Had came to get new tires. i left it there with them and when i came back i was told that a lug nut…read morewas too tight and needed a mechanic to take it off. Was told by the guy that it has happened to him before with another bmw. But then they told me that they used a 18 socket to try and remove it instead of a 17 socket (all bmws need 17) and over tighten it. Now my tire won't come off and have had two people try to take off my tire and no luck.

I understand that things can get busy from time to time, I understand that there's a line up of…read morevehicles you gotta take care of, I understand that perhalps a nail on a tire is not as important as all the other jobs you got lined up. But I also know and understand customers service. The shop guys didn't even give me the time of day, they didn't even wall 5 feet to my car to take a look at the tire to tell me if they could fix it and how much it was going to be. I wouldn't have mind the wait, but no, they literally said " I'm too busy and I can't look at it right now." I'm glad they're busy and they're doing well, but if you're looking for professional attention, weather it is full rotation or tires or a simple nail in your tire, I don't think this is the place. Sorry guys, nothing personal, just sharing my experience with your shop.

Went here because Costco refused to fix a tire leak and over inflated my tires by 10-15 PSI, so I…read morecame here and they fixed my car NO PROBLEM with an appointment, and it costed me 30$ Costco estimated me to buy brand new tires! I saved myself about 600+$ Highly recommend coming here the are so friendly and service is so quick!

Do yourself a favor and avoid T.O. Haas Tire & Auto. We stopped in with a simple valve stem…read moreissue--a 10-minute fix--and were told it would be over 2 hours because of "scheduled cars." Meanwhile, the shop was basically empty with open bays. No urgency, no willingness to help--just excuses. We were over an hour from home with no spare, stranded in their parking lot, and they still couldn't take a few minutes to help. Instead, we had to drive 5 minutes away on a flat just to get actual service. That's not just bad customer service--that's completely unacceptable. If leaving zero stars was an option, that's exactly what this experience would get. Called RNR Tire Express, and they got us in immediately, no questions asked. The difference was honestly embarrassing. If you want to be ignored when you actually need help, go to T.O. Haas. If you want real service, go to RNR.

I had an excellent experience at this TO Haas tire and auto location today. I am traveling through…read moreon my way home to Michigan and found myself with a noisy left front wheel. I had just had a blowout in the right rear the day before while traveling up to Lincoln and so had just replaced my four tires yesterday. Even knowing they had missed The opportunity to make money from my business yesterday they evaluated the noise and repaired it for no charge as it turned out to be a rock. They took 40 minutes of their time and were kind enough to send us on our way without a penny charged. A great example of "Nebraska Nice". Thank you TO Haas I will not forget your consideration.

I had an oil change done at this location, and it was an awful experience. I called to schedule the…read moreappointment, and when I showed up, they told me there had been an error and I wasn't on the schedule. They rescheduled my appointment. The second time, I showed up, and they told me they didn't have a technician available to do the oil change. The third time, they couldn't remove the oil drain plug because it was stripped. I informed them that the last oil change was done at the same location by them. They told me they had to order a new drain plug. The fourth time, they did the oil change and didn't charge me for it. The next day, we noticed a leak under the car, so we had to take it back for the fifth time. After inspecting it, they said they hadn't fully tightened the oil drain plug, which caused the leak. They said it should be fine now. Later that day, we noticed more leakage under the car and thought it was still leaking. I called the branch, and the employee, Scott, first told me it wasn't their fault and that it shouldn't leak because it hadn't been leaking before. That statement made me very upset because the car was leaking, and they had confirmed it that same day. I requested immediate assistance and told them I would bring the car in the next day for another inspection. The next day, when I went there, the store manager asked me to walk over to the shop to see the car. It appeared that they had cleaned the drain plug area and the surrounding area. The store manager, speaking in an aggressive tone, told me there wasn't any leakage. I showed him a picture I had taken that morning in my garage, which clearly showed the leak. He replied, "I DON'T CARE, THERE ISN'T ANY LEAK HERE, I AM SICK OF THIS CAR." The way he spoke to me was accusatory, disrespectful, aggressive, and unprofessional, which is absolutely unacceptable. I would have been fine if he had said, "We inspected it and couldn't find any leak, but keep an eye on it. Hopefully, or I'm sure, you won't see any more leaks." It's very disappointing that they don't train their staff on how to talk to customers.

I don't even know how many years I've come here for my tire needs…read more The help is professional and friendly, the service is first rate and they get things done when they tell you it will be done. If anyone asks me, this is the place I will tell them to go.

They are kind, honest and very hospitable!! My go to place!! Would recommend to anyone in need of…read morecar service

Traveling from IL to CO, we hit a snag in Iowa. Due to the terrible roads, we hit a division and…read moresomething went wrong. Called Firestone, they said come on in. Got there at 5p on a Saturday night. Good news, we just snapped the metal band inside the tire. They had us in and out with 2 new tires in an hour. Not only that, thoroughly went through the suspension and undercarriage to make sure we were OK. They gave great advice, said be careful and sent us on our way with good wishes. All the while, they were friendly and helpful. Thank you guys so much for taking care of us!

I had a tire blowout and Ireland and Angelo (and mechanic crew!!) were terrific in helping me get…read moremy car road ready again so I could fetch my child from Omaha's airport, round trip 100 miles. Thank you, thank you! It happened on a Saturday evening and I needed to get to the airport by 2 pm on Monday. An (online) appointment, few calls and texts, and a trip in on Sunday/left there overnight Sunday for arriving tires Monday morning and it was done. They called at 8:30 am Monday morning to give me the status of tires and car, I thought. No, it was to tell me the car was ready to go!! They did everything in their power to make it happen--and it did. They are amazing!! Our family is enjoying my son's visit now. Love their free "courtesy checks" of the car, too. My next appointment with them will be a new battery soon. Firestone is my new "go to!!"

Love this place. Came in for a tire puncture (nail) and watched them do the work. They torqued each…read morelug to spec, made sure my wheel was rotating smoothly, and did everything clean and efficiently. I would 100% come back for any wheel/tire needs!!

We were out of town for a medical reason and had a low tire. I took it to discount tire and Anthony…read morewas the employee who helped me. He checked all my tires put air in the ones that needed it and explained to me the process of purchasing tires at the store. He was very professional young man, and I am so grateful for his help. Leah

NEVER EVER TAKE YOUR CAR HERE!! My son has a 2016 Ram 1500…read more Diagnostic stated #2 misfire, okay. He is a 1st time in taking his vehicle to the garage. He called made an appointment for a Thursday. Dropped the vehicle off on Wednesday night. 2 DAYS Later, they didn't even take the vehicle in their garage. I called, being a dad on Thursday, no call back. Called again on Friday, finally a callback. No estimate. Came there after work, they wanted to snowblow me with a lot of nonsense that didn't answer their solution to what the vehicle came in for, #2 misfire. Later on that evening, we took the truck with no service to the truck. Their parking lot is full of no plate, junk cars. They will overcharge, over diagnosis and leave you broke.

David has always been fantastic and affordable. My roommates and I have taken all of our cars there…read morethroughout the past few years. He does great work and truly cares about his customers!

Ever since I moved to Lincoln (from Salt Lake City, Utah), I have needed to get new tires and an…read morealignment for my Honda Fit. Being a female and on my own, I found it very difficult to find a place I could trust until I was referred to Pomp's! They were very kind and honest with me! Even after dropping my car off, they called me to let me know that my old tires still had some life left in them. Very honest, great customer service and I had my car back within an hour after dropping it off! I highly recommend them for your tire needs!

Wow what a great business, quick friendly went above and beyond for us. Thank you very much!!!!read more