Amazing personal service by John who went above & beyond to make our father's Memorial Luncheon a…read moregreat tribute! He helped us carry out our father's wishes with grace and class. I can't say enough kind words about this wonderful family run business. Please consider them in your time of need

We had our local wedding reception at Orlando's in Maryland Heights and Laurie Orlando was truly a…read morejoy to work with! She was so kind, accommodating, and generous with us throughout the whole process! The evening turned out absolutely beautiful, the food was delicious, and every detail was orchestrated perfectly. The staff is amazing and everyone was so kind and helpful! We couldn't have asked for a better experience, and we're so grateful for Laurie and her team! Highly recommend!

Friday night event and the caterer was Orlando's. So impressed with the food that I specifically…read moreasked the Servicing Teammember who they were with. Appetizers were already displayed on each table as a tiered centerpiece which was a creative idea due to covid. Our apps were a Crispy Buffalo Chicken ball, Potato Puff and a Pastry bite with cheese, spinach and sundries tomato. Oh my goodness all 3 of these were amazing! The pastry puff was my absolute favorite and I could have made my meal just the apps. Salad next, very tasty dressing. It seemed to be a creamy Italian and it wasn't too tart. Salad was just the right serving size. Meal.. chicken milanese, roasted garlic mashed potato and vegetables. The mash were seasoned to perfection and the chicken had the perfect amount of sauce. Food came out hot too, which was a pleasant surprise. Reason for the 4 instead of 5, the dessert fell short as it was waaaayyyy too sweet for my taste and with the tea there was no Equal or Splenda and the sugar available didn't dissolve. Lol. Otherwise, I definitely recommend this caterer!

They take great care of the gravesites, and are very kind over the phone. The grass is always kept…read moreto a proper length, while taking care to not damage the stones left by the gravestones.

I wish I could give this place zero stars. By far the worst experience I've ever had with any…read morecompany, service, etc. I flew into St. Louis from California for my grandmother's tombstone unveiling. Our whole family got to the cemetery for a scheduled unveiling only to find the cemetery gate closed and locked. The sign said that the cemetery was open (it was Sunday at 10 am. See attached photo). We waited for a long time and no one came. No one answered the phone. Responded to my voice mail or email. We could see that they even had a sign up in the cemetery directing us to the grave site so they knew we were coming. Multiple other people showed up to visit the graves of loved ones and couldn't get in. Unless there was a sudden emergency (God forbid) with the management and they couldn't alert us in time, this behavior is disrespectful and utterly inexcusable. I hope they take a long hard look at how they run this establishment and make some serious changes.

This Funeral Home is a nice, though its in a shopping center, but the owner and the services were…read morevery nice!

We worked with the amazing Wojstrom team as our loved one died in another state with prior…read morearrangements (thankfully) made with Wojstrom. They were extremely professional, understanding, and knowledgeable throughout a process that included coordinating with another funeral home. I highly recommend them!

Absolutely love this Patty's Petals! Their arrangements are stunning--beautifully designed with…read morefresh, high-quality blooms every time. The staff is incredibly friendly and passionate, and Patty is especially wonderful to work with. She's so attentive and sensitive to your needs, whether you're planning a joyful wedding or choosing something meaningful for a funeral. Anytime I need a quick gift, custom home decor (see wreath photo and table decor), or something special for an event (my wedding bouquet), they always deliver with care and creativity. Plus the shop has a great selection of unique gifts at various price points. I highly recommend Patty's Petals for anyone looking for exceptional service and gorgeous floral work!!

I needed an arrangement for a funeral in Illinois. I was in Colorado. The clerk I worked with was…read morehighly informative and communicative. She sent me a picture of the arrangement for my approval before she even billed me for it. And it was absolutely gorgeous. I could not have been more placed with her service.

I was really impressed with Marks. They treat you like family there. They did a wonderful job…read moretaking care of my mother! The service was second to none! Thank you Marks for all you do.

We cannot thank Baucom Life Celebration enough for their kindness during the loss of our…read moreson/brother. From our first meeting, Mr Baucom was incredibly patient, caring, and professional. They handled everything with such grace, allowing our family to focus on grieving rather than stress. The facility was beautiful and well-maintained. Walking into the facility, the beautiful scent gave you a sense of calm. I can also say, whoever handled the dressing as prepping of our loved one, did an outstanding job. I highly recommend their services."

My mother's memorial on March 20, 2026 was completely destroyed all because of the overzealous,…read morerude, and wildly incompetent security guard who treated my family and guests like they were gangsters! The security guard groped my Elder family members, spoke to people in a condescending way, and rambled through women's purses as if they had weapons of mass destruction! I brought the vile behavior of the guard to the attention of the owner, Mr. Kelvin Baucom, the day before the memorial because I went there to pick up my mother's remains and urn. He told me the guard's reckless behavior was a "training issue." Mind you, she was rude with me, just one person. That is relevant because the next day, the day of the memorial, the SAME guard who groped me was there and for my mother's memoriial. In other words, if she was horrible with me, one person, the previous day, WHY in the world would Mr. Baucom allow her to work during my mother's memorial with a large group of people? I asked him this, and, I swear to you, he said, "That's a good question." Really? How about giving me a good answer? He didn't! I went to visit Mr. Baucom two times this week. The first was to ask if he had done two things that I recommended so patrons in the future would not be humiliated. One recommendation was a metal detector and the second was that he terminate the rude guard. He was happy to attempt to appease me by showing me he purchased a handheld metal detector, but when I asked if he terminated the guard - mind you, a SLEW of people wrote reviews on Google saying the same thing - he brushed me off and said, "It's an internal issue that we dealt with." He refused to tell me if the guard was trained, corrected, or even if he had a conversation with her. I mentioned to him SEVERAL times that my family just wanted him to assure us that he would use another guard. So, I made it VERY clear that termination was certainly acceptable AND warranted, at the very least, just use another guard since he contracts with a security firm. It is very important to add that Mr. Baucom ASKED me to give him recommendations! Why ask for my family's recommendation when you apparently had no intention of responding to our most significant recommendation? Mr. Baucom EASILY could have made that happen, so it was NOT a financial issue because the security firm simply would send someone else in the future. I don't know why Mr. Baucom is protecting someone who is having a negative impact on his financial bottom line. Whatever the reason, my family and I never received ANY semblance of compassion and empathy for how we felt about the guard's behavior. To blow us off with an "It's an internal issue" was and is hurtful, insulting, and, of course, a horrific business practice. Remember, Mr. Baucom, people have choices and you are not the only funeral home in St. Louis. You must do better with your customers and show SOME level of compassion because if it were not for your customers, you would not be in business. So, since he refused to offer a modicum of ANY empathy, I decided to draw some signs and protest outside the building just down the street. And guess what he did?! Even though I was in a public space at the corner of St. Cyr and Lewis & Clark, Mr. Baucom called the police on me! Read that again! I was PEACEFULLY protesting and NOT on his property but he called the police on me. Fortunately, Jennings Police officers did not do anything to stop me and reminded me I was within the rule of law. So, yesterday, when I asked Mr. Baucom why he called the police on me, he feebly played coy and NEVER took responsibility, only saying "Someone may have called" and after I pressed him on it, he said he did it because I threatened him! I sat there with a straight face and lied about that. Even more clueless, after a barrage of gaffes, he had the unmitigated gall to ask me if I would remove my review from Google and write a favorable review because, in his words, "Your review is making us look bad" to which I responded, "Sir, I am not doing anything to make your business look bad. You and your security guard have done that, NOT me!" The moral of the story is, AVOID this establishment if you TRULY care about having your loved ones funeral done by a respectful staff. Mr. Baucom should be embarrassed for NEVER taking responsibility for lying about me being a threat. It is very obvious his business practices are, at best, questionable. The facilities there are very nice, clean, etc., but Mr. Baucom and the security guard? HORRIBLE! I stand by EVERY word I have typed! Regretful that I ever walked into Baucom's, Dr. Becton