This Vet should not be practicing medicine. He doesn't even deserve a 1-star rating! My experience…read moreat this clinic was extremely upsetting. I left feeling that my pet didn't receive the compassion or empathy I expect from a veterinary professional, and that the communication I received came across as rude and dismissive in an already stressful situation. What concerned me most was his lack of accountability when the care he provided didn't align with what my pet needed, and the situation ultimately got worse rather than better. After reading other reviews, I realized my experience wasn't unique, which confirmed my decision to seek care elsewhere. I encourage other pet owners to consider alternative clinics so their animals can receive the level of care and compassion they deserve.

I do not recommend Erik Haukaas or the Bay Area Animal Hospital…read more I had an extremely disappointing experience at this veterinary clinic. Not only did my pets not receive their necessary rabies shots, a legally required vaccination for their safety and the safety of others but the entire appointment was mishandled and rushed. On top of that, the vet was rude and dismissive, which wasn't the first time I experienced this. Previously, when I brought in one of my cats for neutering, he acted the same way, and at the time I was too intimidated to speak up. It's unacceptable to treat clients this way, especially when it involves the health and safety of animals. I was t planning on retiring after this experience anyways but the icing on the cake were the reviews I saw on Google! People are saying he abuses animals and there have been instances where he didn't take the proper course of care for animals and it ended with them dying. I will not be returning and I definitely don't recommend this place to anyone if you want to have a respectful and animal loving veterinarian.

I have been using this kennel for 20 years for all of my dogs. Jody and Lauren are amazing and I…read morecompletely trust them. The will go above and beyond to help me and the dogs.

We've used this business a few times over the past two years with no problems other than the fact…read morethey disregard our directions to kennel are dogs together in the same pen. However, when we went to pick our dogs up yesterday we found that blue ribbon had blocked the driveway to the kennel meaning we could no longer drive up there and load the dogs in the car safely. Instead, we had to drag their cages across a parking lot that has a busy freeway just a few yards away. The Blue ribbon employee told me emphatically "I won't help you load your dogs". This despite the fact that my wife and I are both obviously handicapped and I had my arm in a sling. When we finally got the dogs loaded, they were frightened and I was shaking from the stress. This was totally mishandled on their part and the employee that did it should not have a job there. I don't trust Blue ribbon with my dogs anymore, if they employ people like this and don't discipline them then they'll also abuse my dogs. I love my dogs too much to put them in this kind of a place and I hope you do too.

Julie was a godsend when I needed someone to care for my dog so I could make a trip to Chicago. My…read moredog has Addison's disease and I no longer get her any vaccinations except rabies...because of it, I can't board her at a kennel. Julie stayed overnight with Katie and fed and medicated her on a schedule we agreed on. She also left me a report of their time together. If you need pet care in this area of the Northwoods, call Julie, the pet nanny!

Great business! We bring our dogs to Northwoods Pet Nanny for baths - Julie does a great job and…read morethey love it! They smell so good once she is done. We have also used her Pet Nanny service, Julie is wonderful with the dogs and they love spending time with her.

Owner is really caring and likes dogs. She took excellent care of my special needs dog and walked…read moreher frequently and she made sure she was eating properly. The kennel itself is a newer building and it is not too big, so my dog was able to receive individualised attention.

Thank you for being there when I needed you!!!…read more Couldn't you have waited until we left the parking lot before you brought him out in a fucking garbage bag and threw him in a shed!!!!! He was at peace laying on that table why couldn't you leave me with that lasting memory!!!!

Ashland Area Veterinary clinic always take great care of our extreme anxious dog. Always feel very…read morewelcomed and appreciated

We picked up our puppy, Rory, a few days ago. He spent six days at Rocky Knoll Boarding while we…read morewere canoeing in the Boundary Waters. This was his first experience at a boarding kennel and he loved it. He was happy to meet Josiah when we dropped him off and Rory seemed reluctant to leave when we picked him up although he was happy to see us. Josiah said Rory was a good boy and played well with other dogs. He looked happy and healthy when we picked him up. We highly recommend Rocky Knoll and Josiah and would use them again the next time we paddle in the Boundary Waters. I wish we had a Rocky Knoll kennel closer to home!

Josiah was an AWESOME dog host…read more The property and kennels were clean and well-maintained, with indoor and outdoor areas for the dogs to hang out. During one of the days our dog Boudreaux stayed with Josiah, we randomly ran into Josiah and Bou on a walk, and it was clear Bou was having a good time. (And also clear that Josiah meant what he said about taking the dogs on regular walks!) The final indicator that Bou enjoyed his stay: When we were leaving and Josiah walked away back to the house, Bou stared after him and whined! Clearly Bou made a buddy, which tells me Josiah walked him and played with him and spent time with him. Thanks again, Josiah! Highly recommend this boarding facility.

Leaving your dog anywhere can be so stressful. But from day one my Hashbrown has loved going. He is…read morealways so happy to see them!! I take him regularly for day boarding so he's not stuck at home while we work. He has stayed a couple of times for multiple nights when we were out of town. I always know he will be treated great and I love knowing he's with people that obviously love animals!!!

ZERO STARS! BEWARE: Never again will I bring my dog there and anyone who does should think twice…read more Owner is passive aggressive, and just plain aggressive. Check the reviews and pay attention to the dates! Almost every review is from the previous owners who are excellent. NOT THESE ONES Jason is scary and also seems like he would take his aggression out on the animals. My dog never liked him, nor did she like going to this establishment. At her previous daycare she would pull and whine with excitement until we went into the building. Here, her tail was tucked and I had to force her into the building. To no surprise now, my dog always seemed fearful of Jason. We had an incident here last week when I asked Jason if I could pick my dog up early as I had an unexpected half day off work. I got off at noon with only a few hours notice, and I asked when I dropped my dog off that morning if I could pick her up a little after noon, (since it takes about 15 minutes to get there from my work) but I would gladly pay the whole day since I booked the whole day. He said "sure fine" and pulled my dog into the back. I arrived at 12:25pm and the building was closed, lights off. Nobody answered any calls or emails. I was so confused. Perhaps Jason just forgot he said it was fine. I was concerned there was nobody on the grounds and I couldn't get a hold of anyone (I mean what if the building was on fire? Who would know?! What if I had an emergency and had to pick my dog up right away?!) but ultimately I just figured it was a miscommunication or he forgot. Once Jason did arrive, he was rude and aggressive. He said they closed at noon and there are "fees for this" and he tried to tell me I told him I would pick her up BEFORE noon. Which is impossible because I did not get off work until noon. I told him a fee would have been fine had he told me that this morning. At my old daycare they had fees for picking up outside of pickup times and I completely understand that and have paid them, but he never said anything about that. I put as much distance between us as I could, I stayed near the door. I have never been treated like this. I was scared. My phone was in the car and I had no way to protect myself. I went back to my car to grab my phone while he was billing me so I had a way to call if I needed help. He sat at the counter and I told him he needed to get my dog now. It seemed like he was being extremely slow to make me uncomfortable and wait, to show me he had control over me and my dog. Finally, with what usually takes 30 seconds to grab my dog, but took much longer, he comes out and hands me the leash and I asked him to cancel every booking (I was bringing her in daily and had some weekends booked) and he said "sounds good" in an uppity voice. Also, keep in mind, I am new to Hayward, like... only been here two weeks. I had just started to bring my dog here and this was going to be a long term arrangement. I booked out weeks in advance, and was bringing my dog in daily for daycare. I wasn't just a random once-in-a-blue-moon customer. But I only lasted a week before this happened. Aside from this very scary situation, the business is completely disorganized and understaffed. There are hours during the day where the dogs are completely alone, no way to contact the owners, and no way to get access to your dog. They get no exercise and are just in the kennel all day, everyday. It is nice to have your dog somewhere safe, and this place IS NOT IT.