James is great at what he does. A good person too. He replaced a headlamp for me in quick order,…read morewhen I discovered I couldn't do it myself. He responded quickly and the work was done before I knew it. I appreciated his help and you can bet I'll call on him again when the need arises.

This young man knows his trade very knowledgeable and will give you a straight answer on price and…read morewhat needs to be fixed.

My husband I bought 3 cars there when I live in Western NY. I have told people to go there. Well I…read morewas very wrong! I took mu car there for oil change and add says rotate ties for price. WRONG!!! They looked at me as a dumb girl but I am smart enough to know when they haven't been changed. Then tech. was in such a hurry didn't bother to set it back. This is my fault I trusted them. Turned out I needed wheel bearing also and I agreed to have it done. So I am bad. I did get quote from a garage so it is my fault. Parts and all just shy of $300. But I thought I was being loyal. Total bill was $740.22 now remember oil change that was 1/2 done was $59.95. Then you should never give parts person a part # for $222.58 for wheel bearing when cost is $113. and don't tell me it was genuine GM part #. SK is SK. I do understand it costs money to unlock door everyday. $32.38 for a work order. I worked for John Deere in service depart. I can't imagine a farmer standing for that. Oh yes I do understand you are not JD! Biggest kicker was just about $168. and hr for labor yes I agreed to it but you saw an old WOMAN coming and figured she was a dumb girl. I wonder have you ever heard the saying "ONE BAD APPLE IN BUSHEL OF APPLES " Trust me. Stay away from Baumann Chevy unless you want to be taken for a ride in your pocketbook and overpay for slip shod work.

I have been taking my Suburban here for service since 2011 and have been very happy. The…read morecommunication from the front desk service guys is always great and they are familiar with all the technical details the guys in the garage are working on. When I had vehicle problems on vacation in Michigan, theBaumann service department talked with me on the phone to troubleshoot the problem (bad sensor) and confirm that the dealer up there was diagnosing and fixing the problem correctly and fairly. It's worth the drive from Perrysburg for service done right. I have also purchased two vehicles from Baumann and was extremely happy with the professional sales staff. I felt the negotiations were transparent and I got great value.

Never filled the ac with freon after paying for services. Blows you off now and wont make it right…read more What a fucking joke.

Hired to do a rune up, no engine lights before the tune up. Didnt show up when he said. When he…read morefinally showed up and did the tune up after he finished it started misfiring. I contacted him immediately. He said he come look at it. Kept scheduling appointments and not showing up. This has been going on since the middle of March. He doesn't respond to texts. Very disappointed in company.

Holy customer service. We were passing through town on a road trip when the car broke down (the…read moreworst). John was the most helpful and kind person we could have needed in that time. The shop is cozy and has a nice waiting area with some cool fish! They really go above and beyond to explain what the problems are and help you decide the best course of action. If I lived nearby this would be my regular mechanic for sure. This place deserves more stars.

Great service. Very helpful and informative experience. I…read morewould definitely use them again.

I had a very good experience at Owen Automotive and I'll definitely go back there for anything my…read morecar needs from now on. It's located in one-block-long "downtown" Elmore. There's no regular "waiting room" inside, but you can sit in the office; however, you might rather go outside while your car is being worked on, and take a pleasant walk, or find a place to sit and read or have lunch, etc. It's very handy to the post office, which is right across the street. In fact, in just that one block of Rice Street there are three or four restaurants, at least a few antique shops, a bank, and the police department, among other things - plus there's a park with benches to sit on under big shade trees within sight of Owen's; and the library is just a block or two away, not to mention there is a beautiful old-fashioned residential neighborhood to walk through on sidewalks under large shade trees. It all makes for a very pleasant (and safe) place for a woman alone (like me) to take her car. I had gone before for my car's "yearly checkup" to Bill's Auto & Tow in Oak Harbor, but they seem to be out of business now. I almost didn't even try to call Owen Automotive because when I followed a link to their website, I found it (the website) no longer existed, and I guessed they were probably out of business, too. But no. They're still there, on Rice Street in Elmore, at least as of the end of May, 2016. I highly recommend them.

Do not use this business unless you need a simple service like an oil change or minor maintenance…read more I was not familiar with auto shops in this area as a newer resident, and a neighbor recommended them. I was initially impressed with the free towing of my pickup when my starter went out. It was repaired with no problem. However, I took it back to Greer when I had some other issues with my truck due to overheating. I was told I needed a new intake manifold, so I was quoted $1500. Then I received a call that it was going to cost more, around $600, due to labor hours, because they ran into issues. So long story short, the truck was not completely repaired correctly, and I had to keep putting antifreeze in it as there was a leak somewhere. So, someone must not have known how to work on a Ford because now I have a blown head gasket, and the vehicle is dead. Since Greer's mechanic had the engine completely torn down to fix an issue, everything should have been checked. In my opinion, they threw it back together when they "ran into issues" and did not know how to fix a Ford. All someone had to do was let me know what the problem was, or if it was more than they could handle.

First class service!! Picked up truck, fixed it and notified me when complete. They called and told…read moreme every that needed repaired and things that could wait. Very knowledgeable and explained everything!! .

It's good to have a mechanic you can trust. I took my minivan to Terry's Auto and Truck Repair to…read morehave them take a look at a leaky tire. They quickly diagnosed the root cause of the problem as a bad tire repair from years ago, and they went the extra mile to fix it right this time. For the high quality work they did, their prices were very reasonable. I will certainly be coming back for any more work I need done to my vehicles.

Excellent service. Fixed a four-year issue that the dealership insisted they couldn't. Very…read morepersonable. It's a busy shop, which I assume is because of word-of-mouth referrals. Fair pricing.

Took my 2008 Sonata in for mechanical issues . Brake s were squeaking and car drove in a jersey…read moremanner. They found a problem with parking brake and repaired dislodged brake pad. They examined spark plugs and replaced them. Still had a problem with oxygen sensor and they replaced that also! Besides fixing the mechanical issues Rich kept me informed at each step of the repair, I knew up front the cost of each item. No surprises, only place I would go for auto repair. Great place I highly recommend Steve's Family Auto. Five Stars for honest, reliable service!