Thank you for being there when I needed you!!!…read more Couldn't you have waited until we left the parking lot before you brought him out in a fucking garbage bag and threw him in a shed!!!!! He was at peace laying on that table why couldn't you leave me with that lasting memory!!!!

Ashland Area Veterinary clinic always take great care of our extreme anxious dog. Always feel very…read morewelcomed and appreciated

Owner is really caring and likes dogs. She took excellent care of my special needs dog and walked…read moreher frequently and she made sure she was eating properly. The kennel itself is a newer building and it is not too big, so my dog was able to receive individualised attention.

We picked up our puppy, Rory, a few days ago. He spent six days at Rocky Knoll Boarding while we…read morewere canoeing in the Boundary Waters. This was his first experience at a boarding kennel and he loved it. He was happy to meet Josiah when we dropped him off and Rory seemed reluctant to leave when we picked him up although he was happy to see us. Josiah said Rory was a good boy and played well with other dogs. He looked happy and healthy when we picked him up. We highly recommend Rocky Knoll and Josiah and would use them again the next time we paddle in the Boundary Waters. I wish we had a Rocky Knoll kennel closer to home!

Josiah was an AWESOME dog host…read more The property and kennels were clean and well-maintained, with indoor and outdoor areas for the dogs to hang out. During one of the days our dog Boudreaux stayed with Josiah, we randomly ran into Josiah and Bou on a walk, and it was clear Bou was having a good time. (And also clear that Josiah meant what he said about taking the dogs on regular walks!) The final indicator that Bou enjoyed his stay: When we were leaving and Josiah walked away back to the house, Bou stared after him and whined! Clearly Bou made a buddy, which tells me Josiah walked him and played with him and spent time with him. Thanks again, Josiah! Highly recommend this boarding facility.

Yes I do. Bit of a drive for me but they did a good evaluation and helpful with my dog most…read morecertainly.

Staying at our cabin and had an emergency situation with our dog. Called 4 vets before calling…read moreHayward Animal Hospital. None of them would see us immediately and one recommended a vet 100 miles away. Called Hayward Animal Hospital and they said bring the dog immediately. We took the dog, they did x rays,blood tests and determined the problem. Called us back and gave us options but recommended the least expensive option to try first. When we arrived to pick the dog up Dr. Ostrander talked with us at length with x-rays in hand. Very professional and personable. Would recommend him to anyone for regular veterinary service or emergency service. Great support staff also.

ABSOLUTELY RECOMMEND 125%. We've legitimately have only used her twice, and already seems like one…read moreof the family friends with a future ahead of that. Crazy to think that ending up with 2 rescue style dogs, within months of eachother that were more so in the "timid" category. One we have had one since last November that just went for her first time about a 2 weeks ago, then came home, saved another and decided he was breaking out of his shell and after just the first experience, we figured "let's see what Jess can do!!" Sure enough, the dogs once again loved every bit of it, the contact each time was on point, her attitude and hospitality while also giving you a hint of how she runs her business. Thats how it's done!! But also, the flexibility was perfect, easy to get ahold of and definitely knows what she's doing. Even on our trip we got to share with everyone all the pictures AND videos she was gladly enough to offer!! Our little girls kept saying right off the bat how much they missed there puppy the first time, but shortly after the pics and videos started coming in and had the whole rental car holding back tears of joy and definitely some laughter. Blows your mind sometimes that just from just a random call from word of mouth, BAM! Just like that, it might not be often, but the "shy, timid" doggos that once were, now have a second home whenever they visit just like that. And she sure is a whisperer, because that shell they were trying to break of is gone!! We're not quick to judge good or bad, but remember it's all in the real time confrontation. She nailed it! We caught on to the "Auntie Jess" as well and if I even mention it while referencing, doggos ears perk right up! Well from one big family again to yours.... THANKS AUNTIE JESS!! PS. Did I mention we highly recommend?!?!

We were camping in Iron River and my dog ended up getting an infection around her eye from an…read moreinjury. I called Northland and they inquired about her vaccine status. I told them it was about a year and half since her last rabies vax. We had gotten her from a human society near our home. They called them and since they were closed was unable to confirm that she was current on her vaccine status. The vet refused to see her unless we let them vaccinate her again. My argument was that her body was already fighting an infection and giving her a dose of vaccine unnecessarily was only going to compromise her immune system further. He didn't care and refused to see her. So basically the only thing important to them is vaccines. The health of the dog wasn't any concern to them. We left without my dog being seen. Luckily I have a backround of natural healing. We went to a health store got what I needed and proceeded to care for her myself. I do not recommend them and will never ask for their help again.

My dog was a pt of Dr Brilla. I had her put down on Wed, on Fri, I was bringing cans of dog food…read moreback to the clinic. I was crying, the loss was so fresh when Dr Brilla said to me( she has an ill dog herself ) "My dog has 4 different oncologists working on a plan for her to live", smiling the whole time. She had treated my dog for months. Her insensitivity was shocking. It hurt to hear how little this vet thought of us. I will never go back.

Leaving your dog anywhere can be so stressful. But from day one my Hashbrown has loved going. He is…read morealways so happy to see them!! I take him regularly for day boarding so he's not stuck at home while we work. He has stayed a couple of times for multiple nights when we were out of town. I always know he will be treated great and I love knowing he's with people that obviously love animals!!!

ZERO STARS! BEWARE: Never again will I bring my dog there and anyone who does should think twice…read more Owner is passive aggressive, and just plain aggressive. Check the reviews and pay attention to the dates! Almost every review is from the previous owners who are excellent. NOT THESE ONES Jason is scary and also seems like he would take his aggression out on the animals. My dog never liked him, nor did she like going to this establishment. At her previous daycare she would pull and whine with excitement until we went into the building. Here, her tail was tucked and I had to force her into the building. To no surprise now, my dog always seemed fearful of Jason. We had an incident here last week when I asked Jason if I could pick my dog up early as I had an unexpected half day off work. I got off at noon with only a few hours notice, and I asked when I dropped my dog off that morning if I could pick her up a little after noon, (since it takes about 15 minutes to get there from my work) but I would gladly pay the whole day since I booked the whole day. He said "sure fine" and pulled my dog into the back. I arrived at 12:25pm and the building was closed, lights off. Nobody answered any calls or emails. I was so confused. Perhaps Jason just forgot he said it was fine. I was concerned there was nobody on the grounds and I couldn't get a hold of anyone (I mean what if the building was on fire? Who would know?! What if I had an emergency and had to pick my dog up right away?!) but ultimately I just figured it was a miscommunication or he forgot. Once Jason did arrive, he was rude and aggressive. He said they closed at noon and there are "fees for this" and he tried to tell me I told him I would pick her up BEFORE noon. Which is impossible because I did not get off work until noon. I told him a fee would have been fine had he told me that this morning. At my old daycare they had fees for picking up outside of pickup times and I completely understand that and have paid them, but he never said anything about that. I put as much distance between us as I could, I stayed near the door. I have never been treated like this. I was scared. My phone was in the car and I had no way to protect myself. I went back to my car to grab my phone while he was billing me so I had a way to call if I needed help. He sat at the counter and I told him he needed to get my dog now. It seemed like he was being extremely slow to make me uncomfortable and wait, to show me he had control over me and my dog. Finally, with what usually takes 30 seconds to grab my dog, but took much longer, he comes out and hands me the leash and I asked him to cancel every booking (I was bringing her in daily and had some weekends booked) and he said "sounds good" in an uppity voice. Also, keep in mind, I am new to Hayward, like... only been here two weeks. I had just started to bring my dog here and this was going to be a long term arrangement. I booked out weeks in advance, and was bringing my dog in daily for daycare. I wasn't just a random once-in-a-blue-moon customer. But I only lasted a week before this happened. Aside from this very scary situation, the business is completely disorganized and understaffed. There are hours during the day where the dogs are completely alone, no way to contact the owners, and no way to get access to your dog. They get no exercise and are just in the kennel all day, everyday. It is nice to have your dog somewhere safe, and this place IS NOT IT.

We scheduled daycare for 3 days for our 3 pups while RVing through Minnesota. Communication with…read moreDaanaka (sp?) from the get-go was smooth and reassuring. Our pups have been to numerous daycare facilities throughout the southern and northern Pacific Western states. RR is definitely top notch by far. If we lived in this area it would be without question to enroll our pups (they're out of control yappers (our fault)). Daanaka was so personable and professional each day we picked them up. Other staff members were great as well. Highly recommend RR!

We adopted a senior dog about 4 months ago who is very cautious around new people and unpredictable…read morearound other dogs. He is a great match for our other dog with separation anxiety. We heard about R&R and decided to give it a try for boarding. The company was flexible with drop-off times (due to a typical Duluth snowstorm), saving us a huge headache. At pick-up, Sarah, a trainer, was able to tell us how our two dogs did, and even what their personalities were like in the kennel. This is HUGE for us because we have tried so many kennels where the workers forget our dogs' names or have very minimal interactions with them. When we were leaving, our dog with separation anxiety (who normally runs right out of boarding facilities), rubbed up against Sarah to say "bye". This has NEVER happened and greatly goes to show Sarah's great relationship with the dogs here. THANK YOU Sarah and the rest of the R&R team!