

done with this company! Not Trustworthy. We have a summer home, every May, we go to open the house,…read morelast year was the worst filled with bugs and dead rodents, and feces. The old company would contact us, close the openings, but the obvious sitings. I informed Ehrlich last May, they clearly are not going inside, not doing their job, most people dont care if mice our outside, see.. we pay a lot of money each month- to KEEP them outside. Every month, we receive a report that states "no findings". Well, opened the house this weekend, rodent droppings EVERYWHERE, dead mice, chipmunks, dead.. stuck in places. They never stepped foot inside once again, claimed no evidence of rodents, and my favorite, added service without permission for ticks and mosquitos ... doesn't that make sense? sneak in ticks and mosquitos service which everyone needs in the northeast during winter months especially. Don't use this company. They are not truthful, they don't perform the services you are being billed for.

I hired Bryan for rat termination on April 8. He came and set up baits, and two weeks later, he…read morecame for follow up and filling the holes. He initially promised to charge a flat fee of $250 for filling holes based on what he found, but after the job is done, he sent me an invoice of $350. He ended up honoring his initial quote and adjusted the fee. The next day, I found out he damaged my refrigerator, and after many text message communications, he agreed to refund me $238 for the damage. And today, April 6, not even one month later after his first visit, I found rat drops all over my kitchen. And because of the negative experience I had before, I am not going to ask him to come back for the guaranteed extermination.

We had a bit of an issue at our house. Started noticing scratching and sounds coming from our…read moreceiling/wall in our living room. Upon further inspection we found a hole in the wall on the side of the house in our attic. When we checked outside, noticed that our siding had been pulled away from the house and some sort of critter was getting into our attic and in our walls. Reached out and Bryan was quick to respond. He gave us a fair quote for the project and was able to come by immediately the next day. He was able to inspect our attic and the outside and found that it was indeed a squirrel that was causing g all the problem. Bryan was able to crest and practically solve the problem in about an hour and a half. Price was reasonable when done and informed us of what to expect over the next few days. Kept his name and number in case of future pest issues. Would recommend and use again! Addendum: squirrel came back with a vengeance. Called Bryan back and he came over after we discovered that they returned by finding a new spot. Traps were laid and we caught him! Thank the gods! Seriously amazing! Will use in the future if needed!

We had a huge hornets nest in a tree on our property. They suited up and destroyed it without…read moreincident. And cleaned everything up. We had also asked them to check the house for carpenter ants and they were very responsive. Even told us we did not have a problem! I would call them again if I ever had any need.

We were patiently waiting for the traps set to work. The basement caught a small mouse and we…read morecaught the larger rat under the stove. I contacted Exit Pest and they came by in the afternoon to check the traps and will return to make sure we got any more lingering mice. They were professional and their experts was invaluable. They reviewed the areas where the mice can enter and we hope the problem will be removed completely soon!