THE BEST-They closed at 6pm and we called them with an emergency flat tire at 5:49 and they told us…read moreto come in anyway. We got there and the staff was kind and understanding and got right to work on our tire and had it back to us in no time! They were kind, quick, and affordable. I'll be back!

I went to have air out into my tires, because the indicator light was on. No line no wait. The…read moreemployee serviced me real quick and I was on my way. She was very polite and informed me of the price for alignment. I'll definitely be returning!

Wonderful friendly service. Very helpful and pleasant. A good experience. Recommend it to…read moreanyone

Contacted 6 to 6 Auto Service, with whom I've been doing business for eight years now, to ask for…read morehelp with my car. When I described the problem to a staff member, he stated I'd have to go to the dealership, based on what I had described to him over the phone. Without going into great detail, he wouldn't even consider that the problem could be handled by 6 to 6 without having to take it to a dealership. I expected him to offer to have me bring it in so they could at least look at it, but he seemed unwilling to have 6 to 6 even attempt to resolve the issue. I'm so disappointed in the lack of customer service from a shop I'd been relying on for years. I've found a new repair shop, but I'm really sorry to have to end my customer relationship with 6 to 6 Auto Service. Perhaps they can afford to lose customers over the poor customer service provided by one employee who apparently doesn't understand how to accommodate a client.

I have been going here for the last year for my Jeep and I have had nothing but a great experience…read moreevery time. Their prices are reasonable and they get the job done in a timely fashion. All of the guys are extremely nice and professional. And my Jeep is back to normal and I'm so happy!!! Thank you guys!!

Tire service was straight forward and easy. Definitely an auto shop you can trust. Will definitely…read morebe coming back

Didn't have work done, but passing through Lincoln on our way to Moab with a trailer full of Jeeps…read moreand we had some valve stem issues. We took care of the problem but were in need of air for high pressure trailer tires. We pulled into Tuffy and the mechanics on duty were very nice and let us fill up the tires right away! Thanks for getting us back on the road quickly!

Excellent customer service! We've bought tires from them & have had our car serviced there a few…read moretimes. Very satisfied with the services. We'll definitely be going back!

Service was top tier. Has good deal on tires and got the work done fast. If you get a full set done…read morethey are willing to work with you to get you the best price. And offered free alignment after I bought my tires

I had an oil change done at this location, and it was an awful experience. I called to schedule the…read moreappointment, and when I showed up, they told me there had been an error and I wasn't on the schedule. They rescheduled my appointment. The second time, I showed up, and they told me they didn't have a technician available to do the oil change. The third time, they couldn't remove the oil drain plug because it was stripped. I informed them that the last oil change was done at the same location by them. They told me they had to order a new drain plug. The fourth time, they did the oil change and didn't charge me for it. The next day, we noticed a leak under the car, so we had to take it back for the fifth time. After inspecting it, they said they hadn't fully tightened the oil drain plug, which caused the leak. They said it should be fine now. Later that day, we noticed more leakage under the car and thought it was still leaking. I called the branch, and the employee, Scott, first told me it wasn't their fault and that it shouldn't leak because it hadn't been leaking before. That statement made me very upset because the car was leaking, and they had confirmed it that same day. I requested immediate assistance and told them I would bring the car in the next day for another inspection. The next day, when I went there, the store manager asked me to walk over to the shop to see the car. It appeared that they had cleaned the drain plug area and the surrounding area. The store manager, speaking in an aggressive tone, told me there wasn't any leakage. I showed him a picture I had taken that morning in my garage, which clearly showed the leak. He replied, "I DON'T CARE, THERE ISN'T ANY LEAK HERE, I AM SICK OF THIS CAR." The way he spoke to me was accusatory, disrespectful, aggressive, and unprofessional, which is absolutely unacceptable. I would have been fine if he had said, "We inspected it and couldn't find any leak, but keep an eye on it. Hopefully, or I'm sure, you won't see any more leaks." It's very disappointing that they don't train their staff on how to talk to customers.

I was on a road trip and ran into car trouble ...kids and I were on our way out of town back to CO…read moreon a strict timeframe when I noticed my oil was leaking horribly. I stopped in and asked if they could gete in asap. As a traveler and a female my first thought was "perfect opportunity to take advantage of me" I can honestly say....I couldn't have asked for better service. They took my car into the shop within 10 min of being there and had it fixed and us on the road within 2.5 hours. Not only that but my total ended up being less than the estimate!!! Thank you to all that helped get us back up and "driving"

Allow me to preface with, my daughter's car needed tires and she set up the appointment and…read morereceived the quote. Two things. 1. Made an appointment for 11am and was told it would be about 1 1/2 hours. I returned at that time and they had not even started. Was told sorry, we are backed up. We will call when we're done. I suggested that the appointment means should mean something but I felt dismissed with my concerns. 2. Received a price quote for 4 new tires. When I dropped the car off they said there could be an additional cost to balance. I believe that is a standard cost 100% of the time with installation of new tires and should have been part of the original quote. Seems sneaky to not give that price upfront.

If I could give zero stars I would. Brought a vehicle in for an alignment, upon getting the car…read moreback they said we need a new bolt before they could fix the alignment. We were under the vehicle the day before and none of the bolts were broken. After inspecting we noticed the alignment tab was damaged because they used an impact drill on the bolt. When asked, Nathan said they don't use impact drills. We asked to speak to a manager and they didn't have one there. Told us we'd need to come back the next morning. No responsibility taken. No solutions to the problem. A horrible experience from beginning to end. Would not recommend this Firestone to anyone.

Unwillingly putting 1 star because i have to select it to post a review. Negative stars if i could…read more Fraudulent and deceptive practices, excessive charges for tires, rude and unprofessional customer service, and issues with payment plans and account management. They lie to you and make you go in circles. Dont trust them.

They suck with timing . I've been wanting a set of rims for a week now , they've been telling me…read moreyeah sorry we've been busy. Kool so do I gotta make an appointment for when you're not busy ? Like what ? Finally they sent me pics of the rims . I pick some out now I'm waiting on a respond for those ..