I was so glad to find a Sunday mat Pilates class--especially on Easter--for anyone who doesn't…read morecelebrate or just wants to fit in a workout before festivities. Marylin was incredibly kind, introduced herself right away, and offered helpful modifications while guiding beginners with ease. The class felt welcoming and inclusive, with people of all levels, and I left feeling both comfortable and challenged by a great workout.

Great workouts and great coach. There workouts are customized based on the days! First three days…read moreof the week are leg days and rest half is upper body workout. It's never to boring to be working out here. Coach Tatiana is the best and always willing help everyone training/working out under her supervision. Prices are pretty reasonable and the facility is very neat and clean.

I swear I have a love-hate relationship with this gym. I was happy to see the hand sanitizer…read moredispensers are now working which was my major contention before. The massage chairs now allow you to scan your pass in order to start up for one ten minute session per day instead of you having to bother the front desk person to start it up. In addition, they now have a red light therapy room that runs in ten minute sessions as well. You better believe I'll be taking advantage of the massage and RLT post shift. Zumba classes still available when I decide to drop by again (you're too popular Alberto!) and no issues with the workout equipment. I also appreciate that they have a variety of channels playing so you can station yourself accordingly based on your preference.

I've been to a lot of gyms, and unfortunately this is one of the worst experiences I've had--not…read morebecause of the equipment, but because of the people and the management. The gym culture here is incredibly inconsiderate. Members regularly leave weights scattered everywhere without re-racking them, making it frustrating and unsafe for others trying to work out. There's a noticeable sense of entitlement--people act like basic gym etiquette just doesn't apply to them. What really pushed things over the edge for me was the cleanliness, especially in the restrooms. On more than one occasion, I've walked into stalls that were absolutely disgusting--unflushed toilets and, unbelievably, feces left on the toilet seat. That's beyond unacceptable for any facility, let alone one people pay to use. Management is also a major issue. The manager, Joe, doesn't seem to take complaints seriously. Calls go unanswered, and there's little to no follow-up when issues are reported. It feels like concerns are ignored rather than addressed. Overall, this gym has potential, but until management enforces basic standards for cleanliness and member behavior, I wouldn't recommend it.

I love this gym! It's so clean, equipment is really nice and well maintained. Everyone wipes the…read moreequipment down after each use and the staff is friendly. This is the best gym in the area, imo.

Nice unique modern boutique's gym for families & seniors. You won't feel pressure or intimidated…read moreabout getting in shape. They even have a recovery room. A get away without leaving town. VS but not the drink. Nice!

I've been working with Mark Bransky in Pleasanton since March 2025 and couldn't be happier. I just…read morerenewed my subscription because the results speak for themselves. Mark is excellent at explaining both the theory and practice, so you actually understand what you're doing and how to do it properly. The gym is very well equipped, always clean, and has everything you need for serious and focused training. Mark creates a relaxed but professional atmosphere, and he's easy to work with, always adjusting the sessions to fit where you are and what you need to work on. Since starting with him, I've seen solid gains in strength and technique, and I feel much more confident with every workout. If you want a personal trainer who's knowledgeable, approachable, and genuinely committed to helping you improve, Mark is the guy to see.

Even though Mark's services weren't specifically what I was looking for, he went above and beyond…read moreto help me find a gym that did suit my needs. If he's willing to be that helpful with someone who isn't even paying him, I can only imagine how well he treats his actual clients. Thanks a million, Mark. Should I hear of anyone who needs a personal trainer, I'll make sure to send em your way.

I am honestly so frustrated with the lack of response from the Mgr. Matt at this Pleasanton…read morelocation. They cancelled the Body Pump Tues. AND thurs. at 5:30pm classes months ago and it was a very full class. I had to go in multiple times to ask when the class will be back for Tues. and Thurs evenings. I have stopped by the front desk at least 5 times, each time leaving my name and phone# for the mgr.- Matt to call me back, he has not once returned my call. Mind you, every time I've gone, the mgr is there, he just tells his staff to say that "he's not available right now" I've asked the staff there and they don't know what's going on, so continue to just leave Matt my mssgs. I have heard that they are working on finding a new instructor. Problem is, there is an instructor that already works in the Livermore location that has said multiple times that she can sub, she just needs the Mgr "Matt" to reach out to her. All of this info has been in my multiple messages left to Matt and he has not reached out to the instructor to ask her to sub, leaving all of us many customers/attendees, without a Body Pump class at all for a few months now. @matt, please follow up and contact the instructor that I left you her name and number, and ask her to sub on Thurs. evenings for the 5:30pm class, so that we are not all suffering with no classes at all to attend. We would all greatly appreciate your action on this. Else, what are we paying our monthly dues for, if we can't even take the class? The sad thing is, this was an easy fix that just required you to make one call a few months ago and it would've been easily taken care of, until you find a permanent instructor.

I'm honestly relieved to have finally canceled my membership…read more I had been attending one of the best classes at 24 Hour Fitness, which kept me coming back. Unfortunately, the experience was consistently undermined by another instructor whose class ran right before it. Their behavior was unprofessional and, at times, verbally aggressive--not just toward me, but toward other members as well. What's most disappointing is learning that the instructor of the class I actually loved has now been let go. It feels like the wrong people aren't being held accountable, and it reflects poorly on management. Really disappointing overall.

Thank you to Josh Lyon…read more Sr. Vice President, General Manager We can bring guests to watch USTA tennis matches and there isn't a charge for them. There was apparently a misunderstanding and Josh took care of it. Thanks Josh!

Severe Safety Hazard - Poor Maintenance on Tennis Court Nets…read more The maintenance of the indoor tennis court side nets at Bay Club Pleasanton is unacceptable and poses a major safety risk to players. The side divider nets have multiple large tears and holes. When running down wide-angle shots, players run the risk of getting hands, racquets, or feet snagged. Tonight around 7:36 PM on Court 5, my shoe got caught in one of these holes while I was moving near the side net. I lost my balance and fell hard, scraping my arm and hand while my shoe remained stuck in the net. Just last week, I witnessed another player catch their hand in a separate hole in the net and end up bleeding. Additionally, the heavy black bottom edging of the nets drags loosely on the court surface, creating an extra tripping and slipping hazard. Management urgently needs to repair or replace these divider nets before someone suffers a more severe injury. I am attaching photos showing the exact holes and hazards mentioned.

I was visiting family for Thanksgiving and so popped into OTF Pleasanton for a few workouts while…read morein town and it has been a great experience. I've been an OTF member for almost a year and love it, but this gym in particular is very welcoming and friendly. The way their studio is decorated and the little Christmas tree with gift donations already full around- you can tell they truly love their community. I had asked for a coffee recommendation and Mackenzie went above and beyond telling me about a few local spots instead of the easy answer of Starbucks across the street. Coach Jessica was also high energy and very motivating and playlist was

Terrible experience. They lure you in with a "free month," but the moment you miss one trial class,…read morethey charge your card without notice. Feels like a trap -- I'm completely done with OTF.

This gym has an easy to use layout and is EXTREMELY clean which I appreciate…read more I really appreciate the genuinely friendly vibe I was welcomed with by the gentleman who got me all set up. I look forward to learning a thing or 2 about fitness from this gentleman that looks like he could lift 2 trucks btw lol. Oh and I also love the 100% private locked bathrooms with a shower inside one of them. I honestly couldn't ask for more. I'm 56 and looking forward to building some strength.

The gym here is doable, but a lot of the equipment is really outdated. Furthermore they had fans…read moreeverywhere to try and cool the place down and all the fans were very anemic. In that, on this largest setting there just wasn't any air coming out. Definitely not my go to in the future.