Great guy, prompt, trustworthy, knows what he's doing, and very supportive. Can't beat the price,…read morenor having the service at my place. Count yourself lucky if your car is broken and you're able to get Will to fix it.

If you value your car, your money, or your sanity, avoid this mechanic at all costs. I was quoted…read more$250 over the phone, but the moment he saw my car, the price magically doubled to $500. That should've been my warning sign, but what happened next was unbelievable. Apparently, I am not the only person he ghosted mid job. Every part of my vehicle he touched ended up damaged. Hose clamps? Left off completely. Interior trim? Broken. Hood latch? Destroyed. The "repair" he did created more problems than I walked in with, and I had to pay over $800 to a real mechanic just to undo the mess he made. That's not an accident -- that's incompetence on a level that shouldn't be anywhere near a toolbox. And once the damage was done, he vanished. No returned calls, no accountability, no attempt to fix what he broke. Just silence. Based on my experience, this person has no business working on cars. The lack of skill, honesty, and professionalism is staggering. Do yourself a favor and stay far away -- your wallet and your vehicle will thank you.

The bottom line, if you value true excellence and professionalism, seek out an ASE-certified…read moremechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering way below substandard service. I was so surprised by the fraudulent behavior of the over the counter staff, specifically the old man and his son Mohammad, engaged in what I consider to be deceitful behavior and their business practices are steeped in lies and dishonesty at this so-called Tel Ford Service mechanic shop. I initially visited their shop for a simple fuel pump replacement, a task that should have been straightforward. However, they deliberately sabotaged the brand-new part I had personally purchased, forcing me to buy an identical one from them at an exorbitant $567 markup. To add insult to injury, they charged me an additional $300 in labor fees. The old man initially promised to source a superior pump directly from the manufacturer, with the expectation of improved quality justifying the higher price. However, it became clear that he had simply ordered the same Napa Auto Parts pump that I had originally provided (the one he had vandalized). When confronted, he refused to speak with me directly, instead sending his son as an intermediary to feign ignorance. In the end, I was swindled out of over $860 beyond the original estimate. I think this mechanic shop is a den of thieves, and I urge others to avoid them at all costs. Few days later, I had to revisit them for a rattling sound came from the area supposedly repaired part, well within their work warranty. His son then had the audacity to suggest a $75 diagnosis fee, with no acknowledgment of their own error. The bottom line, if you value true excellence and professionalism, seek out an ASE-certified mechanic and avoid this mediocre mechanic shop. This shop merely holds state certification--the bare minimum for safety--yet charges more than ASE-certified professionals, while delivering below substandard service.

I started coming here last year after getting a new car, they have been more honest and helpful…read morethan the last place I originally went to. They do an amazing job everytime!

they fixed my 2016 dodge ram 1500 brakes on the rear and found problems i was unaware of. they…read morerepair the problem at a reasonable price, and i was back on the road in little time. also they gave me a veteran discount.

please don't go here these bitches they took my $4,083 for a…read moretransmission they never fixed they are scammers they never fixed my truck i always had to call them they never called me about updates they kept my truck for 2 fucking months they gave me my truck back twice within that time and it had to go back each time then they said i needed a cooling system are you crazy save your time and your money and they are liars and they never fixed my transmission i had to rent cars for 2 months just to get my kids back and fourth to schooi and during my daughter senoir year !!!! they just added to my depression and stress and so now i'm forced to give up my truck because i can't no longer afford my car note and come up with another $4,083 for what they didn't fix and i found your fucking iphone 17 in my truck and i returned it to you and this is the thanks i get im taking you hoes down i'm going to sue you and report your fucked up business to every one that will listen and shame on you to mess over a disabled woman who is a cancer survivor fuck you alex and mike i hope nobody ever goes to these thieves they will take your money and not do the job please don't go to these scammers

Had $1,800 of work done 2 weeks ago, problem not fixed, went to the shop this morning, It's Closed…read moreup! Everything gone!!!

Two other mechanics at other repair shops attempted to repair my 1984 GMC Sierra Classic pickup…read more The three repairs shops cost about the same but neither of the first two shops, fixed the problem. It's a hard lesson on having an old vehicle when 1 nut holding a lifter in place ends up costing lots of money. The Heights repair shop knew the nut on the lifter was the problem and got the repair done and also replaced the gasket which the previous two shops didn't do. The repair cost was very reasonable, but again a big lesson on one nut costing three repairs, 2 tows and lots of aggravation. Good mechanics are hard to find. Heights Repair Shop is both reasonable and determined to do the repair correctly. I appreciate them and will continue to visit them, when I have a repair to get done.

Great quality service. They did both my front brakes, were honest about not needing to do the rears…read moreyet, and found the source of the weird clunk in my wife's jeep. Note I could have gone someplace much closer to our new home, but I drove 30 min to take our vehicle here for a reason!

The grinding sound made me think that I had a bad universal joint. Heading an extended length 4WD…read moretruck, I expected to pay upwards of $500 for the repair. Rob called me within an hour of dropping my truck off - turns out it was a worn out super bearing. He had it fixed in under 2 hours for less than $200. Needless to say, they've earned a new loyal customer.