This guy should not be allowed to work with people, never mind our beloved pets. Rude and…read morecondescending. I brought my large breed dog in with an ear infection and the way he treated me, you would think I was running doggy fight club. Told me what a shitty pet owner I am. Because my dog had an infection. Totally common with her large floppy eared breed. But he told me that's bologna. His word. I am not a person who usually takes this from anyone but I was shell shocked at his behavior. I will never bring my animals back to this jerk. Also my dog is very scared at the vet so I brought a friend to help, another point he made about what a bad owner I am.

This was the worst experience I have ever had at any business in my life. I'd give zero stars if it…read morewas allowed. I brought my large dog in for a hot spot on his tail. I called last week as soon as the irritation started. They could only get me in today. I treated it as well as I could with over the counter medication. It is inflamed and is hurting him. I explained this to the nurse. The vet/owner came in no conversation said hold his head he grabbed my dogs tail forcefully and pulled it. My dog whined, yelped and growled while I held his head. The vet jumped back and said well I'm done here. I said what do you mean? He preceded to tell me how untrained my dog is and when I tried to say that he was in pain. He cut me off and said he is untrained and 99% of dogs would let him examine, shave and scrape the wound. He said if I didn't like it I could leave!! I was at a loss for words. I tried to say he is a super nice dog, well behaved and friendly. He's in pain. The vet disagreed said he's our property so it's our fault he isn't trained properly. He said I could drop him off and they would sedate him. But that's it. He said I don't have time for this. He was so unprofessional, I couldn't believe it. He continued on until my teenage daughter and I were in tears. My daughter wanted to leave. The vet said you want antibiotics or not? I said I need something. My dog is sick. I brought him in for help. He said I'll get you antibiotics or you can leave. My daughter was so upset she went to the car. I paid $111 for antibiotics and to be treated terribly but truly if I could have left and got antibiotics elsewhere, I would have. I have heard horror stories about this vet. I have friends that are personal friends with this man. Raved about him. So I put caution to the wind giving him a chance. Never again. I will tell everyone that will listen not to take their pets to this man.

Thank you for being there when I needed you!!!…read more Couldn't you have waited until we left the parking lot before you brought him out in a fucking garbage bag and threw him in a shed!!!!! He was at peace laying on that table why couldn't you leave me with that lasting memory!!!!

Ashland Area Veterinary clinic always take great care of our extreme anxious dog. Always feel very…read morewelcomed and appreciated

I could not speak highly enough of Dr. Gerber. She has been our vet for twelve years now and in…read morethat time has cared for six dogs and three cats of ours, dealing with some very complex and demanding medical challenges, including pregnancies, ligament surgeries, and a serious, rare digestive disorder that would have killed one of our dogs had it not been for Dr. Gerber's refusal to give up on her. Dr. G gives her full attention to every patient and makes sure to explain everything carefully. She always lays out treatment options in detail, and compares the costs an benefits of each alternative. And if she shines in the clinic setting, she is absolutely stellar in her followup and after-hours accessibility. When you need her, she is there. Period; no ifs ands or buts. Negatives? About the only thing worth mentioning is the fact that she runs a one-person practice, so when she goes on vacation, or attends continuing education sessions (and she is diligent about keeping her skills up to date) there is no second doctor to take over, so it's a good idea to get to know a backup vet in case of emergencies while Dr. G. is away. Some of the other area vets are wonderful, but we learned by experience that there's at least one who is not.

Dr. Gerber is a wonderful vet! She cares about the care of your pet and you. She is very…read moreknowledgeable and she is as good as it gets!

This Vet should not be practicing medicine. He doesn't even deserve a 1-star rating! My experience…read moreat this clinic was extremely upsetting. I left feeling that my pet didn't receive the compassion or empathy I expect from a veterinary professional, and that the communication I received came across as rude and dismissive in an already stressful situation. What concerned me most was his lack of accountability when the care he provided didn't align with what my pet needed, and the situation ultimately got worse rather than better. After reading other reviews, I realized my experience wasn't unique, which confirmed my decision to seek care elsewhere. I encourage other pet owners to consider alternative clinics so their animals can receive the level of care and compassion they deserve.

I do not recommend Erik Haukaas or the Bay Area Animal Hospital…read more I had an extremely disappointing experience at this veterinary clinic. Not only did my pets not receive their necessary rabies shots, a legally required vaccination for their safety and the safety of others but the entire appointment was mishandled and rushed. On top of that, the vet was rude and dismissive, which wasn't the first time I experienced this. Previously, when I brought in one of my cats for neutering, he acted the same way, and at the time I was too intimidated to speak up. It's unacceptable to treat clients this way, especially when it involves the health and safety of animals. I was t planning on retiring after this experience anyways but the icing on the cake were the reviews I saw on Google! People are saying he abuses animals and there have been instances where he didn't take the proper course of care for animals and it ended with them dying. I will not be returning and I definitely don't recommend this place to anyone if you want to have a respectful and animal loving veterinarian.

Very disappointed with Willow today. I've been taking my pets there for years and I don't know how…read moremany times my appointment was delayed because of an emergency, which I understand and not criticizing. What I am criticizing is now today I called because I have a sick/hurt pet they can't see him, no time available is what I was told and to call back tomorrow to see if they can see him! Very disappointing!

My partner and I have been clients of North Country Veterinary Clinic since we rescued our first…read morefur-daughter a little more than two years ago. We continued with them when we rescued our second fur-daughter almost a year after the first. On a Sunday evening our youngest did not come out for supper and when we found her she had defecated on the floor, could not stand, had a temperature of 95.8, and the tips of her ears were cold. We immediately called North Country's Emergency line and left a voicemail with all the information asking for help when they did not answer the first time. After nearly ten unanswered calls we called the Willow Animal Hospital in Ashland. After repeating all the information and telling Dr. Meyer we could not reach our veterinarian he said, "We are trying not to take new clients, you should keep trying your local vet." I had to beg and reassure him that we would not be coming back after tonight to try and become new clients. It was an emergency situation and our baby needed help. When we arrived, he did not put down his cellphone or stand from his desk. Instead, he said he was finishing dealing with another emergency. When we finally get into the exam room and unwrap her blanket, she now had blood and lose stool coming from her rectum. Rather than immediately assessing her he sat down to fill out paperwork. Even though there was nothing recent that she had gotten into that could have brought this on he continued that they send out toxicology test and it wouldn't be worth it by the time they got them back. He did not exam the stool we brought with us from the floor, or the mixture in her blanket. He did not test blood or conduct x-rays. He said he could put her on fluids to help it out of her system, but they are not a 24-hour clinic so she would be alone if she stayed. We decided to take her home after he had her on fluids. When she went into the back her circulation was so poor, they could not find a single vein that would take. We went back and being determined to save her tried to give her fluids via syringe, which she was too weak to take. It was then that he didn't even put our baby to sleep before he euthanized her. When my partner was paying the bill, he said "Its good you are paying for this now, rather than waiting." When we came home, I conducted after life cares on our baby to remove all the blood, glued her eyes shut so she would be at peace, wrapped her in her favorite blanket with her favorite stuffed toy, and left a message about cremation services with North Country. When they opened the next morning, we still had not received a call about our voicemail on the emergency phone line. Her name was Chanel not Channel (as our vet calls her). She lived on the streets of Texas and raised a litter from a larger breed on the streets until they were brought to a kill shelter with a 32% survival rate. Her pups were ripped from her to be adopted out while she was put in line to be euthanized before she was saved by Holster Rescue and made her way here to us. She was a 4.5-year-old Chihuahua mix and she should not be sitting on my shelf in a box. I would not send my worst enemy to either of these veterinarians. Dr. Meyer was callous in every way imaginable and North Country was not there when we needed them most.

Best vet in the area, helps many of the rescues and humane organizations too. Her staff is also…read morekind and diligent. Doc G is great!

I wouldn't even take a mouse here. I called and asked about their "low cost" spay/neuter program…read more Sandy is rude and has the brain the size of a peanut. She's impulsive and hung up the phone on me when she got frustrated, then walked out of the building... as I was told by another volunteer. Thanks for the laugh though. I have to admit, it was quite hilarious to see a grown adult have a temper tantrum. . I also would like to mention that their "low cost" spay/neuter program would've cost me nearly $300 for both of my kittens. Thanks to the Humane Society, their low cost program costs only $45 for a female & $65 for a male. Save yourself the hassle! Take your fur babies to a vet that actually cares and is affordable. I hope my review will be helpful for some of you.

When my dog got sick, both times they were able to get him checked in right away. They did the very…read morebest they could to help him with the utmost care and compassion possible. A few weeks later when I brought him there to be laid to rest, I was touched by how empathetic and generous they were to me and my little bear. I said I couldn't afford the extra fees to keep his ashes, but they still gave him back to me anyway, and in a beautiful carved wood box. These are the most genuine caring veterinarians I've ever met and I'm forever grateful.

My small Pomeranian was suffering from broteeth other vets had caused. Dr. Mike had to do four…read morehours of surgery to remove all abscess teeth, but had to leave a few broken below the gum line because the anesthetics was nearing a death time period. Half of his removed teeth were below the guml line caused by sloppy Dental work. Mike make house call to check on my little guy after he was released a day after surgery. The fact I live 25 mikes away impressed me. With his visit. He went out to store a purchased some deli turkey to get the little guy to start eating. He had been just lying resting as he was very tired. I now have a perky 13 1/2 yr doggie who runs and barks. He tries to eat big food, but I have to feed him little bits and blends of soft diet food. No teeth to eat with. Thanks for my little buddy being much better feeling.

We were camping in Iron River and my dog ended up getting an infection around her eye from an…read moreinjury. I called Northland and they inquired about her vaccine status. I told them it was about a year and half since her last rabies vax. We had gotten her from a human society near our home. They called them and since they were closed was unable to confirm that she was current on her vaccine status. The vet refused to see her unless we let them vaccinate her again. My argument was that her body was already fighting an infection and giving her a dose of vaccine unnecessarily was only going to compromise her immune system further. He didn't care and refused to see her. So basically the only thing important to them is vaccines. The health of the dog wasn't any concern to them. We left without my dog being seen. Luckily I have a backround of natural healing. We went to a health store got what I needed and proceeded to care for her myself. I do not recommend them and will never ask for their help again.

My dog was a pt of Dr Brilla. I had her put down on Wed, on Fri, I was bringing cans of dog food…read moreback to the clinic. I was crying, the loss was so fresh when Dr Brilla said to me( she has an ill dog herself ) "My dog has 4 different oncologists working on a plan for her to live", smiling the whole time. She had treated my dog for months. Her insensitivity was shocking. It hurt to hear how little this vet thought of us. I will never go back.

I take my now senior cat here and they have ALWAYS been so calm and patient with her (and me!). I…read morehad one vet do an exam right on the floor with her on his knees when he sensed her anxiety. Because of this, she is now way more comfortable going and is the best girl! They go above and beyond and everyone is amazing here!!! I actually just moved to Duluth and will still be going back to superior because of how great they are!!

Absolutely wonderful veterinary practice for all your beloved pets!…read moreI bring my two dogs here and get the most professional and budget friendly service. I have had other vets for my dogs over the years but am so thankful I am coming here with my fur babies now! Dr. Dahl is the best!

Run. Find another vet. They just really don't care about…read moreyour pet. And they lie!! Run. It's a shame we only have two choices. Run. About 10 or 11 years ago I had problems with them. 2 years ago, we need to put my moms actively dying cat down. They told us to go somewhere else, they didn't have time. It takes only a few minutes. Had to take the cat to a very busy vet in ashland. They said yes with no hesitation. We're very caring and concerned. My mom told me of how they treated her, an elderly lady, and her animals. Today they lied to me. Wouldn't spay my cat thru the local shelters program. I made the appointment, they called and rescheduled it. Then I get there and I'm told they called and left me a message that they won't service my pets because of a bad review. Well here's another one. It's not about me, it's about the animals. If you can't handle one bad review, then you truly deserve the numerous ones you get from many people. It's a shame you treat people and their pets the way you do. It's not just a one time thing. It's constant. When I left there today, there were a few people that said they only hear negative things about that animal clinic. I absolutely will not step foot in that place nor recommend them to anyone. Run!!!! If you live your pet, find another clinic.

We just had to put our dog BB down. The staff and vet were so kind and caring. They gave us so much…read moreinformation and several different options to handle her illness. They fit us into their busy schedule with out hesitation. They were very affordable and took steps to help us save money on an already difficult situation. They also had the room ready for us when we arrive. It was very peaceful. Just a really good experience with them during a very rough time with our baby BB.