bought a Chrysler Pacifica the day before Thanksgiving and right after Christmas we started issues…read morewith it. First the auxiliary battery light came on so I called and talked to them because before we purchase the vehicle that was one of the questions that my husband made sure to ask about. we were told the manager would call us and waited 2 weeks with no call back. I then called again and spoke to the service manager again but the manager was out once again said he would get him a message and again when a week with no call back. in this time the check engine light came on and the van started running weird. when I finally got a hold of the manager a month later rescheduled an appointment to bring the van in. they pulled it in we waited about an hour and a half for them to come out and tell us it would cost us almost $5,000 to fix all of the issues because it was then after our warranty was up. our issue is we called before the warranty was up and they messed around and waited until it was up to call us back. lack of communication and we got screwed out of almost 20 grand. 10 out of 10 will never recommend anyone to purchase a vehicle from here.

These people were a dream to work with when I was in the process of buying a new Jeep…read more After the sale, not so much. After having my Cherokee in for transmission service 4 times (and their shop is an hour from my home), they just told me, "there's nothing wrong with it." They said they drove it, but I was in the shop the entire time. The tech may have taken it around the block, but never more than a 5 minute drive. Basically I was told to take it somewhere else because they didn't care. Very disappointed. Never again. Steve Wilson (the owner) told me that he was personally involved in getting this resolved. So, I assume that he told the service department, personally, to tell me to piss off.

I can't say enough good things about the folks at Douglas Dodge. They are REAL, professional,…read morefriendly, knowledgeable, and care about PEOPLE above all else. Every single person we spoke to and dealt with was so very personable...I honestly felt like I was working with family. Every step was handled in such a laid back and relaxed manner while maintaining professionalism. We were so well informed. My son got an incredible truck at a far better price than any dealership we checked within 100+ miles. So very grateful to them all.

Easy, smooth, and hassle-free car buying process. Gordon was our salesperson and he was responsive,…read morethorough, and friendly from before my wife and I stepped foot in the dealership to the point we drove off the lot with a new car. The car we inquired about was all ready for us by the time we arrived, and it got a thorough cleaning, air in the tires, and even some extra gas to get us home which is not something dealers often do these days. I would highly recommend Gordon and the Douglas Dodge team for a new or used vehicle. I was happy to know that I could take the car off for a spin myself as well as take it to a nearby mechanic to do a pre-purchase inspection before finalizing. 10/10!

Good communication ,Freindly atmosphere. Salesmen and finance department work together to make a…read moresmooth transaction . The garage for repairs is great .highly recommend.

We had a lovely experience with Kevin as our sales rep. Bought a Silverado we saw on their site…read more They were really knowledgeable and kind and they made us feel comfortable. Really easy experience

I'm very happy to update that the Dealership's Sales Manager called and apologized for the way we…read morewere treated over a mistake. That's all I was asking for was an apology. Thank you. Loved this dealership until a recent experience. We purchased our second vehicle from them. Post purchase we were treated very poorly. Not by our salesman, but by the Office Staff and Sales Manager. We had already been misled by the Finance Manager. They had our salesman call and apologize when he wasn't the problem. That young man was always kind and respectful. It's the Office Staff who met us at the door under direction of the "Office Manager" that treated us terribly. The Office Manager or Sales Manager should have called to give us a heads up of the situation but no one bothered to call.

Everything very went very well. Staff is very friendly and great to work with!! Will continue to…read morego there on a regular basis for my automotive needs

We purchased two great cars from Mahomet Car Connection this year. Both cars are late model and…read morevery low mileage. I believe I paid a fair price, too. Both transactions were without stress due to the welcoming atmosphere and absolutely no pressure to buy. And I like that they have a service department, too. Visit their website to check inventor. I'm surprised at the number wonderful cars on their lot. Be quick if you see something interesting. Greg has put together a winning team.

I was driving cross country and my tire pressure light went on. I stopped in to Mahomet Car…read moreConnection to see if they could top off the air in my tires. They took my car immediately and did a complete check on my tires to test for any leaks before getting me back on the road, ensuring that I was all set for a safe drive. I am grateful to Drew and the team for going above and beyond in providing truly exceptional service. They took 30 minutes of their time, didn't charge me anything, and were incredibly kind and friendly to boot. They provided exactly the kind of service anyone looks for when their car needs attention. Great community car service center!

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.

I was searching for a car and I found one with L&L that I was interested. I went to their lot in…read moreCreve Couer and Jon was awesome to deal with. He gave me the best he could right up front. No pressure and he treated me as a person. This was the best car buying experience I have ever had.

Bought used car which we had test drove. Everything seemed fine. Five minutes or so after driving…read moreoff the lot, the speedometer stuck and the check engine light came on. After an initial bout of miscommunication, the dealer offered to diagnose the issue for free and provide a loaner. As the car was bought as is, this is certainly a good customer service effort. Update: Dealer performed some minor repairs for free. I feel that both issues would be easy to miss as neither occurred on my test drive. While I am not happy about the speedometer, I will say they took steps to make things as right as they could.

From the owner: Bill Abbott is your authorized dealer for new, pre-owned & program vehicles from Chevrolet,…read morePontiac, Buick, Chrysler, Dodge and Jeep. Serving Piatt County longer than any other dealer in history Find out why so many people buy car after car, truck after truck, van after van, at Bill Abbott Inc in Monticello, Illinois. Bill Abbott Inc gives you more choices. Looking for a quality pre-owned car, truck, van or SUV? Bill Abbott Inc GM Chrysler offers you Gold-Check Certified Pre-Owned Limited Warranty and Roadside Assistance on our large selection of pre-owned vehicles. Bill Abbott Inc is your Five Star Dealer in Central Illinois. Five Star Dealer awards are presented only to an elite group of service-oriented dealers who have met strict automotive service standards. Dealer financing. MasterCard, Visa, Discover and American Express are accepted for tires, parts, and service in our Chrysler Service Department , GM Service Department, and Parts Department.