Some time ago, the cover plate of the fire sprinkler on the ceiling of my second floor was knocked…read moreloose and fell off. This happened because my son fell on the third floor and accidentally hit the spot where the second-floor fire sprinkler was located. I knew nothing about this kind of thing and was really worried that water would start spraying out immediately! I quickly reached out on Yelp to several licensed fire protection service providers, hoping someone could help reinstall it as soon as possible. Leon from Central Fire Protection & Services was the fastest to respond--within ten minutes! I asked Leon if he could come quickly to help me replace and install it because I had to go out the next day. Leon asked me to send him photos and a short video. After reviewing them, he reassured me that there was no need to worry, that it wasn't a big problem, and told me to just contact him again after I got home. When we returned from our trip, I contacted Leon right away. Leon patiently and thoroughly guided me online on how to choose the correct new cover plate, how to purchase it, and explained that once I received the parts, I could actually install it myself. Even after receiving the new part, I still insisted on having Leon come install it, since I'm not a professional. But Leon kindly and carefully walked me through the installation step by step. Finally, with Leon's help, I successfully installed the new cover plate! I was so happy--not just because Leon provided all this guidance for free and never tried to take advantage of me, but also because through Leon, I learned something new myself. Now, with immense gratitude, I'm writing this review to give Leon the highest praise for his professionalism, honesty, dedication, and his willingness to go above and beyond. I recommend Leon to all my friends. I myself work in professional consulting, and Leon's values completely align with mine: not putting profit first, but putting truly helping others first! It's because of people like Leon that our world becomes a better place. (Oh, and even when I insisted that Leon give me a quote earlier, the service price he offered was extremely reasonable.) Thank you, Leon!

I needed a 5 year inspection for a commercial warehouse, Leon was responsive and very professional…read morein his approach, something sorely lacking now and refreshing to encounter. He had to interact with my tenant, I did not need to be there, payment was easy. If you need anything done with sprinklers, I would strongly recommend him.

Quick service , honest , punctual and got the job completed. Would recommend this business.read more

Great service with great price! I contacted them to service my 2 existing fire extinguishers. The…read moreservice guy arrived on time, and he told me I might not need 2 extinguishers for my shop. The transaction was very quick and smooth. Thank you!

Part of the fire sprinkler system black steel pipe/valve connection area was rusting/eroded and…read moreseeping out water slowly and noted the dry wall in the garage was wet. After cutting out that area of dry wall and noted the problem, I got a couple of quotes. Friendly Fire Systems is very reliable. The boss Benito responds to text very quickly and answered all questions professionally. Scheduling was easy and uneventful. The technician, Rafael, arrived on time. He did the whole job by himself. The access box was too small and Benito was able to help him to locate a bigger one quickly and Rafael went to get it. They replaced the pipes with CPVC plastic pipes. They also replaced the valve and water pressure gauge. Rafael did everything in 1 day. The other impressive and important quality I like this company is the post-repair follow-up service. The new water pressure gauge connection was seeping out water with drops of water slowly. I texted Benito right away and he was able to have another technician, Miguel, to come to my house that same evening and it was Friday. Miguel arrived on time that evening and tightened the connection up. The slow leak persisted and noted the next day. I texted Benito regarding that the next day, Saturday. He again responded to the text immediately and offered to have Miguel to come to my house Monday early morning but afternoon worked better for me and he scheduled that afternoon for me. Miguel replaced the water pressure gauge and the metal connector as there's manufacturing defects causing the super slow leak at the connection. Afterwards, no more leak. Thank you Friendly Fire Systems and the boss Benito for being so reliable for the initial work AND more importantly, the follow-up care. Not that many companies nowadays are so reliable on follow-up customer service/care after they get the money for the initial service. Keep up the good work!!!

For my residential remodeling project, I needed to update my 15-year-old fire sprinkler system and…read moreget a fire permit. I found Friendly Fire via Yelp's "Request a Quote". After talking to several vendors, I found Benito experienced, easy to work with, and reasonably priced. He knew the permit process very well. Throughout the process, he suggested ways for me to save money. His technician had 30 years of experience and was able to convince the city staff to make the process shorter. I highly recommend the team to anyone who needs a fire permit.

Brian, Ian, and the team at Coast Fire are the best! Professional, fast, extremely reasonably…read morepriced. Always friendly and willing to help. We own a bar and would recommend going to Coast Fire for all of your CO2 and Nitro gas needs.

I came here to refill my CO2 tank. Honestly, they are awesome!…read more I called ahead to ask about pricing. When I pulled up in the parking office, I guess I didn't expect to walk into an office. I thought it'll be more of a shop but it reminds me of a nice doctor's office with a receptionist area and small waiting room. They were super helpful in filling my CO2 tank and making sure everything was safe for me to transport home. I am very pleased with the price and the services they offer.

These guys are Great. I called and spoke with Terri who was a big help in scheduling my building…read morewith 135 fire extinguishers that need servicing.There are very few union shops who perform this service and GS just happens to be one. I highly recommend Golden State Fire! .

Fire Sprinkler valve starter leaking at my home in Livermore, which I thought could be fixed by…read moreplumber. Surprise :-( I've been one of the home owners that did not realize the boundary between plumbing and sprinkler repair.. I've asked few companies and chose Golden state fire safety because they're local. Barbara and Mark are friendly and they sounded knowledgeable. The fire sprinkler is fixed and I'd be glad to recommend Golden State Fire Safety to others.

Came on a Saturday to fix a leak in our fire suppression system. Carlos and Lester do great work.read more

We worked with Fortify Fire Protection as part of CaptiveAire hood installation. It was a pleasure…read moreto work with them! As a result of several prior installation issues they ended up coming onsite 4 or 5 times without charging extra for the time spent. I would like to separately mention Jaren who not only completed the job but also helped us navigate some of the issues with installation as well as identify the root cause and corrective action on part of our general contractor and electrician. Jaren was always super responsive including on weekends. I would absolutely recommend working with Fortify Fire Protection; they are very supportive and make a rather stressful construction process easier.

They helped me last week get up to date with my fire extinguishers…read more I called around and found this place. It was an hour before closing and I said I would be there in 20 minutes. I got caught up at work and showed up about 5 minutes before they closed. I felt really bad so when I walked in I asked if they can still see me. They were so friendly and did not rush me or seem annoyed at all that it was pretty much the end of their day when I walked in. The lady at the desk was very friendly. And the other lady who helped me was also super friendly and extremely knowledgable. She helped me with some other questions I had about fire safety and exit plans and she did not hesitate to answer all my questions. It seems so silly to be so excited about using a company that sells fire extinguishers - I mean it's not like a dining experience at a restaurant. I was just picking up extinguishers. But for them to be so helpful and friendly made my day. Simple human kindness. They got me as a customer for life.

Excellent service,very helpful, Very knowledgeable staff, kind and helped us out, ask for kenny…read morecheers chef wahjeewah

I needed a tagged extinguisher mounted at my property so I got four quotes. A few places were vague…read moreabout how much this would cost and their availability. One place even ghosted me after they realized I just needed one extinguisher so not the best experience! Alex was the most straight-forward of the four businesses I spoke with. He was also easy to schedule with and I had a good feeling about working with him. Day of, he showed up on time, the installation was painless and payment was easy! I couldn't ask for more. I'd highly recommend Alex and Oak Fire Protection!

Their service was excellent. We had a commercial kitchen fire suppression system that hadn't been…read moreserviced in over 7 years and needed to be upgraded. They solved the problem within a matter of days at a very competitive price (certainly lower than our previous service provider).

The business is out of Rancho Cordova, but they have local support in the…read moreLivermore/Pleasanton/Dublin area. Jim was my contact and he was excellent. He asked for photos of the leaking pipe in our fire sprinkler system. He provided a quote within minutes and we scheduled the repair appointment right away. The crew was clearly knowledgeable. After shutting off the water at the main, they drained the system at the start, then waited (about 15 minutes) until no more water came from the system. They repaired problem in under 2 hours. That included having to go to the local hardware store to get a replacement fitting that was non typical. They offered me to keep the old parts they replaced. Materials, which included pipe, fitting and a pressure gauge, were fairly priced. Their rates were lower than the other two places I contacted and they didn't charge something called a truck charge. While there was a minimum of 4 hours (which all the other businesses I called also had), I was happy it went less than that and would call them again if I needed work on my home fire sprinkler system.

I don't enjoy writing bad reviews, but I also don't like paying a lot of money for poor quality…read moreservice. I hope that this helps someone else. My experience with aa fire systems was very, very bad. A couple months ago during a remodel a pin hole leak was caused in our fire system line. We shut off the water to the house and called aa to fix the leak. They sent 2 plumbers to our house, who cut the line to make the repair. Residual water from the pipes caused over 4,000 worth of flooding damage to our home (bucket loads of water poured from the second story floor into our garage below and in addition flooded an upstairs bathroom) They claim we had a clog in our drain line. But they never attempted to drain the system before hand, they made the assumption that the system had been drained...or didn't think to drain it. They also refused to answer any questions we had about the event afterward. We were left with a huge mess and they made no attempt to help clean it up other than to soak a huge piece of carpet padding with the water upstairs and then drag it over to the floor of another room and leave it there (which I discovered hours later)I made made a couple calls to the owners of the business but they wouldn't refund my money. They feel that because there was a clog in the line that they aren't liable. I don't think it's right to ask a homeowner to pay 230.00 an hour for such unprofessional service (they also have a minimum charge of 4 hours) These men did not exercise intelligence, professionalism, caution, knowledge, or concern. They did not check the fire system drain beforehand if they had, they would have noticed it was dry (indicating it hadn't been drained recently). One would hope they would be astute and communicate with the homeowner and say "did you drain your own fire system line recently?". If they had I would have said "what's a fire system drain?" Both my husband and I knew nothing about fire systems at the time. In my calls to the owners and managers of company afterward I learned that the men grossly under estimated the amount of water that leaked through from second floor to the first and indicated that the water damage was not a result of their work, but from the original leak. In addition, they told their boss that another company drained the line beforehand. These men lied to save themselves. These lies make me question whether or not there really was a clog in the line, or if they put it there afterward to take to their boss. The company stood behind these men taking their word as fact. I was charged 930.00 for 1 and a half hours of work. I was left with a huge mess, and had to retile a bathroom I wasn't planning on doing. I found my entire experience with them to be disgusting and I highly recommend looking for service elsewhere.

I contacted Alpha Fire Control to service some ~30 year old 5 lb fire extinguishers which were…read moreunused but never maintained. As a homeowner they offered and service them for free. I arrived with no appointment and maintenance was done in less than 10 minutes while I waited. I was even given extra extinguisher ties and a compatible used mounting bracket which I have used to mount in my truck bed. Fast, Friendly, High Value service. Very pleased. Thank you Alpha Fire Control!

Terrible! Terrible! Terrible services. Tried to get a fire extinguisher recertified service. Oscar…read moretold me to drive to their company in Pleasanton around 10:30 AM on 8/25/2023. I arrived around 10:23 AM and waited outside the company until 11:05 AM, nobody showed up. While waiting, I kept on calling 925-789-0425, 510-821-3818, and 510-290-7749 and left several voice messages. Nobody ever responded until 7:00 PM the same day. This is a company cannot be trusted at all.