Brian Rhoades towed my Harley triglide from DeWitt to Normal IL…read more Courteous, kind and professional!! Great price too!!

After buying 12 year old Lacrosse and only driving it 3 weeks, the moon roof ceiling cover ripped…read morein the track when I opened it and then shut it. Some metal had had broke and caused the mess. Rear door on driver's side won't open certain times when my son couldn't get out and had to slide over to passenger side to get out. Also, the engine lite came on. I called the man that sold me the car and he passed the info to automotive which they called back and left a message. Chad the shop guy said that they would put my car on the puter but, they wouldn't be able to do nothing for the moon roof or the door and couldn't guarantee if they would fix the e-lite sitch. It's sad that I hadn't even made my first payment on the car that they wouldn't look at the car and try to help the situation before telling me the couldn't help. I went to O'Reilly's and they put it on the puter for free and it was a catalytic converter sensor. I liver in Metamora and they are in Clinton. Hours drive away. I chose not to respond because I will take care of it myself. I will never buy anything from them again. They could have tried to work with me but it they chose to say no to everything. You live and you learn.

bought a Chrysler Pacifica the day before Thanksgiving and right after Christmas we started issues…read morewith it. First the auxiliary battery light came on so I called and talked to them because before we purchase the vehicle that was one of the questions that my husband made sure to ask about. we were told the manager would call us and waited 2 weeks with no call back. I then called again and spoke to the service manager again but the manager was out once again said he would get him a message and again when a week with no call back. in this time the check engine light came on and the van started running weird. when I finally got a hold of the manager a month later rescheduled an appointment to bring the van in. they pulled it in we waited about an hour and a half for them to come out and tell us it would cost us almost $5,000 to fix all of the issues because it was then after our warranty was up. our issue is we called before the warranty was up and they messed around and waited until it was up to call us back. lack of communication and we got screwed out of almost 20 grand. 10 out of 10 will never recommend anyone to purchase a vehicle from here.

These people were a dream to work with when I was in the process of buying a new Jeep…read more After the sale, not so much. After having my Cherokee in for transmission service 4 times (and their shop is an hour from my home), they just told me, "there's nothing wrong with it." They said they drove it, but I was in the shop the entire time. The tech may have taken it around the block, but never more than a 5 minute drive. Basically I was told to take it somewhere else because they didn't care. Very disappointed. Never again. Steve Wilson (the owner) told me that he was personally involved in getting this resolved. So, I assume that he told the service department, personally, to tell me to piss off.

I can't say enough good things about the folks at Douglas Dodge. They are REAL, professional,…read morefriendly, knowledgeable, and care about PEOPLE above all else. Every single person we spoke to and dealt with was so very personable...I honestly felt like I was working with family. Every step was handled in such a laid back and relaxed manner while maintaining professionalism. We were so well informed. My son got an incredible truck at a far better price than any dealership we checked within 100+ miles. So very grateful to them all.

Easy, smooth, and hassle-free car buying process. Gordon was our salesperson and he was responsive,…read morethorough, and friendly from before my wife and I stepped foot in the dealership to the point we drove off the lot with a new car. The car we inquired about was all ready for us by the time we arrived, and it got a thorough cleaning, air in the tires, and even some extra gas to get us home which is not something dealers often do these days. I would highly recommend Gordon and the Douglas Dodge team for a new or used vehicle. I was happy to know that I could take the car off for a spin myself as well as take it to a nearby mechanic to do a pre-purchase inspection before finalizing. 10/10!

We had a lovely experience with Kevin as our sales rep. Bought a Silverado we saw on their site…read more They were really knowledgeable and kind and they made us feel comfortable. Really easy experience

Not good. I dropped my F150 work truck off for a screen repair right before Christmas. It is Jan…read more26th and I STILL DON'T HAVE IT BACK. I probably won't have it back this month based on my call this morning. They tell me the same thing EVERY time I call. "I'm aiming to get it done later today. Maybe a day or two tops". I call THEM each time for status. They called me once, and the other 7 or 8 calls were me or my wife checking in. They don't offer a loaner. So, I rented a car from Hertz. I extended the Hertz rental twice, then the card authorization can no longer take changes to the dollar amount. Now I drive to Hertz to and extend it. Today, I get a call from Hertz that the car is overdue and will be repossessed. Apparently the local guy didn't enter the last extension into the system properly (that I had to drive to their office and waste an hour to make) . The point is, they have NO IDEA how much their lollygagging on the truck has cost me in terms of inconvenience, lost wages, lost opportunities, transportation costs. I'll never use them again. I don't think they have experienced people that can change a wiring harness. From my perspective, they're in over their head, and I'm paying the price. They'll deny that's the problem.

I had a Bad experience with Rick Riddings Ford dealership. I've been taking my 2016 Ford truck and…read morehad to have the bearings replaced in the rear axle. Work is good for 2 years and Unlimited Mileage. 2 years and 2 months the same noise and the same diagnosis and only 11,000 miles driven in 2 years. Well Rick Riddings will do the same repair for only $1,000 more than the last repair, No Thank You! I will go to another dealership from now on. Buyer Beware!!! Rick Martin

I recently purchased a vehicle from this location that was a replacement vehicle that had been…read moretotaled out due to an accident. Zach was my salesman, great young man, very understanding, even JP the sales manager was very understanding at the time. However, there are two things that I found that bother me with the vehicle after I had purchased it both of which I feel should've been taking care of prior to me, taking possession of the vehicle. When I test drove the vehicle, I did not notice that there was a tire pressure monitor sensor that was out. Seen as I had spent close to 20 grand for this vehicle. I would've at least expected them to have replaced at least that one sensor if they would've been generous about it they could've easily replaced all four sensors in the tires. The other issues that I have with the vehicle that while they were getting it prepped for me to pick it up. Would've been to do a fresh oil change on the vehicle. Both of these are considered minor repairs and probably would've taken about an hour to do maybe two at Max. My overall experience with this company was good, on the days that I picked up the vehicle Zach was out of town on personal business and I dealt with Tony another salesman. Very nice gentleman, although I am still disappointed in the fact that they sold me a vehicle with a bad TPMS sensor and that they did not do a fresh oil change on the vehicle or reset the display if they had done a fresh oil change on the vehicle.

We purchased two great cars from Mahomet Car Connection this year. Both cars are late model and…read morevery low mileage. I believe I paid a fair price, too. Both transactions were without stress due to the welcoming atmosphere and absolutely no pressure to buy. And I like that they have a service department, too. Visit their website to check inventor. I'm surprised at the number wonderful cars on their lot. Be quick if you see something interesting. Greg has put together a winning team.

I was driving cross country and my tire pressure light went on. I stopped in to Mahomet Car…read moreConnection to see if they could top off the air in my tires. They took my car immediately and did a complete check on my tires to test for any leaks before getting me back on the road, ensuring that I was all set for a safe drive. I am grateful to Drew and the team for going above and beyond in providing truly exceptional service. They took 30 minutes of their time, didn't charge me anything, and were incredibly kind and friendly to boot. They provided exactly the kind of service anyone looks for when their car needs attention. Great community car service center!

Very nice small town business. They were amazing to work with, competitive pricing, polite, and…read moreknowledgeable. Plenty of lap dogs so you do not have to share. Definitely plan to purchase from them again in the future.

I was searching for a car and I found one with L&L that I was interested. I went to their lot in…read moreCreve Couer and Jon was awesome to deal with. He gave me the best he could right up front. No pressure and he treated me as a person. This was the best car buying experience I have ever had.

Bought used car which we had test drove. Everything seemed fine. Five minutes or so after driving…read moreoff the lot, the speedometer stuck and the check engine light came on. After an initial bout of miscommunication, the dealer offered to diagnose the issue for free and provide a loaner. As the car was bought as is, this is certainly a good customer service effort. Update: Dealer performed some minor repairs for free. I feel that both issues would be easy to miss as neither occurred on my test drive. While I am not happy about the speedometer, I will say they took steps to make things as right as they could.

From the owner: Bill Abbott is your authorized dealer for new, pre-owned & program vehicles from Chevrolet,…read morePontiac, Buick, Chrysler, Dodge and Jeep. Serving Piatt County longer than any other dealer in history Find out why so many people buy car after car, truck after truck, van after van, at Bill Abbott Inc in Monticello, Illinois. Bill Abbott Inc gives you more choices. Looking for a quality pre-owned car, truck, van or SUV? Bill Abbott Inc GM Chrysler offers you Gold-Check Certified Pre-Owned Limited Warranty and Roadside Assistance on our large selection of pre-owned vehicles. Bill Abbott Inc is your Five Star Dealer in Central Illinois. Five Star Dealer awards are presented only to an elite group of service-oriented dealers who have met strict automotive service standards. Dealer financing. MasterCard, Visa, Discover and American Express are accepted for tires, parts, and service in our Chrysler Service Department , GM Service Department, and Parts Department.

Exactly the kind of company to do business with. We stopped in with a vehicle problem and they…read morehelped us quickly and kindly and we were able to get back on track. Thanks again!

We were traveling through Clinton when our wheel started making a concerning noise. We were shocked…read moreto find an import service garage that was knowledgeable of Subarus. As busy as their schedule was, they immediately stopped what they were doing and assessed our problem. We were back on the road in no time at all! Thank you to Bob's Imports Sales & Service for providing a fast and skilled repair for strangers passing through!